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Anthem, AZ

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The UPS Store

4.3 (26 reviews)
Open 8:00 am - 6:30 pm
Updated 3 weeks ago

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Photo of Amy H.
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2 months ago

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8 days ago

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5 days ago

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11 months ago

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Local

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1 year ago

Easy parking right outside. Friendly, efficient staff. Clean and efficiently laid out.

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Local

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4 months ago

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Photo of Bea B.
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9 months ago

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6 months ago

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2 years ago

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7 years ago

Helpful 1
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Photo of Ray W.
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4 years ago

The folks are friendly and helpful. Always pleasant when taking the amazon returns. Plus the only store with a notary! A big plus.

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3 years ago

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3 years ago

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3 years ago

It's been only 13+years and still impressed on the customer service . Thanks . You have a great team

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Local

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7 years ago

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4 years ago

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6 years ago

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16 years ago

Helpful 1
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6 years ago

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10 years ago

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7 years ago

This store is top notch! The woman that works there (possibly the owner or manager) is the kindest soul and so helpful/knowledgeable.

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6 years ago

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Photo of KW R.
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12 years ago

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9 years ago

Will happily spend a little more and go here instead of the post office. Very prompt professional service.

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11 years ago

I have come here for mail a experdite lerter and they are Very friendly staffs ,give me best services ever , thank you

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9 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Thanks, Rodney and Jen (hope I remembered your names correctly!), for your help.

Mentioned in 3 reviews

Read more highlights

New River mailbox

New River mailbox

3.0
(2 reviews)

They've been good to me for years now. Helpful, friendly, and willing to go out of there way,…read moreespecially around Christmas to take care of everyone. The one negative commenter needs to understand, there is often a separate pickup and delivery truck and they sometimes make more than a single trip. The delivery truck rarely has room when loaded up. (I drove for FedEx years ago) The ladies at NRB cannot guarantee a box will get on a truck if it's past pickup time, even if it's before they last delivery time. Go easy on them, they can't control that. As far as the "vulgarity" of the owner, you must have really acted like a baby to flip her switch. She doesn't have to put up with your disrespect, and I've been in there when she had to deal with some real idiots; she always has kept her cool.

Horrendous customer experience. Was spoken to vulgarly by the owner when asking questions to better…read moreunderstand the processes as to why the owner Debbie denied to accept our package. She stated that they could not confirm it would go out for delivery even though it was prior to their drivers arrival time because they do not know how full the drivers truck may be. The single box was approximately 29x17x9 at 18lbs and should be able to fit in a delivery truck . Why is a business operating if they cannot guarantee the package will be sent out same day ? In the past , we have purchased packing material at this location and never been denied delivery. It seems odd that because we prepaid the shipping and used our own packaging material that we are now being told this after multiple years. The vulgarity in the owners response is highly unprofessional and could have been dealt with appropriately.

Moon Valley Postal Center

Moon Valley Postal Center

3.2
(14 reviews)

Whenever I have something to mail, this is where I come. Rarely a line, and never one longer than…read morethe post office, Moon Valley Postal Center is independently owned and operated with excellent customer service. I especially like that any address I've mailed to before is in their system. I just give them the recipient's name and bada boom: there it is! Most recently, my friend left her sun glasses case while visiting. I cruised in with the case and said, "What's the least expensive way to mail this without it being ruined on the way?" The guy behind the counter popped them in a box with some peanuts and away they went! Mon Valley Postal makes sending stuff easy peasy! (They're located on the north facing end of the strip mall, just around the corner from Blockbuster.)

I have been going to Moon Valley Postal for 10+ years as I believe in supporting small local…read morebusinesses and I enjoyed the "mom and pop" atmosphere. I'm on my third set of owners and the previous 2 were friendly and very much created a community (Moon Valley) atmosphere in the store. Not so with the new owners who took over late last summer. I would now describe the store and owners as cold, unfriendly and definitely not helpful. Last week I attempted to drop off 2 packages to return to the original merchant. Several stores do this (Old Navy, Gap, Natural Life) ...the customer wants to return an item. The customer fills a form on the company website, prints out a receipt, and a mailing label, and is supposed to drop off the return package to a mailing facility. Usually, the returning package needs to be resealed, and the new mailing label taped on. I've been doing this for years at Moon Valley Postal and, in fact, did such a return about 4-6 weeks ago with no problem. Easy-peasy. This time when I dropped off my packages, the employee looked at me like I had just dumped a pile of dog poop on the counter. I was then informed that the packages could not be returned in the manner they were left. Yes...I told the employee that I needed the package to be sealed and the return label taped on. I was informed "We don't do that." When I pointed out that it was no problem on a return that I dropped off previously, I was informed "We don't do that anymore." Hmmm...I wondered why the change in service? Was the employee too busy? When I walked in, there was no one else in the store (in fact, the last couple of times I have been in the store, I was the only customer there.) And the employee was just standing behind the counter. So, I don't think that sealing my packages was really taking them away from a bigger task. Is it a cost issue because I would need them to seal the package and return label on using their mailing tape? How much does a roll of clear mailing tape cost? So, after I was told that they "no longer do that anymore" I scooped up my packages and headed out the door to the UPS store across the street. The employee called out a cheery "Have a Nice Day!" as I left the store. Yea...you too!

The UPS Store - shipping_centers - Updated July 2026

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