Awesome service. Had to replace my TV capacitors and they did a fantastic job. Had my TV back…read moreworking with in two weeks

Great customer service!! I wish I had gotten the lady's name that helped me but she was wonderful…read more Had my audio device working and checked out my hard drive in under 30 minutes. The other place wanted me to leave it for 3 days!! It is so good to find capable staff with a great attitude!!

I have a successful family owned new commercial plumbing company, our office bids on millions of…read moredollars of plumbing work every month. I ran into an issue that was beyond my expertise so I called to get some assistance. spoke to 2 different Ryan's the first day and they promised me that the tech would call me back shortly. With buisness at a stand still, no call back! called the next morning and actually got someone named Chris on the phone. I explained what was going on and he told me the techs were not in for at least another hour, but he would mark it priority for them to call me back. 3 hours went by, buisness still greatly crippled by the issue with the computer, and no call. Frustrated, I called Best Buy. One 45 minute call and we were back up and running again at full capacity. If you have a problem with your pc, DONT WASTE YOUR TIME WITH THIS GROUP OF INCOMPETENT PEOPLE!! Oh, by the way, they NEVER CALLED BACK AT ALL!!! Forgotten about and neglected when my Buisness and livelihood were on the line! You people are a joke and if the owner knows what's good for him, he should start re-staffing immediately, or prepare to go bankrupt because the employees don't care about his customers or his money!

I was sent to university PC by Apple on March 4 because I had received a iPhone 17 Pro Max from…read moreApple a month and a half ago well, I plugged it in the night before and when I unplugged it the very next day the battery went from 100 to 57. I took the phone first to Best Buy. The gentleman there told me that he could not authenticate the battery so he suggested that I contact Apple to get their recommendation. I contacted Apple and Apple told me to take the iPhone to university PC, the Apple representative scheduled me an appointment with University PC and they would have it repaired well when I got there a young man was helping me. He asked another representative for help who was working with another gentleman at the end of the counter a question about my phone as he and I talked. The other representative said you're gonna have to pay to get this phone fixed for that battery because Apple doesn't pay for battery I told him excuse me Apple sent me there and they said they would have the battery replaced besides I have AppleCare on the phone . He then said well you won't have to pay for the battery but if you want this phone fix you're gonna have to leave it right now. I asked him what am I supposed to do without a phone? He said not his problem so I told him that wasn't gonna happen because Apple said they would fix the battery and I told him that was not going to working Apple said they would replace the phone if I could not get it fixed there so now Apple is going to replace my new phone with another new phone. Right now I'm feeling some kinda way about my last visit I called Apple and explained what had happened and why I couldn't leave my phone in that place. Apple representative apologized for the situation ( which she didn't have to, but it made things lighter, it was appreciated) she said she understood and they would make the arrangement to exchange my phone . Anyway the first representative I started with he did try. To him thank you for trying to put things at ease.

I brought my PS5 in on a Tuesday at 530PM for an HDMI port repair and was told they would queue it…read moreto start repairs the following day. By 530pm Wednesday, they were calling me to pick it up. They were fast, reliable, and super friendly. I have literally told everyone about them and have already dropped off another friend's PS5 and their controller to fix stick drift. I, WILL be recommending you guys to everyone and I look forward to doing a ton of business with you guys.

I was in town during a hospital visit and forgot my laptop charger. None of the superstores nearby…read morehad what I needed but the exact charger I had been looking for was right behind the counter. This wasn't exactly a repair request, but it was very apparent that the employees here knew what they were talking about and just wanted to help people fix their electronics. I only paid MSRP, so I was happy.

brought in iPhone with cellular data issues. guy explained that probably due to SIM card and tray…read moreissues (sand at beach )which can be difficult to replace. he managed to pop open the SIM tray which had been stuck, cleaned it and the card, replaced them and all worked just fine. He seemed as delighted as I was that it was a simple fix. No charge I know it only took a few minutes, but he could have initially asked me to leave the phone with him as store was busy enough and I would have been none the wiser. Highly recommend and good to have somewhere that you can trust.

