I can't say enough about how much I loved the service that Levi and his team provided for us. We purchased a home recently and wanted to renovate the guest bathroom. While doing some work on the lighting, I dropped some tools and cracked the frosted glass countertop on the vanity. I was super worried since that vanity was installed by the previous owner, and I had no idea where it was from or how we would fix the top without having to buy an entire new vanity. After some investigating, we figured out that it was a vanity from The Tub Connection. I decided to take a chance and email them to see if they'd be willing to let me purchase just the countertop alone that normally came with this vanity. I explained how I broke the old one and how I wasn't the original purchaser of their product and don't have a warranty on it. Levi was more than happy to help me out. He asked me to describe the type of vanity I had, and was able to figure out which model it was and let me place an order for the just the countertop part number instead of having to get a whole new vanity. I've never heard of a company doing this, and I'm beyond grateful to him and the team at The Tub Connection for getting the part order placed and shipped out to us in a matter of days! (From MO all the way down to FL no less) The new top is now installed, and our renovation is complete. (We ordered a white top to replace the frosted green one) The new bathroom looks amazing with the white countertop now, and it couldn't have been done without Levi's help. We want to renovate our master bathroom next, and we are excited to use more of The Tub Connection's products for that too. (Attached are photos of the old bathroom and then the updated photos, post-renovation) read more

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What an amazing company! We are building a house and just happened to come across The Tub Connection. From the very beginning just asking questions, Levi was incredibly friendly, responsive and knowledgeable. One of the easiest ordering experiences ever! Also the prices cannot be beat for a cast iron tub! We had a slight shipping issue and the problem was rectified immediately. Look no further for any of your bathroom needs and expect to receive the absolute best product and customer service! Thanks again Levi! read more

BEWARE... BAIT AND SWITCH COMPANY... TELL YOU ONE THING ON THE PHONE ANOTHER IN THEIR ACTIONS... bought a tub for $1071 after receiving tub was to narrow due to inaccurate measurement at bottom of tub... company agreed to pickup and refund due to us buy a bigger $1200 tub... they didn't return calls and when i noticed they took out about $300 and charged me for return shipping i called and brought to their attention... they agreed to fix immediately and would call if any issues... received no call and no refund... disputed charge and now the same folks who didn't have time to call me are spending a ton of time fighting the dispute.... STAY AWAY... GO TO HOME DEPOT OR LOWES TO PREVENT THE DECEPTION AND HEADACHES... read more

What a great experience. After several failed attempts at receiving an undamaged tub from another vendor, a good friend told me about this company. So, I picked up my phone and called them. After a very informative and professional discussion, I ordered a cast iron claw foot tub with a custom paint finish. The Sherwin Willaims color palette made the order simple to complete. During the fabrication process, the Tub Connection team kept me informed of the progress, completion, and ship date. The tub was shipped in a crate, well protected, and is a beautiful addition to our master suite remodeling project. Work with the Tub Connection Team. You will not be disappointed. read more

We are extremely happy with our purchase from The Tub Connection. Solid wood vanity - no particle board, mdf or fillers. Quality made cabinet!! Products on website are as described - no hidden surprise. Customer care is fantastic. Levi Allemang answered all questions prior to and after our purchase. He's professional, courteous and knowledgeable. We are so pleased with the entire experience with The Tub Connection, that after our master bath remodel is finished, we will be ordering for our guest bathroom. read more

There is an old saying that you don't have to brag on yourself for someone else will do it for you. Such is the case with The Tub Connection. My wife and I recently purchased a slipper claw foot cast iron tub. Upon arrival we inspected it as the instructions read. We found no apparent flaws and or concerns with the tub and it's craftsmanship.We proceeded to install it in our newly renovated master bath. My wife was so very pleased with our selection and purchase to complete the bathroom renovation. Some time went by and she noticed a chip on the edge thinking that maybe I had dropped something against it. Days later she called my attetion to sizable piece that had randomly fell off in the same area as the initial chip. This was cause for alarm for we did not know what the culpit was. This was so very disappinting to us both. I called the Tub Connection and spoke with Levi providing him the details of our dismay. Levi was very attentive and professional, he responded without hesitation. Levi immedieatly shipped another tub to our home. We swapped them out and my wife and I are once aagin enjoying the master bath. The stellar servce that the Tub Connection offered is almost unheard of. In my opinion, they set the bar. My wife and I highly recommed the Tub Connection. read more

I purchased two bathroom vanities from these fine people. Every question gets answered by someone who knows what they are talking about. I saved at least $3000 and got real hardwood vanities. I could tell lowes was selling me lower grade - so I went out on a limb and bought from Tub Connection. Absolutely great choice. My vanities were from China and the faucets were from Taiwan .... I was not afraid of the country of origin, just wanted good product. IT IS! read more

Real people answer the phone. Wow. I called on 2 occasions to ask questions during a purchase and both times they were very polite and helpful. The vanity I purchased is high quality, no damage and delivered to my door. Absolutely great choice. I will do business with them again. read more

I should have listened to the bad reviews I have read about this business online! I have ordered a bathroom vanity from this company with FREE shipping, which they were suppose to deliver within 3-5 business days. They have, however refused the delivery, unless I have paid $150 to their delivery service. Since I have purchased the vanity with FREE shipping, I told them, that I will not pay $150 or any amount. Then they have tried to extort $75 from me. I have never received their product, yet they have still charged me $800 for the vanity. After disputing the charge with my credit company, The Tub Connection, who operates through Cambridge Plumbing, have told my credit card company that I have REFUSED the delivery, that is why they are charging me. I will keep disputing the charge, since I got NOTHING for $800! This company is very dishonest, their customer service is non-existent, no wonder that they have to hide behind so many different businesses. Will NOT purchase anything from them ever again, I am sticking with AMAZON.com. What a huge difference! read more