Great service! My boss asked me to overnight potato chips for his son in Hyderabad, India. Not only…read moredid the clerk suggest a less expensive shipping option, but he knew that India has a required Importer/Exporter Code. He spoke to my boss in Hindi to clarify the address and get the code. He was all that and a bag of chips.

I prefer Female Boxes to Mailboxes, but that's just me…read more This is a perfectly decent mailbox store which you can find located down on Braeswood, and it has pretty average rates, and better than some of the Kmart corporate places. Definitely worth checking out if you're looking for these services, as we sometimes are.

No one in the line, cashier was disorganized and confused. Fumbles through computer unsure what…read morehe's clicking and enters the wrong address despite it being written in front of him. I had to show him he entered it incorrectly. He has to call his boss to ask how to perform the shipment in the computer. Worst place ever.

Trying to ship Christmas presents and guy was asleep in the open not responding to me at all while…read moreI was in store. Don't bother going here

Came here to pick up a few things. And I'll say it's a pretty nice independent pack and ship store…read more The owner name is Liz very friendly and helpful. Side note: her candle inventory is bomb!!! And the scents will get you at the register... I suggest the lotion candle! Yes I said LOTION candle!!! She can show you right in the store. I was making everyone smell my hands yesterday.

From the owner: Independent pack and ship center. Owned by someone from the neighborhood..for the neighborhood!…read more Our private mailboxes will stop the hassle and worry of package/mail theft! Mailbox Services *Private mailboxes *Virtual mailbox *Mailboxes for businesses Non- Shipping Services * We are notaries! *We do passport photos and expedited passport services *You can fax, make copies and scan important documents using our laser printer. *Lamination *Paper Shredding *Office Supplies *Journal and writing supplies *Small item E-commerce Fulfillment Shipping Services we offer: *UPS *FEDEX *USPS *Amazon Returns

Great shop for all things shipping/mailing. They sell envelopes, stamps, packaging, and more. They…read morealso accept packages or mail to pretty much any carrier. Quick and reliable. Definitely recommend!

Friendly service & fast too! I'll be back to mail my packages. Clean & quick, 5 stars!read more

5 stars because Jasmine was so kind and patient with us! We had a lot of Amazon returns and she had…read moregreat customer service. She waited patiently as we got ourselves organized.

Friendly staff, convenient location wirh easy parking. Usually, the lines are short and sometimes,…read moreno line at all.

These people are not prejudice. For you people who thinks so, why don't you reevaluate your actions…read moreduring your visit and see if you were in their shoes how would have treated you. I was a customer of theirs for 10 years. And they were always kind and helpful. And access to my mail was so convenient. I totally miss my mailbox. And as for shipping. They are not FedEx, ups or uses. They provide shipping for these people and box service for a fee. They are in the business to make money in return for their services and convenience of not standing in long post office lines. Now that is the place with the rude a** government workers.

This is a conveniently located "UPS drop off store" in Highland Village so you avoid the traffic of…read morethe Galleria proper and only need to deal with the Westheimer traffic on this side of the railroad tracks. The item I was returning via UPS pre printed label had explicit instructions not to drop off at a "box" and instead to use a drop off store as if that was some kind of substantive difference that anyone would know about, like the difference between a Nicaraguan and a Dominican origin cigar (one had airtime in a Seinfeld episode, the other did not.) The UPS locator URL schwiftposted this address conveniently just down the block from the Central Market one way and the Whataburger the other way down Westheimer. So I was slightly expecting an immersive package sending experience and not just sliding something into a box, also known as a glory hole for box sized packages in certain parts of town that "a friend" frequents. Instead I parked in the tiny parking lot, most spots blocked off for the gittin your nails did studio next door in the strip mall, and walked into a space devoid of customer experience. I approached the one woman working the entire store by herself and asked if this is where UPS packages go because this was either that, or the jerk store. She just points at the back to a box, which is what UPS told this beautiful bitch NOT to do in written instructions. I ask if I get a receipt or anything as proof I put this package where I was supposed to according to her instructions in this "authorized" store based on UPS website, in case some kind of scofflaw or other criminal were to stuff the package down their underoos and abscond with it into the night. She just shook her head no. Not excellent customer service. But the package eventually got to where it needed to go so I guess this thing works alright. Location conveniently located near the Whataburger on the right side of the street (Lamar side) for your post-package drop off victory celebration that you are full scale adulting and doing things on your own without the aid of an executive assistant or personal secretary that used to do everything for you.

After a frustrating experience at trying to ship out time sensitive packages at the midtown UPS,…read moredecided to try out the Rice location. I've had marginally better experiences shipping out of this location than midtown. By marginally I mean there isn't usually a line out the door, but definitely still always feels like a queue. Rolled up at 8:15am. Again, store was completely empty with no one inside. There were several cars in the lot just waiting. We waited for five or so minutes and watched other frustrated patrons trying to open the door. Again, the sign outside clearly states they open at 8am. What an absolutely terrible experience and waste of time. Shipping is already annoying enough. But hate how you can't even get there early to avoid the crowds. I guess you just always have to show up in the middle of the day and stand in line for an 15-60min before an overworked and disgruntled employee takes your package.

I love this location - always so so helpful and kind! I had a couple of annoyingly complicated…read morereturns the other day, and they were so helpful with them.

I had the worst experience EVER! I was there earlier 03/23/2026 first in line right when he opened…read more I said good morning he didn't reply. I had to print some papers so I sent him the email. He was so upset and moody with lot of attitude, he said he didn't get it, I kept sending the email but he kept saying he didn't get it, all I know is if you don't like people you should be working at costumer service, smile a little, talk to people, welcome them. You not doing this for free you getting paid. The whole time seems like he was forced to be there, not just with me, with everybody who came after me.

Very quick and efficient service I was able to get everything I needed done so that I could return…read morea package

Rude, unhelpful and poor customer service. I was surprised at how rude the store attendant was to…read moreme and to the customer in line behind me. She needs to be removed from this role immediately.

On October 13th, the employees that worked at 4834B Beachnut St. Suite #B were not helpful as when…read moreI requested the service of burning/copying a CD and making a duplicate CD for me, I was told that no one was cross trained to provide this service and that the employee that knew how to get this done was not in. I was then directed to try another location. I was frustrated that no one attempted to try to perform the task before saying NO. All in all, I went to another store and they had no problem performing the task for me. The level of service provided at your store was unacceptable as I use FedEx Office services 2-3 times a week as a remote entrepreneur. Best regards,