Filed a claim a month ago to get my phone fixed, have walked into this place 3 different times. The…read morefirst time they said they didn't have the parts to fix it and that they would order them. The second time they said they didn't have enough time to fix it. The third time I come in they deleted my claim out of their system and marked it as complete when they haven't fixed my phone. This place sucks will never be coming back.

Best place for key fob replacements! So fast. We got ours done today and it literally took less…read morethan 1 minute.

I called last night talked with a very nice young man that helped me out with a battery for my HD…read moreRoad Glide, he gave me the price and before we hung up and wanted to make sure it was correct so he asked another question about Cold Cranking Amps and the battery he priced me was the correct one. Sent my wife in today and the manager wanted to charge her an extra 40.00 because he didn't think she knew what she was talking about. She even had the old core to turn in. I knew they had 2 in stock but he told my wife sorry we just can't help you with that and turned around and walked off. I manage a local business as well and would not condone this sort of customer interaction whatsoever!!!! If it was the incorrect battery then why was I given a price? Your salesperson had all the facts and descriptions, don't give a price verbally if you are not going to honor it!!

Have not got through to this number or received response to text from this number, when in need,…read morefor over 2 years, yesterday or last year. Shawn also operated under IFixIt with this number, oddly, since it's no longer listed and is who SquareTrade recommended I go to. Likely closed doors and moved on.

Service was great at first until my daughter put down her phone face down on the next day on a…read moreleather couch at a doctor's office the glass broke again, yep that easy. Of course my daughter that is only 16 tried to handle this herself. She told the owner that it must of dropped on her keys in which her keys were lying right beside the folder that she dropped it on. I was present and watched it the whole time. Anyway Shawn House told her it was her fault. Well the next day my husband call unknowing that my daughter called and told him that her keys were in the way that she thought. Yes, my husband was angry and Shawn was very disrespectful to him. Well, since nothing was accomplished I had to take her phone to a apple tech. He took it apart and asked me who fix it last time. I told him and he then told me that 4 screws were missing, a film that was suppose to be behind the button at the bottom and the screen was missing behind the speaker at the top. Of course the glass broke or cracked right up by the speaker. The apple tech told me that if the screen or mesh was there it probably wouldn't of broke. Well the items that I told Shawn was missing he had a comment about each item. Then he took an old phone out of the trash and said the only way it could of broke is if you slam it down like this. He slammed it down on the floor in front of me, how unprofessional it was to do that and also just call me a liar right there in front of his mom or mother in law that was standing there the whole time. He asked me what do I want him to do. I told him that I wanted him to make it right. He said he would cut me a check. I told him that I would even pay for the glass, he said no he was going to refund the whole amount. He looked at my husband in which he didn't say anything because I was dealing with it and asked him should he send the check to his work. Shawn does business with the place where my husband works. He also said that he had some wood at one of his sites that had dirt on it and he didn't know how that happen and he was going to send it back to my husbands work. My husband replied okay. Now keep in mind my husband was not involved in it this time he didn't even say a word. How unprofessional was that. Well, it's probably been about 2-3 weeks and I haven't received a check yet. I probably won't never see it. I will let everybody know what Shawn did to me.

Awesome service and reasonable prices! I wouldn't go…read moreanywhere else! Thank you for your help!!!

I have needed help with various computers I've owned for many years and have found that help in…read moreplaces ranging from Syracuse in upstate NY to Auburn, Alabama to Charlotte and Raleigh in NC and now here in Greenville. I say all this to make the point that The Computer Doctor in Greenville is by far the best experience I've had. He took my Dell laptop that was booting up at a snail's pace and CONSTANTLY updating for some reason and, after one overnight's work, had it running so well it was unbelievable. I'm not sure what I had done to mess it up so badly, but he fixed it. It now boots up in less than 2 minutes (used to be it could take up to 30 min) and is running like a charm. Thank you, Computer Doctor!!