I just walked into The Tennessean Hotel in Knoxville, TN, and I am already hooked on this place. The hotel has class, is in a great location, and the room décor reminds me of my stay at The Spectator Hotel in Charleston, SC, only without the bottomless gummy bears and chocolates that came with that room. This hotel is rated four stars, but everything about it, from the vibe you get when you walk in to the room décor, gives five stars. It is seven minutes away from downtown attractions. I highly recommend it. read more

There is nothing luxurious about this hotel. Rooms are dated, nasty carpet, dirty elevator floors all day, no fresh smell throughout hotel, and the service from staff was very hit or miss. In some ways it felt deliberately unkind and as if I was fabricating information that was indeed accurate. Best service was valet parking attendants. My room had a strong pet odor, second room no hot water, and disgusting bathroom. Carpet needs cleaning or removal to minimize or eliminate odors and traction of built in soiled areas and dirt. Shower head half connected to the wall, disgusting nasty grout throughout bCompletely dissatisfied with rooms and experience. read more

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Okay I actually really enjoyed this hotel. Only complaint about the actual hotel was the lobby smelled kind of like gas fumes upon walking in and be careful of the entrance as the Marriott entrance is only a few feet away. The hotel is a boutique style, and the room was super clean and I enjoyed the toilet was separated by a door in the bathroom. Unfortunately the "Tennessean restaurant" on the second floor was a no go. I'd give it 1 stars for quality and service. I ordered a cocktail and ordered food to go. The bartender was kind and my pomegranate cocktail was delicious, however, I sat at the bar for a good 10 minutes and the customers that said at my seat and down the bar, their empty drinks took were not removed from the bar in a good 30 min after going back down to get the food. The counter was wet and sticky. I upgraded my risotto to add scallops. After getting to my room, I realized they were not included. Also paying $48 for risotto, even to go, coming in a Tupperware just didn't hit me right. This wasn't a cheap Chinese to-go order... I had to call to have scallops brought up and also didn't realize the description on the menu was what it was for the burger, I asked for a new burger or even maybe a bun, but honestly the truffle stuff on their was impossible to get off. They didn't offer to remake the burger and literally 20 min later brought a bun with two rubbery scallops that were way too fishy smelling. read more

The tea in the drawing room at The Tennessean was not great. Save your money. Seriously. Service was below average. We were taken to our seat and the tiered plate was plopped on the table without any explanation of what was offered. The bread on the sandwiches was stale and hard and the pimento cheese was warm. We asked if they had biscuits, scones or jams and they said they were out.?? Felt like we were bothering them for additional macrons. The experience could be improved so much if the staff had pride or actually cared? read more

The Tennessean - Hotels Near Me - Knoxville, Tennessee

I had been looking forward to the Holiday Tea in the Drawing Room for over a month. Today was the day and it was disappointing! Our reservation was for a party of four. The table was preset for a party of 4 but with a typical three tier tea tray with finger food for ONLY 3 guests. The Drawing Room provided a printed menu of the foods being served but they all were not presented and only 3 pieces provided of each item. We had reservations for 4 adult. The food selections were very average and did not show any creativity in presentation or flavor. The savory items were a Turkey & Swiss on toast point with a cranberry spread, Roast Beef on a baguette with a horseradish cream, and a Salmon mousse on a cucumber slice. There were two tiers of sweets ranging from traditional tea scones to truffles with cookies and petit fours (straight from Swiss Family???), tasty but nothing special. The atmosphere was nice and understated with a harpest playing. The service was attentive and readily brought additional food since we were a party of four. This was the second special tea I have attended at The Tennessean. The first one was a Galantine Tea with special cocktails for each tea tray tier. However, actual tea was not included in the price. And to enjoy their signature tea peach infused black tea and rooibos you had to pay extra. At least today, the tea was provided and thoroughly enjoyed! I do not believe there will be a third time. For the published price of $79/each plus a $18 service charge per person, this was a disappointing experience when compared to formal afternoon teas at comparable luxury hotels throughout the US and the UK. read more

The staff and the location are phenomenal! One could not ask for a much better experience in Knoxville and if you did, well, maybe your expectations are unrealistic. I found the accommodation clean orderly and pleasing to both look at and abide in. read more

Great location and lovely staff. Panoramic view from the room, nice touch. Spacious and well designed room accommodations.

