Jaynee Studer For…read morethe past seventy - four years, I have been getting my hair cut about every five to six weeks. In that number of years, I have been to many barbers and stylists. The reason I am writing this review is to say that Jaynee Studer at Sakada is the best stylist I have ever had. I have been going to her for over two and one - half years and she is superb in every respect. She is an exceptional stylist and has found a way to cut my hair (with all of its cowlicks) so that it always looks very nice when she is finished. For over ten years, I went to a stylist at another salon and, after ten years, she could never even remember on which side I parted my hair! Jaynee is exceptional in her techniques and I would recommend her highly to anyone who is looking for a stylist. Besides being excellent at her profession, Jaynee is also very friendly and personable and a good person with whom to have a conversation. I always look forward to my appointments with her.

I went to Sakada at the beginning of the new year, had a nice Balayage, and cut with one of the…read morestylists there. I returned to get a nice new look for date night; unfortunately, I had horrible service this time around. I did bring in a reference photo for inspiration. I was open to talking about colors if there was a need to. I was a golden blonde on the parts that were balayage from last time. After some discussion, Melia asked if I looked like the reference photo and if I would be happy. I said yes. The service started fine, but she didn't get a lift from my hair. She said she feared damage, but I don't know why she didn't do a strand test if that was the case. Either way, she went through it again, and this time, it lifted very yellow. I was pretty concerned when she was drying it and not noticing that it needed some correction. She kept saying there were light issues, but being next to a big window, I didn't feel that was the case. I asked her if we could put some toner or something to help it. She did this, but it left blue spots in my hair, and I felt my blonde pieces were inconsistent in tone and application. She styled me before I really had a chance to look it over and as we were over time she had me pay her. She gave me her card and kind of awkwardly said if I needed anything to contact her. When I got home, I looked at my hair closer, but it didn't look good. I went to straighten it to get a better look at the issues; it was apparent that this was a bad outcome. I'm extremely disappointed in the lack of honesty. I understand mistakes happen, but professionals note when things don't turn out well and schedule customers for a fix before leaving. I sent my photo to get an opinion and was advised this would need some big color correction. I do believe in giving people another shot if I think they can do it. However, I already made many comments of concern about the color to which I felt wasn't validated when it should have been. I also didn't feel we had enough trust if she let me walk out looking this way. My hair already went through a lot and I don't have the confidence that she has a solution to get me where I want. I did ask for a refund as I would need to pay for a corrective service. It's one thing if this was about a matter of taste, but this was technically a bad job. In a text, she said she didn't do refunds and would do a corrective treatment followed by recommendations of foils. I don't want foils; I want blended pieces. Right now, I have harsh lines in my hair that shouldn't be there. There was back and forth about whether she thought this was a good outcome and about consistency/patterns. I have had multiple balayages over the years, and I know what is expected, so it was pointless to argue further. At this point, I think the pictures speak for themselves. It sucks when things go wrong, but I would have hoped that it would have been acknowledged at the time of the appointment or at least in the end. I did get my tip back after I sent pictures to push my point further, but this experience was beyond disappointing. Lessons I learned: 1) These people are independent contractors, which means their work is not guaranteed. Make sure you discuss bad results and alternative solutions if they are not nailing the look they promised. A good stylist stands behind their work and cares about your happiness. If you have any doubt, go somewhere else. 2) Be your own advocate. If you are too shy to say something, go somewhere else that has a manager in charge. 3) Always tell them to do a test strand if they have any concerns about lifting or hair integrity. It's better to do a test than doing a service again and running out of time. 4) If you are in doubt, ask another stylist in the salon to come over and give feedback. That way, you will know if your concerns are valid.

AVOID THIS SALON. SCAM - UNREASONABLE HIGH PRICES with a poor end result/service. BLIND SIDED BY…read moreprice of $348 with no results/change in hair. I used to see Leah at Lavish, she is the owner. Leah is very skilled, probably the most talented colorist I have encountered in my 15 years of getting my hair done. I was devastated when Leah moved me off her books. She did this to focus on her hair extension business, and referred me to Emily Radford. I am currently brunette, with the request to make my way to blonde, I asked for highlights and provided a few inspirational pictures. What I received was very minimal, I could not see a change in my hair aside from 2 chunky highlights at the front of my hair. I understand it takes time to break up brown hair, but i received was unexpected. I was charged $348. Emily is young, new in her career, which I was happy to give her a chance. Moreover, Leah, the owner of the salon has never charged me over $220, and would exceed my expectations. I am extremely sad with the results from this time around, or lack of results rather. I asked for the situation to be made, right, and resolved but Emily said since too much time passed she will not fix or refund. Yes, it has been more than 7 days, but my hair is the same as it was when I walked out of the salon on 10/19, its still brunette, with no highlights except in the front. It took me until today, 12/3 to find the courage to say something about the situation. Lavish salon will charge with you steep unreasonable, unjustifiable prices, without any explanation or preparation of price point. I was blind sided by the price of $348. I cannot afford this price point for my hair, and I am still in need of getting my hair corrected, and will need to pay another salon to make this right. I feel taken advantage of. Save yourself the $ and time, don't go to this salon. Service was on 10/19/23 - after photos from a month later 11/19/23 & today 12/3/23.

