I use them often. I'm usually in and out In about ten minutes or so depending on the line.read more

This used to be an amazing store. I actually opened the mailbox when the stores originally opened…read moreand have had it ever since I believe 25 or 30 years. It's sad that after three owners the store is absolutely horrible. It's always crowded. It's always congested. The staff is always overwhelmed. The service has went from The Best and the business to the worst than the business would not recommend the prices are high. The service is terrible.

Been using the Chicago Lockbox mail receiving company for about little over four years the service…read moreis great the people are friendly and helpful. The price of the mailboxes are reasonable. I love this place.

They couldn't be nicer or more accommodating. They go above and beyond to help you get your…read morepackages off. Much appreciated!

The young people working here are always so kind and welcoming. They are always smiling when you…read morewalk in and always very helpful. They know what they're doing so they get you in and out while handling your service request in a professional and fast paced manner. Great staff!!

Came in today at 2pm. I would give this location ten stars if I could, except for one employee…read more Nora and the rest of her team are top notch professionals who provide excellent service. Today I came in to pick up my packages after getting an email they were in ( I am a mailbox holder) and the clerk who was assisting me was giving me packages with my box number on them and someone else's name. I pointed this out and said they needed to be more careful. I asked if Nora was in, he said she was not. I figured as much as Nora is a treasure and keeps everything in working order there. He finally searches and brings me my packages ( who had other Box numbers listed on the store label). There was one missing. I said to this clerk, I need to be picky this one is kinda pricey...He finds the package and then comes to me and says loudly and in a lecture voice " You need to not come here until we get an email out to you." I said well you did email me, how was I supposed to know you did not log this one in? I said please calm down, then he tells me to calm down and starts laughing and making fun of me! I told him he should think twice about doing that to me again. He then continues on to stand there and laugh and make fun of me in front of the entire store and laughed loudly at me. I could hear him mock me the entire time I walked out of the store. Wow. I can tell you right now if Nora were there this never would have happened. I have already called corporate, but I think that it is important the public knows that with this employee when the cat is away, the mouse comes out to play. You can be a paying mailbox holder here and risk being bullied, mocked, jeered at, and laughed at by this employee-- and have the privilege to pay for it. He also wears no nametag and says they do not give out their names. It is really a shame as everyone else who works there is top notch.

Really great service and will definitely come back I was in and out in a jiffy thank you so much…read moreYvonne manning

My favorite place for all my shipping needs. Wonderful service. Nice people. Notary too.read more

FAST, friendly and efficient service. When you are making a stop after work, the last thing you…read morewant to do is deal with someone that doesn't know what they are doing. AND, you certainly don't want it to take forever. Not the case with this store, I went in to return a third party Amazon order that I was not happy with. I had already been to the post office and they wouldn't accept my label. In and out, no issues and the employee was nice enough to show me the simple mistake that Amazon made. Which is why I had to return the item here.

Closed the store early, and didn't let me return my item. Wouldn't even acknowledge I was there…read more This is the closest store to me but I rather drive to another location. Extremely disrespectful!

My visit with the young man Jordan at 10452 kedie was very nice young man im 72 he was so patient…read moreand showed me how to send a package back. Very well a professional. I will give him 10.thank you Jordan.

Prompt with service no line no wait. Patient an friendly. Times when assistance was needed packages…read morehepled. Thank You ups for accommodating the public an all that you do

What I appreciate the most about having this UPS Store located in the community is that the UPS…read morestandards have been maintained. GENERALLY the staff if friendly and knowledgeable, the store clean, and the prices while a bit high seem fair.

I needed a shipping box to fit a valuable framed art piece and received incredibly patient help…read morefrom Ann at the Chicago location on 63rd street. She explained to me how to read measurements ... quickly found a box in stock ... and wrapped my shipment extremely well. It arrived in Baltimore as promised in perfect condition with no problems whatsoever. Ann was incredibly nice to me and I appreciate her professional help that turned a stressful situation into a very happy ending.

Shipped overseas they had the best price. It was the 3rd place I called and it was the best price…read more I'm happy with them.

From the owner: Shipping Pros is your one-stop ship center in Orland Park — UPS, FedEx, DHL and USPS all under one…read moreroof. We compare every carrier side-by-side to guarantee you the cheapest rate, whether you're shipping across town or overseas. What makes us unique? We're a full DHL Service Point Center — one of the few in Chicagoland that handles both DHL drop-off and pickup. We also pack, print labels, rent mailboxes with a real street address ($1 first month), take passport photos, notarize documents, and offer free computer use. Walk in anytime at 14430 John Humphrey Dr, Orland Park, IL 60462 or call (773) 284-1949.

I used this location to ship an international package as a "document" via DHL. The lady attendant…read morehad to call the owner for every thing she was doing to make the shipment and made lit of mistakes. Because of her mistake and lack of training in international shipping, the foreign customs office held up the shipment for a month and was about to destro it. This facility does not know what code to punch to correctly categorize a shipment and file proper paperwork, yet this office pretends they are correct. The international DHL office thinks otherwise. NEVER PROCESS ANY SHIPMENT FROM THIS OFFICE AS THEY ARE NOT TRAINED IN HOW TO NAVIGATE WITH THE ELECTRONIC SYSTEM AND DO A PROPER JOB. AS

No, No, No. Stay away from this place! There is one redeeming aspect which is the girl that works…read morethere, she is warm, courteous, and very professional. Unfortunately she has to call the owner to get anything other than the most basic information. The man that owns this place has the worst customer service attitude I've ever seen. I had a couple of questions about a mailbox rental. The owner was not there, and when called on the phone by his staff person, he was so rude to her! He was then rude to me when I talked to him on the phone. Everything I asked about, he said he couldn't (or wouldn't do) as if he didn't want me as a customer. When I asked about over sized packages that wouldn't fit in the mailbox, he said all that is kept in a pile and when you come in for mail, the person behind the desk would recognize you and find your over sized packages, but it was better to ask. Are you kidding me, not even a note in my box to let me know I have something too big for the mailbox!!! I wanted my money back, and came back the next day. The owner was in, I asked for a refund, that I wouldn't be using his service, and he never even asked why. He never looked me in the eye, or made any attempt to keep me as a customer. Too bad, I like to recommend local businesses.