I was expecting the top notch experience after booking here, instead received a very average one! The room was stuffy, the AC didn't cool enough! So my husband and I didn't not get proper rest we deserved! The pillows were uncomfortable. I brought my own pillow and forgot it in the room after check out. Called back about it but unfortunately it's forever lost!!! It was very disappointing that hotel crew don't pay attention to your personal belongings that are left behind ! Will never stay here again! read more

Great boutique hotel. Every detail was selected with care. The hotel vibe is reminiscent of the palazzo tower, prestige lounge in Vegas. I didn't know that Knoxville was called Knox-Vegas until a staff member told me. The Tennessean definitely brings that energy. At check in, we were greeted with some Prosecco, nice touch! After check in, the valet will give you a lift to dinner if you aren't going that far. This was a cool perk instead of calling an Uber. They came and picked us up as well. Talk about service! The next morning, we had breakfast in the restaurant; The Drawing Room. Our food was great and our server was super knowledgeable. Our short pass through Knoxville was definitely enjoyable, we will Be back and the Tennessean will likely be our launchpad. read more

My wife and I have started driving between our home in Michigan and our place in Florida several times a year and Knoxville is a key stop on our first day. The Tennessean Hotel has come to welcome us to town as our preferred place to stay. Located a short walk from Market Square, the University and the Sunsphere, it is in a great spot. You can easily walk to many great places and the hotel offers a free shuttle for up to 2 miles. The hotel is clean and nice. Not many frills but crisp and welcoming. The staff is extremely friendly and helpful and helps make the stay special. The restaurant/bar is nicely appointed and fun and again the bartenders are friendly and attentive. The smoked old fashioned is a must try! We haven't tried the food but it does look good. The Tennessean is a great place to rest and recharge after a long day of driving. We look forward to our next stay. read more

We checked in for our wedding night. A special treat at such a luxury hotel before our low key honeymoon. The front desk staff including Hannah, Ed and one other lovely young curly haired brunette with braces were wonderful at check in. Made us feel so welcome. Sadly, our dinner experience in the drawing room was absolutely horrendous. Andrew was so incredibly rude and defensive when we said we didn't think he was communicating with us about our order. He got very angry and snotty. We asked to speak to the hotel manager and he must have realized he was in trouble. He told us the hotel didn't have a manager at night. We questioned that because any luxury hotel always has a manager on duty. He lied again and we ate our cold fries and burnt hamburger. (The lobster BLT was good but the fried green tomatoes were lacking on it.) We went to the front desk and asked to speak to the manager privately. We didn't want to cause a scene or upset other guests by complaining. She graciously brought us to a different area and very empathetically heard us out. She was so supportive and apologized profusely. She asked if the restaurant tried to make it right and we told her Andrew basically refused to hear us out. Hannah immediately did WAY more than enough to make it right with a meal refund and some gracious extras. She made it right and then 10x more. Hannah went above and beyond for us. The other front desk staff were so apologetic on behalf of the restaurant too. They were totally amazing. Even it maintenance man and valet heard about our situation and tried to make it right. Except for the dining staff everything was perfect. read more

The Tennessean - Hotels Near Me - Knoxville, Tennessee

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Restaurant was horrible. This used to be a very cozy clubby atmosphere but now is anything but. Loud and obnoxious guests. The table layout is changed not for the better and the service and food quality has gone down the toilet. It's a shame but when in Knoxville I'd suggest going downtown and not relying on the restaurant at the Tennessean. read more

