My family and I have recently moved to MD and our car needed to pass inspection. We needed to…read morelocate a rare, out-of-production control module, or our car would fail MD inspection, though it is mechanically sound. Johnathan at 7 Auto went out of his way to locate the part, confirm that it would work in our vehicle and see that it was installed for us. His kind attention and courteous patience has been very much appreciated. We will definitely continue to trust our vehicle only to 7 auto!

Friendly and helpful, people who are willing to work with you and take care of your car issuesread more

Great guys; great service on the whole. I had a noise coming from the area near the serpentine belt…read moreon my 19-year old car. One of their mechanics was kind enough to just take a listen and see what he could make of it, free-of-charge. When I brought it back for a more thorough diagnosis, they identified the problem (timing belt rubbing slightly on something due to tolerances that are too tight; addressed in a manufacturer's technical service bulletin from 15 years ago). It would have been a big job and a bundle of money to fully resolve the issue. Ultimately they (Brent) advised me to just let it go and keep an eye on it because it's not a "catastrophic" issue. Honest and much appreciated advice. That said, I also had another less satisfactory experience before this. Had a slow leak in a tire, so brought it in for inspection. They had a young (teen-aged) and probably less experienced mechanic patch the tire for me. He kept looking to the older mechanics for guidance, which didn't instill a lot of confidence. Sure enough, the patch ended up failing while I was on the highway. In the end, I had to replace the tire. Upon inspecting the old tire, the folks at the tire shop told me that the puncture wasn't close enough to the middle of the contact patch, but rather on the outer part of the tread, too close to the sidewall to be safe, which meant that it should've been immediately replaced, rather than patched. So, just make sure that Brent and/or one of their more senior, certified mechanics is taking care of things and you should be good!

We've had a good amount of service done on our cars through out the 2 years and we've also had out…read moreVA inspections done. Pretty happy. Honest work and prices. Way cheaper than the dealer and they've actually helped me figure out what I need done.

Brought my daughter vehicle for repairs, safety inspection and oil change. Customer service was…read moreoutstanding. The service experience was valued. Best regards, Thomas L

I needed my AC checked. I'd called 4-5 different shops just to get a quote to check they…read moreAC.none...woyld give me a quote except for Kevin @ Advanced Automotive. I scheduled an appointment, dropped the car off and took a stroll. Kevin called within 2-gours and said the system had too much freon, so they checked the system and put in the right amount. The price was less than $10 over the quote. Great and honest service and my air is COLD!

Fantastic work, amazing customer service, trustworthy, fair prices…read more My late model Volvo started to die on I-95 at 7:30 this morning. Overheating, weird noises, it was bad. I pulled off the highway and into an Exxon, and the young lady there told me that Frank's was awesome and I should give them a call. I considered going to the nearest Volvo dealer (on the theory of "better the devil you know than the devil you don't"), but the young lady at the Exxon spoke so highly of Frank's I figured I'd give him a call and decide after talking to him. He picked right up (at 7:30 am), did a quick over-the-phone diagnosis that sounded pretty good to me, and told me he could have me towed in, but also gave me the option of just sort of coasting the few miles to his place (it was all downhill as he explained). I took that option, figuring I could save the towing charge... I thought that was pretty cool of him to give me the option rather than just increasing his fee with a tow. As soon as I limped into Frank's place, Frank and Chris popped the hood and immediately started working to figure out what was wrong. It was as if I'd pulled into an old friend's garage; they were explaining everything to me, showing me how you could tell that this or that wasn't working right, to make sure I understood why the symptoms were occurring and what needed to happen to fix it. Chris took the lead in taking apart what needed to be taken apart, and while he did this he not only didn't mind me looking over his shoulder, he continued to explain what he was doing as if he was teaching me how to be a mechanic. Chris is amazing, I think I could take anything mechanical in there and he could tear it down and figure it out. Best experience I've ever had getting my car fixed. They also gave me a few options along the way, e.g.: "if you do x, we can get you out of here really quickly, but you'll have to bring it in somewhere within the next few months. But if it was my car I'd do y because then you know you are going to be in good shape and not have to worry about it." And they made sure I was informed enough to be able to make those decisions, so I was always confident that we were doing the right thing with regard to my time and my money. Took about 30 minutes to get the part delivered that we needed, and during that time I had a chance to chat with Frank. He told me all about his family's roots in the business, how they used to be pretty big into racing, and how he grew up working in his family's service shop (which at one time was the only shop in the county that was permitted to work on police cars). All of the guys that work at Frank's seem to be either family (e.g.: Chris is Frank's nephew), or close enough that they are basically family. The philosophy of this place is one that seems to be missing from a lot of businesses these days: that you take care of people, you help people, and if you do that everything else will generally work itself out. When the part showed up and Chris was putting things back together (with Frank dropping in from time-to-time to make sure things were going well), I could tell that Chris was more invested in getting this car fixed than I was. He takes an enormous amount of pride in his work, it was fun to watch. I thought I was going to be stuck all day (if not more), and I thought I would end up getting charged an arm and a leg. Frank charged me for the parts, and embarrassingly few labor hours relative to the time he and Chris spent. "Fair" is an understatement, I feel like I got "friends and family" pricing. And they got me out of there quickly, and of course the car runs like a top now. Sorry for the long review, but it really was a fantastic experience. I will be making the trip from Richmond to Frank's for everything my cars need in the future, and believe it or not I actually look forward to going back.

This business took TOTAL advantage of us in a dire need of needing help! Our transmission on our…read moretruck went out and we were stuck in the area (visiting from Arizonia) for over a month. Lack of communication was EXTREMELY poor and they charged us over $2,000 to install a transmission. They knew we were desperate and needed to leave the area. The lady working in the office left us hanging and then when we did get a hold of her she acted like she cared .... Ha!!! They ripped us off by overcharging us and did a piss poor job of mounting the hardware and wires (which we didn't find out until months later FRANKS TRUCK & AUTOMOTIVE REPAIR IS A RIPOFF!!!! And should be ashamed of themselves for taking advantage of someone in desperate need. Don't waste your money on this business as they are NOT honest nor trustworthy.

Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

Great job done by Eurasian. Very professional guys. Prompt communication and reasonable cost. Free…read moreShuttle service is great. I strongly recommend Eurasian.

The cost of diagnosing the problem is calculated separately, and if you want to repair your car on…read morethe spot, the cost of diagnosing the problem is not deducted from the service fee, which is not fair. You have to deduct the cost of the problem from the repair

Courteous, timely service for my oil change. A definite value. Recommend for everyone looking for…read morequality automotive work.

Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!