Jaynee Studer For…read morethe past seventy - four years, I have been getting my hair cut about every five to six weeks. In that number of years, I have been to many barbers and stylists. The reason I am writing this review is to say that Jaynee Studer at Sakada is the best stylist I have ever had. I have been going to her for over two and one - half years and she is superb in every respect. She is an exceptional stylist and has found a way to cut my hair (with all of its cowlicks) so that it always looks very nice when she is finished. For over ten years, I went to a stylist at another salon and, after ten years, she could never even remember on which side I parted my hair! Jaynee is exceptional in her techniques and I would recommend her highly to anyone who is looking for a stylist. Besides being excellent at her profession, Jaynee is also very friendly and personable and a good person with whom to have a conversation. I always look forward to my appointments with her.

I went to Sakada at the beginning of the new year, had a nice Balayage, and cut with one of the…read morestylists there. I returned to get a nice new look for date night; unfortunately, I had horrible service this time around. I did bring in a reference photo for inspiration. I was open to talking about colors if there was a need to. I was a golden blonde on the parts that were balayage from last time. After some discussion, Melia asked if I looked like the reference photo and if I would be happy. I said yes. The service started fine, but she didn't get a lift from my hair. She said she feared damage, but I don't know why she didn't do a strand test if that was the case. Either way, she went through it again, and this time, it lifted very yellow. I was pretty concerned when she was drying it and not noticing that it needed some correction. She kept saying there were light issues, but being next to a big window, I didn't feel that was the case. I asked her if we could put some toner or something to help it. She did this, but it left blue spots in my hair, and I felt my blonde pieces were inconsistent in tone and application. She styled me before I really had a chance to look it over and as we were over time she had me pay her. She gave me her card and kind of awkwardly said if I needed anything to contact her. When I got home, I looked at my hair closer, but it didn't look good. I went to straighten it to get a better look at the issues; it was apparent that this was a bad outcome. I'm extremely disappointed in the lack of honesty. I understand mistakes happen, but professionals note when things don't turn out well and schedule customers for a fix before leaving. I sent my photo to get an opinion and was advised this would need some big color correction. I do believe in giving people another shot if I think they can do it. However, I already made many comments of concern about the color to which I felt wasn't validated when it should have been. I also didn't feel we had enough trust if she let me walk out looking this way. My hair already went through a lot and I don't have the confidence that she has a solution to get me where I want. I did ask for a refund as I would need to pay for a corrective service. It's one thing if this was about a matter of taste, but this was technically a bad job. In a text, she said she didn't do refunds and would do a corrective treatment followed by recommendations of foils. I don't want foils; I want blended pieces. Right now, I have harsh lines in my hair that shouldn't be there. There was back and forth about whether she thought this was a good outcome and about consistency/patterns. I have had multiple balayages over the years, and I know what is expected, so it was pointless to argue further. At this point, I think the pictures speak for themselves. It sucks when things go wrong, but I would have hoped that it would have been acknowledged at the time of the appointment or at least in the end. I did get my tip back after I sent pictures to push my point further, but this experience was beyond disappointing. Lessons I learned: 1) These people are independent contractors, which means their work is not guaranteed. Make sure you discuss bad results and alternative solutions if they are not nailing the look they promised. A good stylist stands behind their work and cares about your happiness. If you have any doubt, go somewhere else. 2) Be your own advocate. If you are too shy to say something, go somewhere else that has a manager in charge. 3) Always tell them to do a test strand if they have any concerns about lifting or hair integrity. It's better to do a test than doing a service again and running out of time. 4) If you are in doubt, ask another stylist in the salon to come over and give feedback. That way, you will know if your concerns are valid.

I found Amy on Tiktok and decided to try Reflect out. First off she was super nice to talk to and…read moreplan out my appt through Tiktok. I liked how colorful the hair color she had and I felt like we would vibe which we totally did. Setting up the appointment online was easy and I did need to change the date but that was easy too. The day of the appointment was great. Everyone was super nice and made me feel welcome. The place is very clean and feels so up scale . My whole experience was so cool. If you're looking a nerdy gamer hairstylist that likes fun colors a then go find Amy R.

I came in for a trim by Amy R. She was amazing so sweet and I can't wait for my next color…read moreappointment I know I'm in good hands with her. The salon itself is beautiful and the vibes are so nice.