William Kern does my hair and it always turns out great! He takes his time to cut my hair to get…read moreit to effortlessly fall so that I don't have to spend too much time styling in the morning. He has a lot of experience working here and even in New York City, and is great at customizing the look you want for both cut and color! I've gotten so many compliments on my highlights, and I love how nicely they frame my face. Highly recommend to all friends to book him up before he gets too busy!

Clean and beautiful salon. The staff are very friendly and always do a great job with my pedicures…read more Highly recommend.

First time customer and I got a gel pedicure. Technicians are super nice and welcoming. Place is…read morevery clean. Service was great and affordable! I will be coming back!

10/10 recommended to get your hair done they did exactly what i wanted and it turned out better…read morethen what i pictured

If you value your eyebrows at all, avoid this place at all costs. I work close to Ridgedale and…read moreneeded to stop there for something. I also needed to do something about the bushy caterpillars above my eyes, so I stopped in to New Reflections thinking that although I'd never been to this salon, Aveda salons are generally legit and a brow wax is not that difficult of a thing. I didn't want them reshaped, just cleaned up a little. I've been getting my brows waxed, on average, 4-6 times per year for the past 20 years, without incident. Nbd, right? Wrong. When I was introduced to the esthetician, my gut instinct said "run!!!". She had HORRIBLE eyebrows. But I didn't run, because I'm an idiot, and figured that maybe her brows were so jacked because it's harder to do your own than another person's or something. She asked what I wanted done, and I told her to just clean them up around the edges and trim a little where needed. She then became completely silent, as though she was concentrating hard, which made me feel more uneasy. As I felt tiny bits of wax being applied here and there, and felt hairs being plucked from spots I'd never felt hairs be plucked from before, my feeling of unease began to grow stronger. I began to suspect, in horror, that this person had no idea what the eff they are doing. When she held up the mirror to my face, my suspicions were confirmed: the ends of my eyebrows were totally gone, there were patches of hair missing from each brow, and they were two completely different shapes. One of them looked like a deformed sperm. My full, beautiful brows had been reduced to what I refer to as "meth brows." I started to cry. She asked what was wrong, and I said, "um, my brows are gone...they're like, gone. They are supposed to extend to here, and you took the ends completely off." She tried to say that those hairs weren't actually part of my eyebrows, but were just "stray hairs." I was then whisked up front to speak with the manager, as I tried to pull myself together and not make a huge scene. The manager was very nice, and said of course I would not be charged for the visit. She offered to have another esthetician show me how to fill my brows in with pencil, but I declined. I KNOW how to fill them in, but drawing them on, where there is no hair at all? Like a chola? That is NOT THE LOOK. Now whenever I look in the mirror, I just feel pissed. I wonder if the ends of my brows, and the bare patches throughout, will ever grow back. Waxing damages the hair follicle, so there's definitely the possibility that they won't. And that makes me sad all day.

I love love love this salon. I've definitely had some bad cuts before and I can definitely trust…read morethis place to do what looks good and is best for my hair. I went with Kathy and she makes sure she is doing what YOU want and not going too short or doing anything unexpected. I just got a trim and some layers but my hair feels so fresh, soft, and gorgeous. I highly, highly recommended this place.

I love Hair Proz Salon. Sue is wonderful! The salon is clean…read moreand tidy! Everyone is Happy and a joy to meet.!

I have a couple of different services that I have done here, but I want to say Dre is absolutely…read moreamazing. I don't even have to look at my hair after she cuts it to know that it will be perfect. I also love that she is funny and makes me laugh, which is kind of what you call A Day maker. Thanks Dre for making my day.

Just got a great haircut from Olivia. She listened and gave me the style i asked for. She's so…read moreeasy to talk with and made my time in her chair so enjoyable! Can't wait to see her again in a few weeks!