All in all, I had a great hotel stay at The Tennessean. It's upscale without being ridiculous, and highly convenient for a lot of reasons, including: - Location; you're close to downtown, including a skywalk over a busy road to get close to Market Square. The area is loaded with local coffee, restaurants, and more. There's also a Convention Center across the street from the hotel. I always like to run to get my bearings in a new place, and the World's Fair Park and Greenway Trail were right beneath the hotel, making for an easy, nice little running route to the Tennessee River. -Cleanliness; it's a nice hotel, so this is expected, but the big bed and every inch of the room was spotlessly clean. -Comfort; the bed and more particularly the pillows were very comfortable. I didn't wanna get up. Adding to the comfort of the rooms is a nice shower with good pressure, and Keurig coffee for that initial wake-up cup for all you addicts out there like myself. -Convenience; the elevators were always quick and easy. I've been to hotels where the elevators are shut down, or frustratingly slow and that was not the case here. -Good service; friendly staff throughout my three days. Others have mentioned the drawback of having a steep valet-only price, but I didn't have a car this trip. All in all, a good hotel that I'd look to stay in again unless I want to switch it up! read more

Hands down one of the best hotels I've stayed in while traveling. The staff are incredibly helpful and polite. The bar had great small plates and was a relaxing place to unwind after a slammed day. The beds were very comfortable and the bathrooms were spacious (so rare in hotels these days). We had an issue with the TV/TV remote when we first got into the room and they had someone up in less than 15 minutes to fix the issue. I will definitely be staying here again the next time I'm in the Knoxville area. read more

Booked this hotel two weeks in advance for a UT game weekend after researching "nicest hotels in Knoxville". Wasn't sure if I'd actually be able to make the game since I live in California so I went ahead and booked not knowing the cancellation policy was 45 days in advance. Beware the small print on the booking will get you! So I was locked in at the rate of $1580 a night so my two night stay was $3900. It's advertised as a luxury hotel but the rooms are nothing special. The furniture is worn and the amenities are limited. For whatever reason we didn't receive any daily housekeeping our entire stay and we had no turn down service or fresh towels and ran out of toilet paper- all for $1500 a night!! The front desk staff didn't seem to offer anything other than to look surprised when we asked if our room had been cleaned. No effort to rectify the situation either. I inquired with the front desk manager who just replied that it would be looked into. No response after that. The only reason I'm not leaving one star is the golf cart transportation and the drivers were so nice and helpful. That was the only thing worth anything near a $3900 hotel bill. So disappointing. read more

Lovely hotel in a great location! Right near the former fairgrounds, all the most interesting restaurants and bars, and the Sunsphere. Front desk staff is very welcoming. The Drawing Room restaurant staff and food were also great, and the cocktail list is wonderful. read more

The Tennessean - The Drawing Room - Hotels Near Me - Knoxville, Tennessee

My husband and I stayed for our wedding anniversary and were able to stay in the same room as our wedding night! As soon as we got there, Drew was very nice explaining that they have a black car service that can take you anywhere in a 3 mile radius and bring you back whenever you're ready. Ed greeted us by name as soon as we walked through the front door and each time he saw us that evening. Phil and Michael are fantastic bartenders, very friendly. They gave us recommendations on nearby restaurants to check out and served me the BEST old fashioned I've ever had. Abby was very kind to pull my car back around because I had forgotten something inside. Josh brought us a fantastic room service breakfast and arranged for us to have late check out. The whole staff was fantastic, GREAT customer service. They made our stay so welcoming and special! read more

This is our third stay and as always it's great. The workers are so kind and helpful. The rooms are nice and pretty. We have stayed three times over 6 years and each time we are still just as happy as the first that we stayed here read more