I did my wedding makeup trial at Lili salon and spa with Boe and she was spectacular! She took my…read moreinspo pictures, asked clarifying questions and provided amazing results. My skin looked flawless. I am always hesitant to put new products on my face but their products did not cause any breakouts or clog my pores. I'm looking forward to using Boe again for my wedding makeup!

My experience wasn't good. Besides the place being beautiful inside and the people at the registers…read morebeing very friendly, my massage was a different story. My girlfriend gave me a 1 hour session as a gift, so I was excited. My massage therapist was late to the appointment because she was eating. She didn't seemed too "thrilled" to massage me vs my girlfriend as she probably thought it was for her. As the massage began, she showed signs of either being sick with constant clearing of her throat noises and sniffling. I made a comment about it and she stated she has some "food allergies" and had just finished eating. The noises continued and then began yawning a bunch on top of it as if she was tired and/or bored. The music was really low in the room, so I could hear everything. It wasn't a good experience at all and will definitely not recommend this place. If i find the massage therapist's name, I will update this and/or add it. I gave an extra star because of the people in front. - Anthony

I went into Simonson's salon for the first time today and had a wonderful experience. From the cute…read moreshop in the entrance to the awesome customer service, Everyone there is very kind and helped me figure out just what I wanted to get done. Mercedes did a wonderful job walking me through what was going to happen and she is just a lovely person to sit with for the time it takes. I would definitely recommend to anyone to check them out!

Watch out for credit card fees!! I will not be returning to this salon since it has made the…read moredecision to charge an addition 1.75% for using a credit card. This is tacky. The charges, which are a cost of doing business, should be part of the base price.

I was excited to set up an appointment to get extensions put in and blend my natural hair color…read more. everything went smoothly and my stylist Lindsey is so talented and sweet. The Salon was beautiful and obvious all them were close and like a family .. beautiful and all talented. I enjoy following them on instagram

Absolutely love this salon! Everything about it is perfection. The space is beautiful, location is…read moregreat, the stylists are friendly and truly love what they do. They are incredibly talented and work hard to get you the exact color/cut you want every time.

10/10 recommended to get your hair done they did exactly what i wanted and it turned out better…read morethen what i pictured

If you value your eyebrows at all, avoid this place at all costs. I work close to Ridgedale and…read moreneeded to stop there for something. I also needed to do something about the bushy caterpillars above my eyes, so I stopped in to New Reflections thinking that although I'd never been to this salon, Aveda salons are generally legit and a brow wax is not that difficult of a thing. I didn't want them reshaped, just cleaned up a little. I've been getting my brows waxed, on average, 4-6 times per year for the past 20 years, without incident. Nbd, right? Wrong. When I was introduced to the esthetician, my gut instinct said "run!!!". She had HORRIBLE eyebrows. But I didn't run, because I'm an idiot, and figured that maybe her brows were so jacked because it's harder to do your own than another person's or something. She asked what I wanted done, and I told her to just clean them up around the edges and trim a little where needed. She then became completely silent, as though she was concentrating hard, which made me feel more uneasy. As I felt tiny bits of wax being applied here and there, and felt hairs being plucked from spots I'd never felt hairs be plucked from before, my feeling of unease began to grow stronger. I began to suspect, in horror, that this person had no idea what the eff they are doing. When she held up the mirror to my face, my suspicions were confirmed: the ends of my eyebrows were totally gone, there were patches of hair missing from each brow, and they were two completely different shapes. One of them looked like a deformed sperm. My full, beautiful brows had been reduced to what I refer to as "meth brows." I started to cry. She asked what was wrong, and I said, "um, my brows are gone...they're like, gone. They are supposed to extend to here, and you took the ends completely off." She tried to say that those hairs weren't actually part of my eyebrows, but were just "stray hairs." I was then whisked up front to speak with the manager, as I tried to pull myself together and not make a huge scene. The manager was very nice, and said of course I would not be charged for the visit. She offered to have another esthetician show me how to fill my brows in with pencil, but I declined. I KNOW how to fill them in, but drawing them on, where there is no hair at all? Like a chola? That is NOT THE LOOK. Now whenever I look in the mirror, I just feel pissed. I wonder if the ends of my brows, and the bare patches throughout, will ever grow back. Waxing damages the hair follicle, so there's definitely the possibility that they won't. And that makes me sad all day.

