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    The UPS Store

    4.0 (14 reviews)
    Closed 8:00 am - 6:30 pm
    Updated 1 week ago

    Services - The UPS Store

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    My new shipping agent
    Rich T.

    We're online sellers and use this location several times everyday to drop off our UPS packages. The kids that are usually running the front off the store are friendly, helpful and social. Unfortunately, the same cannot be said about the owner. There were two instances where a package was not scanned and left on the side for several days. Did I mention we also have a mailbox there. The owner never informed us on the several occasions we were in the store. Never gave us a call. Not even an email. He sent a letter. A letter. Who sends letters. Anyway we were able to get that handled. Now for the reason we have moved our business to another location. I was dropping off several packages. Gene, the owner, working the front end like he shouldn't, told me he was unable to assist me then. That he would email me my receipt. Having had an issue with lost packages in the past, I proceeded to wait on line which was the right thing to do. I didn't want special treatment. Gene again told me he wouldn't serve me and that if I didn't leave he was calling the sheriff. Who does that? Not a real business person. I then proceeded to take my packages to the Shipping Post next to Walmart on Market place The helped me with my packages and gladly took my business Bad man gene Very bad man (Seinfeld reference)

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    8 months ago

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    5 months ago

    So helpful and friendly! Even though they were busy there was no long line or long wait. And my package will get there by Christmas!

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    2 years ago

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    Local

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    1 year ago

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    4 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    Chris, Thank you for your feedback & your business!

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    9 years ago

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    We appreciate you & your business over the years Tera!

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    Review Highlights - The UPS Store

    Gene and his team have helped me with print work as well as custom marketing materials for the past 3 years.

    Mentioned in 3 reviews

    Read more highlights

    Parcel Plus Business Center

    Parcel Plus Business Center

    (10 reviews)

    Twice I had a story with sending valuable mail. The first time I came with a check and explained…read morethat I needed to send it with a guarantee of receipt, as a result, the check came only a month later. The next time I decided to send valuable disc and asked which service guarantees fast and 100% delivery. They advised me UPS. I sent, but my parcel was lost. Several times I came to Parsel Plus. but Raj assured me that now UPS does not scan parcels and showed me someone's negative feedback on Google, that the parcels are not scanned, and they can be lost. The tracking showed that the parcel was still in the post office. As a result, the parcel arrived a week later after paying for 2-day delivery. Today I came to the post office again, but Raj refused to serve me in the presence of other customers, because I "did not believe in his words that the parcel was sent on time." Very unprofessional. Rude.

    I decided to take the time out of my day to leave this realistic review for someone else future…read moreuse. The male at the front counter (didn't get his name but doesn't matter) continued to cut me off while I tried my best to get my business need out. After that happened a few times, I decided I'd rather spend my money elsewhere, because I refuse to support such crass behavior. Now, when I tried to explain why I'm leaving, he still continued with cutting me off. The difference between customer service and customer experience will make or break business. If you don't care about being treated respectfully, then use this facility. If professionalism and respect matter, move on down the road.

    The UPS Store - shipping_centers - Updated May 2026

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