I have stayed at this hotel on a number of occasions, however the last recent visit will likely be my last. There was mold in the bathroom shower, there were two hidden fees on my invoice upon checking out. One was $20 for an "urban amenities fee", and one was 9.5% "no cash fee". Neither were disclosed up front, and neither could be adequately explained at check out. Also $35 to park a car. This is like a low cost airline that ends up with too many hidden add on fees tacked on to the original cost. read more

Driving north I chose this for it being pet friendly. Pictures looked nice so we took a chance on our road trip. Wow we were so elated with this hotel. Every detail was amazing and beautiful. Reminded me of The Edition brand of hotels. The food was top notch and actually got room service. (So many hotels stopped) The bathroom was beautiful and shower was huge and had ridiculously wonderful water pressure. Shower was a hot after driving five hours and arriving late at night. Employees very sweet and loved on our puppies and gave them treats, which they loved. Rooms were 5 star. Don't hesitate to stay here! Surprised someone would be so bougie as to complain about the hotel not turning your sheets down. Sounds like a bitter person because this hotel was impressive and I have stayed at quite a few 5 star hotels and am very critical. We are actually planning on coming back just to stay here and explore Knoxville! read more

The Tennessean - King room - Hotels Near Me - Knoxville, Tennessee

I chose this hotel because reviews were outstanding. The lobby and bar are gorgeous and tied to the Marriott next door. After check-in we went up to our rooms and all three rooms we had booked smelled horribly of mildew. The golf cart access to local restaurants and shops was a bonus and the drivers very sweet, all local students. read more

My boyfriend and I stayed here over Valentine's Day weekend and loved it!! He got us the romantic turndown for our room and took me by complete surprise! Upon arriving to our room the area had a romantic feeling with the lights turned down and then I saw the roses on the bed, the matching robes and slippers, and also champagne and chocolate covered strawberries! It was amazing! Everyone there was super helpful and nice too, especially the people working the valet. We've talked about making this our valentines tradition so I can't wait to come back next year! read more

The Tennessean - Valentine's Day romantic turndown - Hotels Near Me - Knoxville, Tennessee

I do admit that I am a smoker however, I smoked outside and, instead of throwing my cigarette butts on the ground, I knocked the fire off and put the butt in my pocket and threw it away in my room trash can. Don't you know they charged me $250 for a smoking fee when I never smoked in the room, what a F&*$ING joke! I should have thrown my cigarette butts on the ground instead of throwing them in the trash like a responsible person. I am very disappointed and I will never be going back to that hotel. By the way, it says it's a luxury hotel however, they are sadly mistaken when the coffee maker sprays all over everything when making a cup of coffee. Did I mention the carpet was disgusting? The lowest I could go was One Star however, I would have given 0 stars if I could. read more

What a great boutique hotel. I didn't have the time to try out the restaurant... but the service was outstanding. I stayed here at the insistence of one of my colleagues who has had numerous business trips to Knoxville. I'm glad I did! The room was well appointed - the bathroom was large with a great walk in shower and premium shampoo, etc. The staff were top notch - a real example for the hotel and hospitality industry. As a business traveler, you really appreciate this sort of experience. read more

The Tennessean - Great Room - comfy bed - well appointed bathroom. - Hotels Near Me - Knoxville, Tennessee

This place is awesome. I had the wonderful chance to stay here last June it was very luxurious. They made me feel like I was a celebrity and they took time to help me. I can't say how much this hotel means to me. read more

The Tennessean - Hotels Near Me - Knoxville, Tennessee

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We've stayed here 4 times and every visit was absolutely wonderful. The hotel is beautiful and the customer service is superb. All the employees we have come in contact with were amazing. Special shout out to Ed who goes above and beyond each time we've stayed. He also remembers us when we stay which is huge with me. This will remain our go to hotel when in Knoxville! read more

Stayed here two nights ago in the midst of the Corona outbreak. Emily who worked the front desk (and I think did everything else at the hotel that night) was simply amazing. Very informative with what the hotel was doing to protect its guests. Super helpful and friendly, greeted us outside and made sure our stay was perfect under these stressful conditions. The hotel is very nice and the rooms are fantastic. Highly recommend the hotel and want to be sure the management is aware Of how fortunate they are that Emily works there. read more