I was extremely nervous about the whole experience for a number of reasons:…read more 1.) I'd just recently moved from Upper Michigan to Minnesota and didn't know anyone or any places that would be any good. 2.) I had just started college and thought, "oh, boy if my hair is goofy everyone is gonna judge me". 3.) I had mid-back length hair and was wanting to do a long bob so I was scared about going from long beautiful hair to a shorter look. I shouldn't have been worried at all. Coley works absolute magic. When I entered the salon the receptionist greeted me and made me feel welcomed. Shortly after that Coley came to get my for my appointment. Not only did she do a fabulous job on my lob, but she also made the whole experience more enjoyable. She's hilarious and really cares about your vision for your hair. She asked me many questions about length, etc. I also got a great shampoo massage from her. After she was done she even gave me a 10% on my next visit. I left feeling super satisfied with my hair style and I definitely recommend her.

Marissa T is a great stylist. Great Color always!! She is also very friendly and funny. Nice salon…read more Good Prices!

Took my son here for a drastic haircut and Morgan did a great job. The Salon was beautiful with…read morecomplimentary refreshments. This was in Wayzata so of course the beverage selection was top notch like La Croix and Perrier and canned cold brew coffee. His hair smelled amazing afterwards and I think we found his new salon. Parking can be tricky as Red Cow and Hotel Landing are in the same complex. We did manage to find one very close because someone left as we pulled up.

Wonderful experience at 18|8 Fine Men's Salon, the stylist really worked with me to get the cut…read morethat I wanted. A very clean and put together establishment that doesn't 'feel' like I'm at my wife's salon. After I left and got home I felt like I wanted a bit more off the top (my fault for not communicating that to the stylist), I called and they were able to have me come back in, adjust the cut and send me back on my way, no charge for the additional service. They really go above and beyond here. Will be back for more!

I wanted to take a moment to write a review for Lisa and Kala at Elizabeth Salon. Lisa gave me the…read moremost amazing experience with my first facial ever. She was sweet and caring and really made me feel pampered. Kala is a star! Kala hands down gave me my favorite haircut ever. Normally, hairstylists make me feel guilty for having a lot of hair, and I usually walk out slightly disappointed. Not Kala. She made me feel valued and beautiful the entire time. She made me feel good about my hair. The cherry on top is that my hair cut is now my favorite hair cut and color of all time. I can't recommend her highly enough. She loves her job and she is good at it.

Liz cut my hair like no one before. She guts hair with…read moreincredible skill as well as art. She takes a stroke of my hair and cuts. I am always incredibly thankful. She also suggested a shampoo that would keep my white hairs white not yellowish. Very thankful.

I came to this Ulta looking for hair toner, which I already knew was a bit of a gamble. When I…read moreasked the employee with a lip piercing if there were any available, she told me there wasn't and apologized. I then asked her a few other questions about what she thought I should use, and then she went on a long tangent about how I was going to burn my hair off despite the fact that I have been doing my hair at home for 3+ years. I explained this to her and even showed her photos of what I've done in the past, but she didn't care and continued to lecture me. In the end, she was trying to convince me to use the Ulta salon service, which I have never used in the past and always came out with healthy, even hair. It was just a very odd and upsetting experience, as she felt she knew more than I did about my own hair, and was attempting to pressure me into something I didn't want to do.

So many employees with no customer service. Maybe its some sort of new training I dont know about…read more Come to work, look pretty and try to have minimal or no interaction with customers. Only interact with other employees and talk about how your date went with Billy Bob Jr and make sure the customer hears you! And if a customer approaches you act shocked as if you have not seen them even though you guys have been basically standing shoulder to shoulder. I will be honest , the whole thing about employees talking about what Billy Bob Jr did x, y and z ,doesn't bother me. I go in and I grab what I need and bye! What bothers me about this location is WHERE ARE ALL YOUR PRODUCTS. Either the shelves are empty or half of the products have been clearly opened by a customer and no one has replaced them. I started to think maybe the reason they dont have much product is because their in a popular location, always busy. But even if that is true, that is no reason to have this place looking like a makeup aisle from Walmart, hot mess. Now remember what I wrote that " I dont care about employees talking about x y and z on Billy Bob Jr" , well i dont. What I do care is when you do approach them for help or whatever it is, its like your talking to a wall. Dont get me wrong not all of their employees are like this. The nice ones of course are busy with other customers ! Why? because their easy to approach OR the nice employee reached out to the confused looking customer. So all you have left are the Regina George's of Ulta. Just go to Target their always stupid busy but hey at least their shelves are stocked up.