This place used to be amazing. My dogs LOVED a visit here. Place changed ownership and we won't be…read moreback. When we picked the dogs up, they were drenched. I honestly thought maybe they had been rinsed or washed. It wasn't until we got to the car that I realized they were DRENCHED IN URINE. DRENCHED IN URINE. The smell was so bad we had to go back to our host's home and bathe them. The smallest dog had feces on her head. Based on the way they were drinking water from the hose, I don't think they had access to fresh water. All three were intensely thirsty and starving. It was really bad. Two of the dogs are on special diets. We brought their special food and labeled it. Clearly, they weren't fed the food b/c they had diarrhea. Not to be gross but based on the color it wasn't their special food. It was the kibble she feeds all the dogs. I can't imagine that this place is compliant with state regulations for care of animals. I can't imagine sending animals home hungry, thirsty, and covered in urine and feces is within state guidelines. I feel like I paid to have my animals mistreated. :-(

TLDR: Dirty, disorganized, poor customer service, possibly neglectful…read more I took my 6 month old puppy here for her first doggy daycare experience, as we live in an isolated area and she needs socialization. I explained this both on the phone and at drop-off, also noting that she starts off fearful, then warms quickly to other dogs. I was a little bit worried when I dropped her off, because frankly, the facilities were a mess--stinky, visibly dirty (even in the office), and piled with disorganized clutter. The staff I interacted with seemed to be teenagers with no customer service training. When I picked up my dog at the end of the day and asked how she did with playtime, they told me she seemed fearful and so they just kept her in the kennel all day--no playtime, which was what I told them I was paying for. The pickup was disorganized and my dog came out visibly distressed, shaking, with her tail all chewed up. I asked about it, and they said her tail was probably just wet from spraying down the kennel. Spraying down the kennel? With her inside of it? Or, did they put her alone in a wet concrete room in January? Either way, not okay. She never barks at people (only other dogs), but was incessantly barking at one of the attendants, who repeatedly told her to "just stop it". As I paid (?!) and hurried her out to the car to calm down, they forgot to give me back her food, scoop, and medical paperwork. I remembered the food and went back inside for it. All night she was anxious, pooping and peeing 3x as much as normal, and trying to chew her tail (not something she usually does). She stank like urine, feces, and chemicals. Three days later (this morning), they called to tell me to come get her paperwork. I am angry. I have been unable to find any contact information for a REAL ADULT behind this business that doesn't route me to the untrained, very young person at the front desk. If the owner/manager is reading this, I would like a call, and I would like a refund, and you can expect more of these reviews on other platforms. Take a look at the BBB page and you will find another review reflective of the experience I had. A local business owner who is active in animal rescues implored me to leave this review and pursue the matter further, so here we are. Do not trust this business with your dogs.

This vet care is a place where I feel I can bring my pups to and feel safe. The staff is so caring…read moreand so educated! They always have taken such care of our dogs over the years and care for them like the family members they are. You walk in and they greet you by name and you via tell they love your fur kids!!

Charged for lab work that I never received results from. Asked for a refund and refused.read more

Our cat required special surgery that Dr. Knutsen was able to perform. I read the reviews here and…read morewas concerned. Plus we had a 1-1/2 drive each way. However, our local veterinarian had a client who recommended Center Rutland Veterinary Hospital highly so ... From the minute I called, everyone was very friendly, nice and helpful. From appointment to post-surgery, Marilyn, Tamara and Jackie were a pleasure to meet on the phone and work with. Their office is clean and bright with lots of orchids and a palm tree in the reception area. Very pleasant. What they charge for their services are quite reasonable. My father was a veterinarian and my mother still owns the animal hospital in the area where I grew up. I worked there when I was in high school. Center Rutland is well run and spotless (even considering the daily four-legged traffic ). I highly recommend them.

Remove and Replace Marylin, the Secretary/Receptionist. She is Arrogant, Rude, Uncooperative, and…read moreBelligerent. In my situation, she endangered the well being of my dog by refusing to issue hprescriptions in a timely manner if at all. Dr. Ray is a PRINCE! You'd be hard pressed to find a better doctor. However, confronting the wrath of his receptionist ruins what would otherwise be a pleasant experience for you and your pet. There are 3 veterinarians within a couple of miles of my residence, but because of Dr. Ray's reputation, I choose to use his services, even though it's nearly an hour drive for me. Unfortunately, I'm now faced with abandoning him due to Marilyn's customer abuse. I echo the words of another reviewer: RUDE RUDE RUDE!!

Great cut on my much overgrown Golden, Phoebe. I love it, and she looks so much better. Thank you!read more

Amazing staff who will Love your fire family!! Always…read moreattentive and so caring. We brought our 3 month old cream golden to introduce her to Thai place and she loved it. They are always so gentle. They give a great Teddy Bear cut too! Great advice on dog shampoo and conditioner and always a pleasure to go and support great local people

We went to Diane Sullivan's class for puppies when our Apollo was all of 9 weeks old, while we were…read morestill living part time in New Mexico. While I'd had dogs, I hadn't had a puppy for a very long time, so having one was actually harder than it was bringing home a baby! Diane was a very knowledgable and grounding source of information -from practical tips, to more in depth knowledge from researchers like Ian Dunbar. This kicked off what's been 10 solid months of continued learning and socializing for our dog. Diane's class will always be the gold standard when it comes to puppy classes, and observing how they behave. Thanks to her, I felt reassured at the end of it, and also enjoyed meeting the other pet parents as well.

Many thanks to Diane Sullivan for helping us with Reagan our female Border Collie Basenji mix…read more Reagan having anxious and aggressive behavior towards people entering our home proved to be a challenge Diane was able to remedy with knowledge and creative thinking on her part that only working experience with dogs could have provided!

Everything I wanted in a boarding kennel is here. Specialized attention, knowledgeable owner,…read morecleanliness, and communication in the form of videos posted daily. Tara has it all!

From the owner: The Boarding Spot is a home away from home for your four-legged friends. Whether they’re coming for…read moreone night or an extended stay, we promise they’ll have the best care possible. We can even administer all sorts of medications including injectable medications. Get in touch to learn more.

Bruce is the best vet there is. Our 17 year old Cairn Terrier has been to many different vets, in…read moremany different areas of the country. Recently, her health has been declining and we were having trouble getting answers from vets in our area. So, we made the drive to see Bruce and (as always) he had the answers and our pup is already doing better. We've never met a more intelligent, kind, thorough, confident vet. Yes, your appointment may get delayed and you may have to wait. I'd say, just be happy that you're waiting verses being the pet owner who's rushing their dog in for an emergency surgery. Thanks Eastwood Animal Clinic!

Every time we go there we have to wait at least an hour past our appointment time, very rude, it…read moreseems they care nothing about your time. Plan on a long wait if you use this place.

Went to petco in Rutland this morning to pick up some frozen mice for our snakes and also took a…read morelook at the birds and the sun conure, then we noticed that there are bugs and worms inside the cage with the sun conure! I think we'll go elsewhere to get frozen mice and what not.

If you wanted service or have a pet pet question, your…read morebetter off going to a Zoo to ask a professional a question. NO STAFF ANEYWHERE. Your on your own here