We picked out The Tennessean Hotel with our Hotels Tonight app and got a great price of $195 for the night! Being loyal members to Hotels Tonight they also have us a $30 credit on our next hotel booking within the next 60 days! This hotel was so luxurious and on point! When I first walked in the door I knew I was in for a treat! The staff was very proper and well spoken! They handled everything promptly and got me to my room within 3 minutes. As I walked through the building I noticed a major focus on attention to details! The decor was elegant and everything flowed excellently! Entrance to my room was mind blowing and a continuance to what I had already seen walking to it! Everything was in its place and super plush! Free expresso awaited up and I even was complimented with free cake as my sister came to our room to visit us! We are loyal to hotels that treat us like royalty so you can expect we will settle into this spot every time we are in town to visit my sister! read more

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So I need to preface this by saying that I did not stay here, but a friend from out of town did. I was blown away by the attentive customer service at every turn. From their valet to the front desk staff to the bartenders in The Drawing Room. The employees seemed eager to assist and engaged in providing a positive experience for every single person that walks through their door. The Drawing Room is a great hotel bar with an intimate feel and a great view of the Sunsphere. I was repeated greeted by staff with a genuine smile. The bartenders create incredible hand-crafted cocktails. The Tennessean Wildfire is easily my new favorite drink. It's a perfect tequila cocktail with tang and spice without being too sweet. I will certainly recommend that friends and family stay at The Tennessean and you will likely find me in The Drawing Room on a regular basis. read more

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Shortly after checking in, I left to go to dinner.... Hannah, calling from an unrecognized phone number, left me 3 voicemails messages THREATENING me and my family with evictions and animal control because my dog was (allegedly) barking. - this was over the course of less than an hour. When I arrived back at the hotel, I was met with police who escorted me to my room to get my belongings...they will confirm, there was no barking coming from my room. The Tennessean is registered as a "Dog Friendly" Hotel.. However, Hannah seems to HATE dogs and all people for that matter. Over the course of one hour from leaving for dinner, Hannah had called the police, animal control and her manager to secure the funds on my room but still kick me and my family out of the hotel. When I returned to resolve the matter, Hannah and no desire to handle the manner professionally or maturely. Instead, she was seen smirking and snickering and her plan came to fruition. Please consider other hotels..I hear the embassy suites across the street has brand new rooms, a rooftop bar and outdoor pool! The Tennessean is TERRIBLE! read more

The Tennessean - This is the face of an awful person who gets personal gratification by harassing the guests of the hotel who employees her. - Hotels Near Me - Knoxville, Tennessee

Wow loved our stay!!! Stayed here two nights while passing through Knoxville, the hotel and the staff are exceptional! The room was beautiful and spacious and had everything you could need. The staff could not be friendlier and willing to please! The valet guys were so great also, let us park our Harley under the entrance so it did not get wet when we were there and had some rain. They have a black car service that takes you around town and picks you up, rained while we were there one night so that came in very handy. This will be my go to hotel anytime I'm in Knoxville, 1st class place! read more

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Not sure how anyone could leave less than a 5 star review here. Just stayed overnight, and everything was magnificent. Didn't eat at the restaurant. I was a little annoyed at the $29 parking fee per night, but welcome to reality when staying at a fancy hotel... They all do it now. Other than that, no complaints whatsoever. Room was fantastic, staff was fabulous, entire stay was super cool. Location is not near the downtown area, but hotel shuttle bus would drop you off (free) if need be. I would definitely stay here again, in fact, we are looking forward to it. read more

