Very unprofessional business!! Wouldn't return if it was the last smoke shop in South Florida. I've had two terrible run ins with this smoke shop and regret giving them the benefit of the doubt.. The first incident, I went in to visit my friend who worked there - he wasn't working and the man behind the counter had his head down looking at his phone so I left especially since I wasn't acknowledged. Next thing I know, the man chased after me around the corner and yelled through a crowd of people "Was everything okay?! Did we not have something?!". I felt harassed and racial profiled frankly... it felt like he was insinuating that I'd stolen something.. TWO years later, I decided to go back - big mistake! First of all, the cashier advertised "buy one, get two free" while it was actually the other way around so that's a slight yet significant difference... The real issue was regarding the ID machine. One of the men behind the counter looks at my ID and said "mmm it looks kind of weird" despite it being a real Florida ID.. He tries scanning it and it doesn't work but I let them know it has issues scanning at the airport sometimes but I can verify another way.. Then another worker comes over, admits to never actually using the scanner and the first guy says "well look. Something looks off about this ID".. So they fiddle with the machine for a 5 more minutes then I just tell them to give my ID back so I can go somewhere else. As I was walking out of the door, I heard "Aw yeah it was fake." Honestly I just laughed it off and took my business elsewhere... Looking youthful isn't a crime USmoke! read more

The U Smoke Shop - A terrible smoke shop - Tobacco Shops Near Me - South Miami, Florida

Yesterday I purchased a bag of Delta Man Group gummies. When I opened the bag they were all literally melted into a ball. I called when I got home and they said to bring it back the next day, and when I came back they refused to help me and actually told me to leave the store. My credit card has been alerted & and will refute the charges. Not only would I never go back there again I suggest you think twice before you do because eating something that is so badly damaged by heat especially this particular product can be very harmful to your health. read more

The U Smoke Shop - Melted Gummies - Tobacco Shops Near Me - South Miami, Florida

I don't live as close to this shop anymore but alwaysssss make the effort to come here because this shop always has what I need! Also there piece selection is pretty unique so it's great for gifts. The staff is always helpful and has even gone out of their way to order better nicotine products for me. The best! read more

The nicest employees, they'll always find some way to help you out and make sure you get the best bang for you buck. I'm a respect customer and I highly recommend! read more

So grateful for all the help the staff was able to give me. Been going here for years and it never disappoints!

Jme Viggy 4 reviews · 1 photo 22 hours ago I wouldn't recommend this place at all... overpriced and will sell you a product with missing items from the package. I went in to exchange it at least and was told no returns and would only give me 30 percent off the next item I bought. Terrible shop read more

This smoke shop has a wide variety of products which is great :) the glass pieces were beautiful and in some cases weird as hell which I love. Connor was great and I want to be his friend so if he comes to Tampa we can go diving and talk more about looking white and secretly hispanic. Connor if you see this our instas are @zoe_arianna and @gr8_grantino lol read more

I bought a fume here that was clearly defective. I showed the woman who sold it to me and she said there's nothing she could do. Literally any smoke shop I've ever been to has you check the vape before you leave the shop to ensure quality customer satisfaction. I wouldn't recommend this shop to anyone. Poor customer service. Literally any other shop has better service. read more

HORRIBLE PLACE DONT COME HERE Owner is super rude and prices are ridiculous. Highly do not recommend. read more

Got denied as a 21 year old because their ID scanner (which looked very old/unreliable) couldnt read my data. Called the cops to confirm that I am 21 and right before the cop came, the curly hair dude locked up the shop and ran off. The cop told me he just denied me off my "appearance" which is absolutely ridiculous. They have seen my ID multiple times and I have bought from them multiple times. Dont recommend coming here at all not worth it. read more

Ripoff! They charge double from what every other store charges. There's dozens of headshops in Miami. No need to go to this place.

This place used to be great, which is unfortunately reflected in the past reviews of the U. Ever since the new owners, most of the staff has left and the new staff is not so knowledgeable. The new owner is not negotiable at all in his pricing whereas the former owner was very generous in discounts. They have increased pricing and have stopped stocking on higher quality items in exchange for lower quality and import items. There are several better smokeshops nearby. read more

The worst experience possible, went in yesterday to buy a battery for my vape. Went home battery not charger worked at all. I went to take it back today and they told me they can't do any exchanges or returns. Worst policy and worst smoke shop I've ever dealt with in my life. The children they have working there are complete degenerate people. How can you run a business with zero return policy and sell products that do no work. DO NOT GO RO U SLOKE SHOP read more

First off, this is probably one of the nicest smoke shops I've been to in Miami. When I say nice, I mean pretty. Haha. And BIG. upon entering, their 50% off clothing rack immediately caught my attention. Clothes for sale?! Say whaaaa. Checked it out and found PLENTY of cute Grateful Dead shirts, a few trippy shirts, and a few vneck weed strain shirts that had a photo of a nug on them and said "pink indica" or whatever the nug was suppose to be. It was cute as heck. Since it was 50% off, shirts ended up being $15ish. Not a bad deal! As for their glass pipes, which is why I came in the first place, they're very creative! I was particularly looking for a 2-3inch pipe, which they didn't have too much of so that disappointed me cause my purse is small D: but I did find a cute 2 inch pipe that had an Aqua team hunger force charm on it! That thing was so cute!! I almost bought it except it was 30 dollars! 30 dollars for a two inch glass pipe just because it has a charm? No thank you.... I can find cheaper on etsy. But if I did make a lot of money, I'd totally buy it haha. The back of the store was FILLED with bongs, mostly simple clear ones. Behind the counter were a lot more creative bongs. This place is pricey but I'd definitely recommend people to check it out :) you'll never know what you can find. I'm certainly coming back as well for a gnarly shirt! read more

Good local head shop with all the smoking and vaping accessories you will need. They also have an assortment of rolling papers and glass bongs and bingers. Staff was friendly and professional. read more

Great location, awesome variety, friendly staff and free stickers, I love free stickers!

