Service - outstanding Product quality - excellent…read more Installation - great Highly recommend

Carpet and padding quality is excellent…read more Carpet and padding removal and installation was amazing. Carlos did an excellent job -- paying attention to every detail. New carpet and padding cut, trimmed, and placed to perfection. Super clean up during and after removal and installation. Price was competitive with other companies. Excellent value especially the removal and installation.

The owner and his helper arrived on time, each time they installed carpet for me (2/19/16 the…read morelatest time). They installed the padding and carpet VERY professionally. They cleaned up behind themselves (a rarity for contractors) and charged a very fair price. I highly recommend this company!!

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The…read moreinstallation team took their time and did a great job.

We had Terry remodel our 1940s bathroom - electrical, plumbing, tile, tub, painting, toilet, sink,…read morelighting, cabinet, exhaust fan, grab bars, counter, plaster repair - the works! It's now been about 4 months since he finished the work and each day I look at our new bathroom and think "wow!' He did a great job! He was patient and always responsive to any questions or issues, and cleaned up each day. Great workmanship too. He started out by measuring and answering any questions we had, offering ideas here and there but letting us make our own decisions. Unlike some other contractors, he did not give fancy 3D architectural renderings, nor did he accompany us to each supplier to pick out products. Here's what his process was, which was perfect for us. We received a proposal contract which listed each item or task, along with a cost allowance for each item. If we chose something more expensive than its allowance, the final price would reflect the increase. If what we chose cost less than the allowance, the final cost would go down by that much. So we had a bottom line price from the start and would have the final decision on expenses. He then also gave us a list of his suggested suppliers from which to pick out all of the products. We worked with those suppliers to make selections at their respective showrooms (they work with TLC regularly), and they forwarded our selections to Terry. A few selections we made were from suppliers not on his list, which was fine, but the places he suggested were where most of the items came from. When all selections were made, he provided us with a revised proposal contract reflecting our selections and revised costs. Then he - not us - did the ordering from each vendor to insure that all of the parts and pieces fit together and would work, plus that way his contractor discount was applied. His final contract to us was transparent and showed all prices. No additional markups, no change order fees, no nonsense. If someone wants computer-generated architectural renderings, having him present at each supplier meeting, one central showroom where every needed product and samples are all in one place, then this type of contractor isn't likely for you. If however, you want a remodeling contractor that not only provides the quote but also does the actual work himself, with reliable suppliers that work with him, with a fair price and a minimal amount of stress (if that's possible lol), then TLC's a good choice. Would we recommend TLC Contracting? If you haven't it already guessed: the answer is absolutely!

Nate is always super communicative, shows upwith lots of integrity, and very helpful!!read more

Do not ever have these folks touch up painted cabinets. They do not know how to do it well, and…read morethey will charge you an insane amount. Almost $4,000 for one day of work, and I now have to pay someone else to repaint everything. Value and quality are terrible. Response time is great - until you have issues to report.

Kitchen Tune-Up MKE North Shore was great to work with. Tom was very responsive, professional and…read morepersonable. I called three other companies about my job and did not receive a call back from ANY of them. Tom called within an hour. The project was completed on time, and within budget. The end result is perfect and was exactly what I wanted. Highly recommend!

We just finished a flooring project in our home, and I can't say enough good things about this…read morecompany. The whole process was simple and stress-free. Our consultant (Tom R.) came out to our home to measure and talk through our options -- no pressure, no upselling. After that, I went to the showroom where I could take my time looking at samples until I found the right one. Once I made my selection, installation was scheduled and finished within a few weeks. The team stayed in constant communication, and the results are beautiful! What really stood out: 100% communication 100% quality workmanship Completion right on time If you're in or around Waukesha and need new floors, this is definitely the company to trust.

