Just left this location where for the second time in a row I have had the wrong mail in my box…read more This does make me concerned about who may have my mail in their box. When I noted this to the cashier at the register, she responded rudely that she is not the one who "throws the mail." She then directed me to speak with the manager. He did not acknowledge me and went on slow slowly helping other Customer. I just walked out. I think you should be careful about engaging their service.

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I use this place frequently. The people and service are awesome. So convenient and I'm in and out…read morein a matter of minutes.

Excellent Customer Service Had to come in twice (my fault)…read moreand store manager and the young lady at customer service saved my day !! Thank you so much !!

Both Maggie and her mom are the best at what they do. I have used them for 15 years and wont use…read moreanyone else.

Maggie's was a great local find for a particularly difficult shipping experience for me and she…read morecouldn't have been more helpful. I'd needed to ship a number of large boxes overseas and was directed to Maggie's by my Dad who's previous experience with this shoppe had been work related. After a phone conversation that cleared up a number of my questions Maggie's was able to help me secure the shipping I needed to get my items to their destination. Thanks for such great help, friendly service, and making a stressful experience such a relief.

even though I have a printer sometimes it doesn't work and these people save me all the time. They…read morehave notary their prices are fair they can fax print copy. They are very professional and I appreciate their existence thank you!

If you're looking to print something, this is your place. The process is SO easy and the staff were…read moreso kind and walked me through the process my first time. Using your phone and Apple Pay, you can go write to the printer and send the document you want to print. It's very affordable!

I have been so impressed with my recent FedEx experiences lately…read more I needed to have a sign printed and mailed out promptly to a nearby Colorado Springs location. The staff at this location - not only made it happen in a matter of minutes - but they were friendly, helpful, and efficient. Tori was so what's up. She was quick to get all of the necessary information from me and then followed up with a receipt and an estimate of when my package would arrive. The next day she was kind enough to provide a tracking code and a helpful E-mail. If you need something important printed and shipped - I wholeheartedly recommend this location. The staff at this location truly care about their customers and helping them. Trust.

I have used this location 3 times now and will use this from now on. My packages actually get…read moredelivered when they say. Everyone is very helpful and nice. Haven't used their other services yet.

Returning an item can cause a little stress when you have to follow a few steps, including paper…read moreinside and writing things on the outside. I wondered if the people would be annoyed. Mandy and Conner made the process fast and very pleasant. Mandy even wrote the order number and return code on a sticker and placed it on the outside. It couldn't have been easier. Thank you.

I've been a customer of this Postal Annex for more than 16 years! I've never had a problem with…read moreanything and have found the staff to be professional, cordial, and always extremely helpful. They will always go out of their way and go the extra mile for their customers.

The nicest people ever. Very helpful, fair pricing, and…read morequick service. We've used them twice in the past month, both times with the same experience.

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it…read morehad arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers.

My father passed and I had to send some of his stuff back to my home. Very friendly and helpful…read morestaff! Helped me package and get the items safely back to me. The items were well packaged and arrived in perfect condition! - Thank you!

I'm very concerned with the well fare of the crew that travelled 4 days from Illinois to Colorado,…read morehope you had enough food for the journey. On a different note UPS, how about you show when item has actually departed you pieces of shit!

This is the second time I've used them in just two years. First review was from an apartment to a…read morehouse and now unloading a house and packing a 26 foot truck. I specifically sent them a list of what was priority to move a few days before. The guys showed up on time. They looked over the items, rooms, and truck then they got to work. The guys finished in the promised amount of time, packaged and wrapped things really well. We even did some prep work by wrapping and placing things in the living room. Next thing we know, they have already wrapped and loaded the washer and dryer very quietly and quickly. We were shocked. Would highly recommend using them! Quality and efficient is important and they take it seriously. Worth every penny.

