Eric has been helping us ship things home from Carmel for years. Friendly professional service. He…read moredoes an amazing job packing and making sure things are just right. He finds the best deals whether it's via USPS, FedEx, or UPS. Everything we've shipped from there has always made it home on time and nothing has ever been broken. This is the only place we use to ship the extra clothes and things we buy in Carmel when we don't have room in our luggage.

Pak Mail Carmel helped my boyfriend get a package that was totally lost! They are super kind in…read morethere, knowledgeable and have great relationships with the USPS office in downtown Carmel and the various delivery drivers. Because of this, they were able to get the package for us before it had to go back to the shipper. They made our day go from postal hell to an actual fantastic day. Thank you guys so much. You are amazing and ended up making me look like the hero :)

I went in for the first time to drop off an important FedEx package. At first I it seemed that…read morethere was no one at all in the store. I was about to leave when I spied a young man silently observing me behind a counter. I told him about my package. He told me to put my package on a shelf marked Fedex Ground. I replied that I had a Fedex Express package. and put the package on the Fedex Express shelf. He did not print out a reciept for me, so I had to ask him to do so. It seemed to me that he was comitted to doing as little as possible.

Convenient location with some parking - street parking is plentiful. Very efficient staff.read more

For those of us who don't have street addresses, this place is a godsend. They've been handling my…read moredeliveries and returns for years now and every single person who works there is not only efficient and helpful, but they're also friendly and personable. I have never once had a bad experience, they know what they're doing. And now the store has been completely renovated and is even better for customers!

I have been a customer at this UPS location for many years and have always received excellent and…read moreprofessional service with outstanding staff. Special shout out to Steve, who made me feel extra welcome as the first customer in their newly renovated premises. This is such a welcome business in this area and I wish them continued success.

Unfortunately, I recently had a negative experience at this location with an employee. We had a…read morevery simple interaction but I was surprised and disappointed by her condescending tone and negative attitude while I was shipping a few packages. For such a small town, it's a bummer that the staff at this USPS isn't a bit kinder and more polite to customers. I'll head to a different USPS location in the future to avoid the rude attitude.

This USPS has grouchy & lazy workers with the worst customer service. The Asian lady was yelling…read more at the person in front of me because she refused to give him a refund for the stamps he wanted to return because he had difficulty peeling it due to his arthritis. She could've been nicer about. When it was my turn she didn't even try to help me look for my package. Miserable people like her shouldn't be working in customer service.

This UPS store at the Del Monte Center just charged us $3.00 (Friday, January 30, 2026 at appx…read more 10:10am) TO PRINT the UPS shipping return label for a return we were making via UPS. Awful.

Came by here the other day to make a few photo copies and was given excellent service. Also love…read morethat there are U.S. Mailboxes outside to drop mail, which is very convenient. Also, copies were well priced and not ridiculous like you find in some other establishments.

My situation started off with a frustrating problem. I had sent a Priority Mail box for delivery in…read moreCarmel but for some reason it was not delivered at destination because of a "problem " with the address and it was returned to me in New York. I called and spoke with Leo and today, Linda (Lulu) and explained to them that while I had sent previous packages to this same address and that they were delivered , I was very unhappy to get this one back and wasn't sure why this happened. Not only did I pay for that original service, but now I was reshipping the same box only to have to pay once more. I was desperate to make sure that there was not a repeat performance when the shipment arrived there next week. Both Leo and Linda/Lulu were not only very professional and helpful, they were cheerful and offered assurances that I would not have another problem.

Really lousy customer service from manager JR. We have rented a PO box at this location for many…read moreyears. Since we live out of the area most of the time, it's really convenient to have a local delivery address. We paid our most recent bill ($166 annually for a small box) by mail one week in advance of the 1/31 due date printed on our bill. A few weeks later, I was in town and went to check our box, only to find I had been locked out. When I asked to speak to the manager (JR) he advised me that notices were slipped into boxes in early January that customers had to pay for their renewal by 1/9 in order to avoid a rate increase to $198. If you were out of town during the holidays and didn't get the notice, too bad. Even though we had paid the $166 bill on time, he demanded an additional $32 PLUS a $25 late fee. According to JR, we were responsible for accessing our box on a daily basis in order to receive and act on any such notices of fee increases - even those which conflicted with the bill we were previously mailed. Really? Daily? Where is this ridiculous policy written? JR insisted that this requirement was printed on the USPS PO Box application, but couldn't show me where - because it is not. Bottom line, this Louis DeJoy wannabe could care less about being fair to loyal customers.

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!

I needed to get something notarized and Michael was so helpful and friendly. Would definitely…read morerecommend

Great customer service for a non customer ! I messed up and directed my urgent package here (long…read morestory); by the time i realized this wasn't a fedex storage spot, it was in transit ... in a panic, I called Danny and he was kind enough to not only accept the package but let me know when it arrived and didn't charge me for my fiasco. I think Jeff would be pleased to know how well Danny is serving us here in CV! Big THANKS to Danny for saving the day for me !!

Could not say enough adjectively positive words about this place and the owners... They were great…read morefun to chat with, made the issue of notarizing for the city easy and a pleasure and bent over backwards to help us.. Cannot recommend them enough ! P.S - Also attached to a great little store so bring plenty of time and money as you will thank me later :-)

I notice most all the reviews are for the "old Owners"-- that's a shame since the quality of the…read moreprevious owners work was only fair quality. And as we all know it takes a while to change behavior and perception. The "New" Carmel Cleaners now owned by a lovely guy- he also owns The Grove Laundry in PG. he was a Commander in the South Korea Navy and that discipline is reflected in his business. Anyway you cut it having a cleaning business serving the public is a tough business. Clothing is personal -we get attached to items and unfortunately sometimes clothing gets ruined. No matter where you go. I look for cleanliness, on time delivery, careful handling of my items, staff attentiveness and support. The New version is spot ( no pun intended) on with the preceding requirements. Soony ( his name shortened) is very friendly and totally committed to customer satisfaction. I bring him high end clothes and don't worry. I can't say that about some other establishments. I am in his store once a week with drop offs and pick ups. He is great with all bedding. Sheets and Duvets are impossible to do at home but he has the equipment to wash and press so they look and feel brand new. In all the times we've used him we had one mishap. I brought back my wife's expensive blouse and showed him the problem that he acknowledged and Took complete financial responsibility for the item. No questions. A very classy business man. If you still haven't tried Carmel Cleaners because you remember the Old Days please give this new version a try. When you pick your clothes up you get an itemized list of all your clothes with a price for each. Never in the old version. Enjoy

They have professional machines to do repairs and have experience cleaning very expensive clothing…read more Love it.

I came here the morning of my wedding to print a last minute copy of my invitation. Barbara was…read moresuch a sweetheart! She gave me perfect directions on how to find her location. I was able to find it without a hitch and I am quite directionally challenged. My copy was perfect and looked great in our photos. Please use Copies by the Sea for all of your copying needs!

The owner is a sharp witted funny and supportive person. We had an urgent need for printouts of a…read morePDF from flash drive. We signed the forms she printed and she quickly uploaded the signed pages, emailed it to me and printed the number of copies I needed. Thank you so much.