According to staff they opened 4/1 so they're still working out the kinks. Staff has been super friendly and went above and beyond. For example, we went in search of vending machine for a snack late at night and didn't find one. When we asked the staff about it they offered some snacks they had on hand from the back which was incredibly nice of them. Pros: This is a new hotel with all new furnishings. Cory kept commenting on how comfortable the bed was. The feather pillows and down comforter made me incredibly happy. Also, the bathroom!! I would've been just fine sleeping in there. The shower was a walk in and it was huge. You could probably fit 4 people in there comfortably. The bathroom comes with Kohler furnishings which makes everything look modern and clean. Toiletries are by Molton Brown; a brand I'm not familiar with but they smelled nice. Cons: The breakfast buffet was OK, it was $17 a person and it's not your standard continental breakfast you'll find at other hotels. You won't find scrambled eggs or waffles here. Instead you'll find a variety of baked goods, cheeses, granola, yogurt, fruit, bacon, and smoked salmon. You might keep that in mind if you're traveling with kids or picky eaters. Overall, it's a beautiful hotel with great service. Would we stay here again? Absolutely, but our budget probably won't allow it when they stop offering introductory rates. read more

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Don't waste your money. I'm a bit of a hotel snob. I've stayed everywhere from a motel to the Ritz and the Four Seasons. I prefer to stay somewhere nice when I travel. We were greeted right when we walked in and offered water. The first impression was fantastic. We were told there was a shuttle that would take you around the area up to 3 miles but depending maybe a little more LMAO. We got to our room and it was nice. Nothing amazing but nice. The first night we had reservations at a place a half a mile from the hotel. I was wearing heels so didn't want to walk but didn't want to get the car for a half a mile trek. We called about the shuttle but were told we were better off to walk...ok. As we were getting ready housekeeping came for turn down service. We told her we were leaving in 10 and would be gone until about 730. They came back at 830 as we were already in so we said no thanks. The next night we had a wedding to go to. Lyft is the only car service around and it was taking quite awhile for them to get to us and it wouldn't let us schedule in advance as usual Bc we needed more room. We asked if there was anything else we could do and were told "sorry the shuttle service only goes 3 miles and the black car is reserved for specific clientele". We also called about shuttle service that evening as someone in our friends crowd had a little much to drink and were told too bad again (we were less than a mile away). Got back to no turn down service again so that ended the night on a high note. We called for room service on Sunday and were told no. To spend this kind of money I do expect some "perks". There are absolutely NONE at this hotel. We were treated crappy at the hotel bar, by the front desk and it was just a horrible experience. Wish we had stayed at the Hyatt, Hilton or Oliver instead. What a waste of $1000 just for a decent bed (and that wasn't amazing either). read more

The Tennessean was beyond what I expected.Sure covid19 made it all a little surreal however the central location of The Tennessean places you in close proximity to everything cool in Knoxville.The bar on the Holston floor has well over 100 bourbons(even a House single barrel.)The sphere was literally outside my window. read more

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Wow...just wow. If you visit Knoxville and don't stay at The Tennessean, then I hope they jack up your rates. Received a prelim call to confirm the time that I might arrive and if they could make any reservations for me. Arrived and it was nice to have the receptionist near the entrance. Everybody was extremely courteous. The room was amazing and very quiet. Anybody not giving 5 stars probably has issues with every place they go and you probably don't want them coming back. And yes---I'll be back. read more

The Tennessean - Hotels Near Me - Knoxville, Tennessee

The staff is amazing. If you are looking for a hotel in the heart of Knoxville, this is the place. While there are any number of large chains surrounding it, this one is better than the rest. The accommodations are clean and there are a thousand little touches that but it a notch above the rest. However, what makes it really shine is the staff. From the valets (even if you didn't valet park your car), to the front desk (who treat your request as if it is their #1 priority) to the housekeeping staff who are polite, well spoken, and more than happy to provide extra toiletries and make you feel at home. I will definitely be returning to the Tennessean on my next trip to Knoxville. read more