Great smoke shop. Been coming here for years. Great staff. Very friendly and knowledgeable.

Exceptional selection of glass art... Great prices and even better customer service!!! read more

I just got of the phone with the attendant of the U smoke Shop in front of FIU. I called him to ask if the person in charge was available cause I had a grievience with an employee. This person got really agitated on the phone and told me that as long as I did not buy anything from their store that there was no reason which I should have a grievance with them. I tried to explain that I had a grievance and that it was not concerning a purchase but a communication I had with an employee. There was nothing I could do to calm this person down. He became really annoyed and beligerent on the phone with me , threatened to hang up on me, and finally did. He told me that the owner does not live in Miami and refused to give me any form of contact. This took place at 12:30 Saturday Jan 5, 2019. From this experience I don't think that this person is good to have in a store which works with the public. read more

So disappointed with my purchase. I went in and purchased a hookah pen. It was giving me trouble as of day 2. I went back in for help and they got it open because the pen would not untwist. With 3 days the pen did the same thing. Asked for help and the rep broke the pen while trying to take it apart. They would not replace nor refund me my money. The product was crap and the service was mediocre. I wasted my time and money. Spare yourself and go elsewhere. read more

Cool little smoke shop in South Miami. Lots of cool glass and papers. Also has a bunch of tees and glass bottled sodas. Worth a look but most pieces start at $25 read more

Are you guys gonna have a sale bc pipes are getting ban?

The guy who attended me was super friendly and inviting. Sometimes smoke shops feel like you are walking into a clique of hipsters but this one felt like a classy place. I will come back here when I need something else. Thanks. read more

This is the only place I shop for anything non-hookah, haha. The staff is extremely knowledgeable, friendly, and can help you find exactly what you're looking for. I've bought all my waterpipes from here and two regular pipes. This place is great if you're looking for a creative heady or name brand piece. I've dropped/ knocked over my mmtech so many times over the past 2-3 years and it hasn't broken except for the slides, converters, and detachable mouthpiece which are easily replaceable. The U sells quality pieces at competitive prices. I bought a domeless nail here for the price of a regular nail at other shops. They also have a connection with local glass blowers who fixed my friends piece a while back and they did a great job on the repair although it wasn't cheap. I do love the layout of the shop too, it's not dingy like a lot of shops are. Best shop I've been to thus far. read more

The U Smoke Shop - Tobacco Shops Near Me - South Miami, Florida

My new local head shop since the laughing buddah in bird moved, and I have to say I'm in love with this place. Prices are pretty average compared to other smoke shops. read more

WOW! Really beautiful glass. Huge selection at all price ranges. Great customer service; super helpful even if you just stop in to buy screens or make small purchase. Some pieces may be pricey but hey, you pay for what you get (personally when spending tons of cash on glass I PERSONALLY [opinions people] like to inspect and see what I'm paying for in person). read more

Terrible! Don't go there under any circumstances. I was trying to sample an E-cig juice to buy, but they didn't allow it. So I just bought the juice from them which had a very nasty taste and was spoiled without a doubt. I took the merchandise back and they wouldn't take it back, exchange, or refund my money. They will also try to RIP YOU OFF: Everything else in the store you can get on ebay for 1/4 their price. read more

Been going to these type of establishments for 11 years & this was the worst experience at a tobacco shop I've ever had. I went in looking for a particular ELECTRONIC CIGARETTE product. Asked for it by name & model. The owner or Manager (believe he was both) showed me the product then totally bashed it & started showing me another similar product. Different brand but same price. Then he starts selling me. Telling me how he owns the same one, that it's the best one, it has a great track record, & that he's never had a complaint. I get home, charge it, & it doesn't work. Of course. The battery is faulty. I call the store, speak to the owner & he tells me there's nothing he can do. The best he can do is give me an invoice & send me in the right direction. Then I went online & checked the reviews for the same product & they were HORRIBLE! & WHAT HAPPENED TO MINE IS THE MOST COMMON PROBLEM THEY HAVE! Coincidentally my friend was there when I was on the phone with the shop owner. I told him my story & he wasn't surprised at all! Apparently he went to the same store, looking for the same thing I was & the same person tried to sell him THE EXACT SAME PRODUCT! Fortunately he wasn't as gullible as I was & ended up buying the exact one he went for. Hasn't had a single problem. SO BASICALLY HE SOLD ME EXACTLY WHAT HE WANTED TO SELL ME IN ORDER TO GET RID OF A BAD PRODUCT! I'VE NEVER DEALT WITH SUCH A SWINDLER IN MY LIFE! THAT'S NOT HOW YOU TREAT YOUR CUSTOMERS! I PLAN ON TELLING EVERYONE I KNOW ABOUT THIS EXPERIENCE & NOT TO GO TO THIS SHOP. - Unsatisfied Customer read more

i went there with high expectations because I'm from Pennsylvania. First they need new employees or something because i tried talking to them and they weren't friendly at all. The glass selection was decent and the store itself was nice. But the employees SUCKED i will probably never go back. Guy with short hair and beard barely said two words to me i think they deserve to be fired! read more