Be aware that this is a locally owned store. Therefore they can adjust their shipping rates as they…read moreplease. They charge DOUBLE what the UPS online shipping calculator comes up with, DOUBLE!!! Create your own shipment, print the label, drop it off and save a lot of money! In addition of gouging prices, the are rude and unfriendly.

I actually have never purchased anything from The UPS store but I frequently return items to Amazon…read morevia free drop off at UPS. It's easy to park and get in and out quickly. I've never had to wait for more than five minutes for assistance. There is tons of parking out front so it's easy to get inside. It's easily accessible in the shopping center. Located next to Baskin Robbins, yum! You can always hop next door for a sweet treat after mailing out your items. I prefer this UPS location because of it's convenience and great customer service. I don't mail packages often, but I would use this UPS location because they run efficiently and get you in and out the door quickly. Nobody has time to waste standing in line. Am I right? The offer various services other than shipping including, custom business cards, lamination, and custom print jobs. Check them out for your shipping needs and Amazon returns.

I stopped in here to return some unwanted Christmas gifts. While we tend to buy lots of "They'll…read morelove this!" presents, we've also gotten better at "I don't like this one" responses. There are quite a few that work and because of Amazon's free returns, quite a few that don't. It all balances in the end. With a handful of boxes and a bunch of QR codes, I stopped in here. The clerks were pleasant, appreciative of the business and organized in ensuring that everything got scanned and now I have a receipt. A little while later, my wife and I each had our Amazon credits. Super easy! This UPS Store is easy to access and they have dedicated parking. They also have all the other stuff you need for packing and shipping and printing and copying. [Review 1 of 2025 - 4008 in North Carolina - 23575 overall]

Yesterday was the last straw dealing with this location. Every time I go in and I don't get Seth…read moreit's a non welcoming environment, have to pay to tape up a box, and God forbid you ask a question. I had 5 Amazon items to return and the guy kept telling me I needed a "code". Kept repeating himself and wouldn't offer additional help. I left and went to the Colony location and they knew exactly what to do and helped me with a smile and professionalism. if you go to this location only work with Seth!

Thank you so much to Sean for his great customer service! This location is always quick and…read moreefficient. Happy customer here!

Rarely order anything offline because I don't care to deal with returning products. However, if I…read moredo order online and have to return, I will always try to return at UPS. Quick, easy and no need for packaging.

The Notary Kim was helpful, friendly and incredibly kind! She went above and beyond to make sure my…read morepaperwork was taken care of! Great service!

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

It's my go to place in Charlotte for all shipping, notary and gift packaging needs...conveniently…read morelocated and one stop shop for all mailing needs..:can't recommend this place enough

There were 2 of these within the same area so i'm referring to the one that is inside the post…read moreoffice in founders all right across from the Barbershop. I went in last week to mail a small box that had 1 mug in it, less than 4lbs. I was charged $15 and change, not including tracking nor insurance and was told that USPS would cost me more. This morning I had to mail 2 mugs in the same small box, package was still less than 4 lbs, i sent it Priority mail, $50 insurance was included and i received the numbers to track the package for $7.50. Needless to say I got ripped off at Package Plus (1 small box with 1 -110z mug for $15+ compared to 1 small box with 2 -11oz mugs for $7.50) Clearly a rip off!!!

I was going to write a scathing review, actually wrote and erased. I am only going to suggest…read morecustomer service training. Service is not about the staff but the customer experience.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I stopped by to check the status of my lost package. Before I went to this location, I called…read morecustomer service. They told me to check this store to see if my package was there. However, I encountered a very rude elderly lady at customer service. She didn't even want to check my tracking number and seemed unhappy with her job. She repeatedly said the package wasn't there before even using my tracking number. If you are not happy with your job, find something else that suits your attitude towards customers better.

The ladies at the front are so rude . They act like they don't want to be there at all. You can't…read moreeven understand what they say because they mumble. Have more respect in your job and yourself and just be pleasant . act like you want to be there! Granted I just drop off or need a receipt for a package , makes me not want to use that location . Just unpleasant .

Helpful staff along with a tidy and organized store. I've only visited a handful of times, but…read moreeach time had a different purpose. The first time I was just dropping off a package (I had already printed the label from home) so it was easy and the staffers were eager and willing to help process the package and give me a tracking receipt. The next couple of times involved me coming with various packages in different levels of readiness. I purchased some packing tape and they actually helped me get the roll started (I have no nails). The store location is convenient to a ton of other businesses so you can knock out errands in one shopping complex. The parking lot does tend to be busy, so just be careful to your fellow humans/cars trying to go about the day.

Expensive and always trying to over charge. FedEx is a better option or the post office.read more

Charged me $10 for having a package shipped to the location even though I'm a MyChoice member &…read morehave previously done this before free of charge. Wouldn't work with me at all unfortunately.

From the owner: The UPS Store #7634 in Charlotte offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

I went into attempt to send something overnight, which he told me wasn't a possibility and that was…read morefine. I was prepared for Monday. The whole time I felt rushed, he would say things to me like well. You're gonna have to use our packaging and then just stare at me until I asked a question instead of just explaining it he was in a very bad mood. His energy was extremely negative. I've been in this location a couple other times and he's always been very quick moving, but never this brash and unhelpful.

There was three employees that were at the front desk area two were helping customers one was at a…read morecomputer. The one at the computer did not care to answer any questions or help anyone. The self-serve area was not stocked with items needed for self serve so you had to request help. This is what happens on a regular basis at this FedEx office. Just awful.