First let me say, I did not stay here but my daughter did. I did spend a great deal of time there with her so I feel obligated to share my own review. She will write her own but I just had to share what an amazing experience this was. We live in Knoxville but my daughter and her fiancé booked a room for a few days for their wedding. We visited in advance and they happily showed her the rooms and other amenities. She needed space for bridesmaids and mothers to get hair and makeup done the day of and the King-King room was perfect. Very spacious with 2 King beds, huge shower and bathroom area, and a beautiful view. The very large windows gave lots of natural light and the decor was lovely. Everything we asked for - steamer, extra glasses, bar height chairs, etc - was happily delivered. I travel a lot and the staff here was exceptionally helpful and friendly. From the valet to the front desk to the service personnel, it was 5 star. They engaged everyone in conversation that was genuine, stopping and facing you, as though they were truly interested, not just because it's part of their job. The staff was some of the best I have seen anywhere. I will happily recommend The Tennessean to any visitors to Knoxville. By far the best experience in the downtown area. read more

The Tennessean - King-King room, great for bridal groups. - Hotels Near Me - Knoxville, Tennessee

I drive the country with my pets and always try to find pet friendly and quality and service. This hotel exceeded our expectations and we ended up using it twice in a week. Safe places to walk, quiet rooms, friendly staff and nice linens. There's even an emergency room for pets .5 miles away (we unfortunately had to experience this). We highly recommend ! read more

I was referred to the Tennessean by some colleagues at work when I had a work trip there a few weeks ago. I had heard from them that it was a very nice hotel and in a good area, so I booked it for a few nights in October. I do have to say that this hotel is REALLY nice for the price you pay. I know I didn't pay for it personally (as it was a corporate trip), but when I booked it via our corporate site, it was ~$210/night. (Keep in mind, that might include some minor corporate discount). But now that I've been here, I would expect this hotel to be around $400/night. Other similar hotels I've stayed in (in NYC and SF) were both $400+/night. Wins: -My absolute favorite thing was the free water. I know that is probably odd to some people, but when I travel for work, I cannot stand having to buy water at Walgreen's & CVS all the time. This hotel gets it right with two bottles in the mini fridge when you get there. They also have an evening service where an associate comes by and offers you two more bottles. That's four bottles a day which is AWESOME! The gym also has a mini fridge filled with bottled waters as well and I probably took another four from there since I worked out both mornings I was there. -The bed! The bed is awesome! It's like a big white fluffy cloud. I slept extremely well when I was there. I wish all hotel beds could be this comfy! -The staff is super nice and friendly. Each evening, I saw a female housekeeping associate making the rounds on our floor and she'd always smile and say hi. Everyone at the front desk was always eager to greet you and ask if you need help. Very nice team working there. -The gym: They had a very nice, clean gym. I was surprised that they even had mats and a foam roller (I still need to buy a travel sized foam roller). I love that you can actually set the temperature in the gym room (down to 65 degrees). I can't do that in my gym at home, so you better believe I set it to 65 before I got on the treadmill. No shame. I did change it back to 70 when I was done though. Only thing that they could do is get better treadmills. They had TVs on them, but seemed kind of cheap and had no "cushion"/ give to the tread. Could get better: -They offer free valet, which is kind of confusing and I honestly didn't love (I might be the only one saying that here...). When I first got there, I pulled around and it's a really confusing entrance since it's right next to the entrance to the Holiday Inn Express. I couldn't tell which entrance was which and there was no sign that said "The Tennessean-- Please Use Free Valet" or anything like that. So I just pulled my car around and ended up parking it in a valet spot on my own (not sure if that's kosher or not). But either way, I don't like the whole valet thing. I wanna park my own car and then be able to retrieve it whenever I want it. I also don't like it because when they hand you a ticket it says "Please allow 20 minutes for car retrieval." No way! Like I said, I'd rather just park my car on my own. All in all, this is the place to stay when in Knoxville. If I have another work trip there, I will certainly be going back! read more