In my opinion, if there is one factor any successful company needs, it is reliable and…read moreknowledgeable customer support. My New Floors Inc. really hits a home run in this department with Max Shaw. Max provided clear concise answers to all of our questions regarding the best flooring to select for our home's main level (a gorgeous Godfrey Hirst Pure New Zealand Wool Carpet) and he made cost effective recommendations for attractive, affordable, yet durable flooring options to use in our rental properties. Our experience with Max was so different than past experiences with "big box" flooring installers. The big box in-store help doesn't exactly inspire confidence in the product knowledge area and their installation "experts" were actually low-paid, unprofessional subcontractors. This certainly isn't the case with My New Floors Inc. Our experience from showroom to install was impressive!

After much research and checking with several companies and their previous customers regarding…read morekitchen cabinet refacing, new cabinet/sink hardware, as well as new countertops, we found and chose the "Best In Class" kitchen and bathroom remodeling company in the entire MKE and surrounding areas with Savers Kitchen and Bath in Wauwatosa. Kevin (Design Consultant) was very attentive and listened carefully to our needs, providing different options for our review and discussion. His priority was to deliver what we wanted in our kitchen update. He guided us through the entire selection process and always gave us his input when we asked and made adjustments along the journey based on our feedback. He took the time to provide us numerous estimated costs for different options and actually in the end, they were under budget. Kevin and his installation team (headed by David) was very professional and detail oriented and it showed in the quality of their work. We were impressed with their exceptional craftsmanship with cabinet door, sink, hardware and painting installation. In addition, they left our home spotless after every visit from the first day through the last day of the project installation. In fact, there was a minor flaw in one of the cabinet doors and they installed it, but informed us immediately they ordered a new door to be re-installed upon arrival to their showroom. Their customer service was wonderful. Kevin and David stayed on their timeline through the entire journey, beginning to end. We also like to give a big shout out to Heidi for exceptional customer service throughout. She was responsible for keeping the communication back and forth with us and her team. She was always upbeat, kind and helpful providing answers back to us within the same day. Kevin was upfront and honest about what Savers could deliver and they did not disappoint. Do not look any further if you are looking for professionalism and great quality of work at a great/fair price. Make your way to Savers Kitchen and Bath as quickly as possible, you will be so happy you did!! Frank Olivo / Steve Folstein

I loved working with the team at Savers Kitchen and Bath. Everyone is friendly and so helpful…read more From selecting counters for my remodel projects to orchestrating an efficient installation, the team made me feel like I was their only customer. The installers were precise and left everything spotless. Everything was perfectly done in a timely manner. I am so pleased with the beautiful results.

North Shore Kitchen & Bath completed my kitchen project recently. It was not a complete kitchen…read moreremodel - I had my walls/cabinets painted, replaced the countertop/sink, and added a backsplash. I am mostly happy with the overall result of the project, and the cost was more affordable than other businesses with whom I discussed the project. However, I will say the process to get to the final result could have been much smoother. NSKB's communication was lacking. From the beginning of the process when I was working with the designer to pick out finishes, I would have to reach out myself whenever I wanted an update because I would go weeks (sometimes over a month) without getting any information. When I did reach out, I usually had to follow up multiple times before I finally got an email back. I was told a start date for my project, and then when I reached out with a question later the designer mentioned a different date. The change had not been run by me or communicated to me. Had I not reached out myself, I wouldn't have known until they showed up that morning to start. The painters had to come back multiple times for touch ups after finishing the initial job. They got paint on my under-cabinet lighting and hardware because they didn't tape around or remove them; they just painted around things. Paint was spilled on my floors and the NSKB team was able to clean it up a majority of the way, but there is a permanent spot that is darker than the rest of my floor. The team also lost two pieces from hinges and were not able to hang the last cabinet door. It took NSKB almost 2 months to come back and find a solution after I followed up with them multiple times. Overall, the project that was supposed to be completed in early December ended up taking until the end of January.

Can't say enough good things about North Shore Kitchen and Bath! They did a total remodel of our…read morekitchen and bathroom. They had great design ideas for both rooms. The entire work crew were hard workers; always on time, honest, polite, and professional. They went above and beyond!