We purchased a vehicle and needed another key fob. They went above and beyond to get the new fob…read moreset up and working correctly. We are so appreciative they offer this service at their shop.

The people working in the parts building were the rudest, nastiest people I have ever met. We were…read more1st time customer's and they treated us like absolute garbage. We will NEVER go there again and I would HIGHLY recommend you don't either. How a buisness can treat their customer's so terribly and still be in business is absolutely beyond my comprehension.

They did a great job ,a good price , were quick and speedy friendly and polite ,will return if i…read moreneed any more work, Larry

We purchased a 2024 Volvo XC60 Recharge Ultimate for Overseas Delivery with the excellent…read moreassistance of Brian Cox! From our first visit of inquiry re Overseas Delivery, to the Order process, final payment and receiving our Volvo XC60 after its delivery to McLaughlin, Brian was excellent, and I'd give him a 10 if that was an option. While we received initial instructions while at World of Volvo in Goteborg/Gothenburg, it was when we received our Volvo at McLaughlin that Brian's understanding of the XC60 Recharge and ALL of the tech possibilities was so very much appreciated! If you're looking to purchase a Volvo from McLaughlin, and this was our 5th Volvo purchase, seek out Brian Cox! His presentation was the best we've had! PAX! Gary LaCroix

I recently found a beautiful ctsv Cadillac here. I live in southern Indiana, so I had to fly up…read moreand get it. On the test drive I noticed a knocking sound from one of the tires. The salesman, kris, informed me it had new brakes, and that was probably the source of the knocking. He assured me it passed the shops checklist to sell, and that it had new brakes and tires. He tried to sell me on the fact it was a brake getting "broken in" I explained to him that I had a 6 hour drive home and that I would have it checked out when I arrived home, when it was checked I found that it was a couple hundred dollars worth of repair. Not a huge expense, but aggravating that it was an issue that passed their inspection and now the salesman/dealership won't claim the issue was there when he sold me the car. I expect a Cadillac dealer to be held to a higher standard... If they respond to this review, and the situation changes, I will let you all know.

I called and they got me in right away for a remote start in our new work van! We couldn't be…read morehappier!

Needed to update to a hands free system and was told to go see Precision Concepts...Totally…read moreAwesome! They updated my old receiver and ceramic tinted my windows and even put a protective wrap on my headlights. Scott and his very high quality technicians took care of everything. I like the quality of service so much that I have a nephew coming in from California to have them Install a receiver and tint his windows...My whole family are car enthusiasts and believe in Precision Concepts. You gotta go there you won't be disappointed!

High quality of work, fair prices, friendly helpful people. Very accommodatable when you have a…read moreproblem. That is a very wonderful thing considering society as it is especially since Covid

These guys absolutely rock. Great work and service, reasonable prices. Never ever any hard sell of…read moreanything. Highly recommend

Steve in service went above and beyond expectations. He took the time to do extra work required to…read moreget us taken care of.

This dealership absolutely sucks! No matter how hard the employees try, no matter how awesome they…read moretry with customer service, and they do. It's the POS general manager, Craig! Talking to him shows he absolutely doesn't care about customer service. I did not mind McGrath's, Harley Davison. The core of the problem is the parts department. It is a total crap show. If you bring up the problem to the general manager, he will tell you to have a nice day!

I cannot thank then enough for the excellent service I've received. My Mercedes has recently needed…read morebrakes a battery and maintenance. They did an excellent job letting me know upfront what I was looking at and taking care of it that very day. Thank you Jason and the rest of the guys.

RIP OFF ALERT!! north Brady imp is WORST place you could…read moreever bring your car!! Absolutely a cluster of incompetent buffoons that run up the prices without fixing a damn thing!! Their customer service is awful and they don't stand by their work! I could write a book on my bad experiences with these phonies but I'm still ill from how they suckered me out of 2100 bucks and 4 tow truc tows and run around lies, etc, etc. Tell one, Tell All: Stay FAR AWAY from North Brady IMPORTS!!

We needed to repair our car after it broke down on our way to Chicago, and we received the best…read moreservice we could have asked for. Chris his wife and their people are simply wonderful. They helped us so much, and we are very grateful for everything they did for us!