tldr:NEVER hire this company!! Hands down the worst experience with a moving company I have ever…read morehad. They showed up 5 hours late, yelled at me that I gave them a bad quote and refused to do my move which ended up costing me THOUSANDS. And spoiler, another company did the job in the time I was originally quoted by these people and for half the price. As a woman moving alone, these movers made me incredibly uncomfortable in the short time they were in my home. I called and got a quote over the phone. This was not unusual to me as I've only ever gotten phone quotes for moving and have never had issues in the past. I was quoted 2.5-3 hours with 3 movers. I called 5 other companies in the area and received similar quotes, I chose this company due to their availability. I scheduled my move for 4 days before I needed to be out of my place. They were scheduled to arrive between 12-3pm. At 3pm, I was told their morning job was taking much longer than anticipated but they should arrive within the hour. At 4pm I received a text from the team letting me know they were an HOUR AND A HALF away and would be stopping for food on their way. I contacted the "manager" and was assured they would be able to complete my move that day. The team showed up at 5:30pm, 5.5 hours late and I have never had movers be more disrespectful and demeaning toward me. My home was clean, fully boxed, and ready to be loaded. For $210/hour I was not about to waste time. They walked through my home to assess everything and Tyler, who is supposedly the best they have, was rude and disrespectful every step of the way. He yelled at me that there was no way they could do the move in the time quoted. Given that their morning job took 4-5 hours longer than anticipated, whoever is quoting jobs clearly doesn't know what they're doing. I was alone and the way their team treated me in my home made me incredibly uncomfortable, they yelled at me that I wasted their time, they drove to Fort Collins from Denver and their cars were in a storage unit in Denver that closed at 9pm. Even if they completed the job in the minimum quoted time, they still wouldn't have made it back to Denver in time to collect their vehicles so I don't see how that was my problem but he sure made it my problem. Tyler told me the move would take a team of 4 movers at least 7 hours to complete. To be clear, this was a two bedroom townhome, not a 5 bedroom house. As I was about to throw them out of my home for being so demeaning and disrespectful, they offered to step out and call their manager. At 6pm I received a call from the manager who told me the team claimed there were 150 boxes in my home and they would not be doing the move. When I argued that was absolutely not the case (i counted and there were 56 boxes, 6 large, 15 medium, 25 small, and 10 plastic tubs) I was told he didn't know who to believe...um excuse me?!? He offered to reschedule for another day at more than DOUBLE my initial quote. After the experience his "best guy" had to offer, there was no way I would ever agree to pay them even my original quote let alone $1800?! I told him this was unacceptable and explained the financial impact, all I got was "sorry, we wish you the best of luck with your move" after wasting 6 hours of my time and costing me thousands. This was a huge waste of my time and costly. I deliberately scheduled the move on my day off with several days after to do final small things and clean before handing over keys. A new tenant was scheduled to move in shortly after. Because of this company's laziness and incompetence, I had to pay an additional month rent and the next tenant's move was also impacted. I am truly beside myself at what a horrible experience this was. Now for the kicker - I hired another company to do my move the following week. I hired two movers and anticipated an 8 hour move due to what I was told by this team. I was genuinely afraid to do the walkthrough given what happened with moving brothers. I explained what happened and the new quote I was given and the new movers laughed. They said this team took too long at their job in the morning, ate and sat in the truck for an hour, and when they showed up they were tired or lazy and simply didn't want to do the job. They said the 7 hour quote was an FU to me since they drove up to Fort Collins. It took the new movers FOUR HOURS TOTAL. And cost me less than moving brothers original quote including a 40% tip. NEVER give this company your business. They will leave you up a creek without a paddle without so much as an apology. I'm grateful they requested cash payment and didn't require a deposit as they will never get a penny from me. I will tell anyone and everyone I know to avoid this company!

I had a frustrating experience at this UPS Store while returning an Amazon item. I had already…read morestarted the Amazon return process and printed a label. When I asked the attendant (who identified herself as Silva) if I could use their pack-and-ship service since the item wasn't boxed, she curtly replied, "Ma'am, this is UPS, not Amazon. Everything must be in a box" -- without ever mentioning that pack-and-ship was an option, even though it's a service they offer. I left to get a box and returned within 10 minutes to package the item myself. While I was gone, my friend, who stayed behind with the item, told me she overheard Silva and another employee talking about me. When I mentioned this to Silva directly, she responded with a scrunched, passive-aggressive expression and a curt "have a good day." As I was walking out, I heard further comments from the employees behind me. Separately, we were directed to dispose of packing material in a dumpster around back that was in poor, unsanitary condition. I've returned items at UPS Stores many times without issue -- this is the first time I've experienced this level of unprofessionalism from staff. I'd recommend choosing a different location if you're in the area.

Another place gone to sh$t in Colorado Springs! Paid for a box I didn't use, and now they are too…read morebusy to scan a bar code. Springs used to be a great town. So ruined, and the businesses along with it! Go elsewhere!