Best local post office I've been to Staff friendly,…read moreand convenient stop. Many other stores around

The owner was very rude. And his dog was barking and seemed ready to attack. The owner didn't…read moreapologize or ask what i needed which was to rent a mailbox. It was obvious he didn't want my business. So i left and he did try to make things right welcoming.

Stopped by here to fax some documents and was pleasantly surprised with the welcoming customer…read moreservice. Very rare to receive good customer service these days. I was surprised to see all the services that are available at this store. Why go to the library when everything can be done right here? Parking is available near the entrance of the store, which comes in handy if you have lots of packages to ship out. I will come back to handle my shipping and business needs.

Have a return to drop off at a FedEx location…read more Came here because the dogs say they are a FedEx satellite office Problem is.. they cannot read / scan the QR code here The people were nice and tried to be helpful, but FedEx corporate needs to get their technology to all locations!!

This is my go-to UPS location in the Birmingham area. I went yesterday (27 Jan 2026) around 12:45…read morepm to drop off a boxed & labeled Amazon return -- I was in and out in under a minute. I have visited this location on numerous occasions and can say from experience that speedy service here is typical as the employees are attentive, efficient, knowledgeable and good at what they do! The only time I encountered a line was last month (December). I stopped in around 11:15 am and the line was packed out allllll the way to the door. I could tell it was moving quickly, yet, decided to leave and return later because I had my children with me and hadn't expected to need to wait. So pro-tip -- avoid visiting around lunch time during the holidays :) I've not yet needed to make purchases at this location but would say their prices are comparable to other copy/print/mail services in the area.

Boy, was I glad they were open for business on a Sunday! I really needed to get a package…read morereturned! The gentleman that assisted me was so nice and helpful. He made sure my return was packaged correctly. Thank you!! This location was on the smaller side. Conveniently located off Montgomery highway with ample parking.

I'm so used to QR codes now that I don't even check to see if my return needs a label printed…read moreanymore. That didn't work out in my favor today because I indeed needed a printed label. Quick service. $1. Printed and sent on my way.

Local Easily accessible…read more Friendly staff No extended wait times for service It's good having access to the services without having to drive over the mountain.

Everyone in this location is so kind! I've never had to wait in line long and they are very…read moreknowledgeable.

attitude, not helpful , condescending at desk, charge to print their shipping label, will not use…read morethem afain

Another great visit to the busy UPS store! Saturday morning was prime time for this location. I…read moreneeded to return something ordered through Amazon. Although it was busy , easy transaction. Very fast service and I really appreciated this!

Today, I went to UPS and there were about 40 people in line. Emily managed to provide excellent…read moreservice with kindness, professionalism and efficiently. This the only UPS store I will visit. I was highly impressed with her patience with the elderly. She remained calm the entire time and was polite to everyone.

While I cannot speak to the quality of the mailing services at Pak Mail, I can say the customer…read moreservice is abysmal. I stopped in to get fingerprinted for an upcoming internship. The process was confusing, as I'd never had my whole hand fingerprinted before, and the woman who helped me was impatient, rude, and honestly downright mean. I looked for a name tag but she wasn't wearing one - all I know is that she had spiky, short blonde hair and brown eyes. Another lady who worked there who had a heavy accent first directed me around the corner to start the fingerprinting process. I entered through a door that it seemed that she was pointing at, and the blonde woman rounded on me and yelled at me that I couldn't be in there with her. My bad. After more confusion (and a nice older woman saying that she didn't understand the lady's instructions, either), I ultimately realized that the fingerprinting machine was in a very small alcove of the main room. I simply hadn't noticed it before. I made my way over there and waited for help. Naturally, my blonde friend came to "help" me. The whole process was just awful. She repeatedly slammed my fingers into the machine, was short with me when the machine didn't properly scan a particular finger, and was overall heinous. She raised her voice at me multiple times, almost yelling, and for NO reason. "Quit FIGHTING me with your hand," and "You're not LISTENING to me," she said to me while I was doing my best to follow her instructions. I was meek and passive the whole time. I thought about telling her that it was inappropriate to talk to me that way with that tone, but I was scared she'd get angrier and the process would be worse. Once I figured out being mad was pointless, I wound up just feeling hurt and at the verge of crying because of how stupid she made me feel. After a time she left me to scan my fingers on my own. She and the lady with the accent were arguing in the back about her (blonde lady's) productivity. She shouted at the lady with the accent that she had no problem carrying her own weight. She came back out to me to check on my progress and launched into a tirade about how her coworker's son was supposed to replace her at 1 (it was around 1:45) and that he was so irresponsible and how her coworker shouldn't have the audacity to tell her she wasn't being productive enough. Maybe her replacement being late was why she was so cranky, but I found her discussion with me about it to be incredibly unprofessional. On top of being unprofessional, again, this woman was mean-spirited and venomous to me for absolutely no reason at all. I will do everything in my power from here on out to avoid going to Pak Mail for ANY reason.

It is what it is. It's a convenient place to drop off packages that don't fit in USPS/UPS/FedEx…read moredrop boxes. They offer some packaging if you are in need of that. I'd rate level of service just a smidge below a typical UPS/FedEx store which benefit from more resources and offer more packaging supplies. As far as I'm concerned, Pakmail serves its purpose.