This happened in Eagan station on Saturday 28,2026. I am really disappointed at front desk…read moremanagement. I have been going for almost 7-8 years. Never happened like this before Extremely unprofessional experience. I arrived on time for my appointment and was left waiting for over 30 minutes with no communication. When I asked, I was told I could reschedule--as if my time didn't matter. The reason given was that a previous bridal appointment ran late. That is not the customer's responsibility. If schedules run behind, communicate and manage it properly. I had planned my day around this appointment, and this level of disregard is unacceptable. This reflects poor management and lack of respect for customers' time. Big salon chains may not care about individual experiences, but this should not be normalized.

My daughter was scheduled for haircut and style on the day of prom. The stylist told her she did…read morenot have time to curl her hair. What a complete waste of time and money! Management is a total joke, and resolved nothing. The only thing they could say was your daughter seemed happy when she left. HELLO it is a 17 year old girl what was she suppose to do, your stylist just told her she didn't have time for her on prom day. This place is an absolute disaster good riddance!!

I am sad to write this review but figured it's good information to share with others…read more I read a lot of reviews and I made an appointment with "stylist A", about a month in advance. The day of the appointment I got a call from someone else (stylist B) saying that she was running 20 min behind and asked if I could come 20 min later than scheduled, I said sure and that's what I did. I get there and stylist B greets me, this is when I realized she isn't the person I booked with, based on the picture. She said "your haircut is now with Stylist C and pointed to another woman standing by the desk. I had no choice in the matter and was already very annoyed but the switch ups but didn't feel like I could say no, plus I needed a haircut. Let's just say I was less than thrilled with stylist C and the haircut I ended up with. Also very unhappy with how unprofessional stylist B was, she never mentioned she is taking over my appointment, and she called to change the appointment time and was still unavailable. I also want to mention that I emailed the salon sharing my disappointment and have not heard back at all.. no apology, explanation or anything. So if you have a preference for a stylist make sure they don't change things up on you! Very disappointing customer service.

0/0***Edited Response to Unprofessional Owner:*** I am devastated by how badly my hair has been…read morebutchered, and the owner's shocking response only adds to my frustration. Such an unprofessional, non-factual, and condescending reply reinforces my decision not to return and should serve as a major red flag for anyone considering this establishment. It's particularly troubling that neither the owner nor anyone in authority has had the decency to address my negative experience directly. The baseless attacks on my character are unacceptable, and it's disheartening to see lies and opinions spread publicly without any attempt to understand my side of the story. I want to share my incredibly distressing experience at Lua Nova Salon. I walked in excited for a new hairstyle, having shown the stylist a picture of what I wanted--a long bob (LOB) with layers. However, from the very first cut, I sensed something was off. The stylist next to mine reacted with wide eyes, looking back and forth between my hair and the floor, which immediately raised my concerns. Unfortunately, my fears were confirmed as the stylist butchered my hair. Instead of the layers I requested, I left with a blunt cut short bob that was nothing like what I had envisioned. To make matters worse, I was asked to leave while still in shock and tears. My distress made the stylist uncomfortable--yes, MY tears over my butchered hair were making HER uncomfortable. I was asked to leave looking like this, which made the situation all the more horrifying. I can't believe I walked into a place where, within 15 minutes, all my hair was chopped off, and I was treated as if I were the issue. I felt dismissed and invalidated during a moment that was deeply personal to me. I cannot express how heartbroken I am over this experience. If I could give negative stars, I absolutely would. I strongly advise against sitting in Emma Carlson's chair, as my experience with her was nothing short of horrendous. Please be cautious if you decide to visit this salon. What was meant to be a fresh cut to help me take a step forward in overcoming my deep depression has only made things 20 times worse. I hope others have a better experience, but I certainly will not be returning. I will be surprised and blessed if I make it out of this one. This has truly been an absolute nightmare and one of the worst days of my life. The first picture is my hair before I walked in; the second is the picture I showed the stylist for reference. This is what I was kicked out looking like. I'm still crying over this at 9 PM and can't believe this happened. I balled up what hair is left and put it underneath a barbell cap, topped with a hooded sweatshirt. I can't even look in the mirror. My head is throbbing from how much crying I've done. Date of Appt: 7.8.25 Time of Appt: 3:30 Stylist: Emma (Em) Carlson