Hi UPS owner just wanted to update you…read more I went to your store on Friday evening There was no one only one customer who was attended by the lady employee the other two employees(men) was chatting to each other and just stading doing nothing so I went to them and asked for the shipping but those employees ignored me keep talking I felt offended what type of this store where no respect for the customers after that I went to that lady she was very good and helpful and she did my shipping. Those men do not have good behavior as they are talking so loudly. I WANTED REPLY FROM OWNER . customer lee

Just left this location for a return. Sandy was the lady's name on her name tag. She was the…read morerudest, and most unprofessional person. I told her I had a return and showed her my package with the code I thought she needed. She told me "It's on your phone not the package! We do this all the time" as she's chewing on a candy in her mouth and I can't understand her. I had no idea what she needed or label she needed, so I show her my phone and she clicks the wrong button making me cancel my return to do it over. I was told "honey I do this all the time, I know what I need". I was polite and respectful even though SHE canceled my return and didn't even apologize. The snarky "thanks have a great day" as I took my receipt was the cherry on top. I'll be going to another UPS store.

I designed a shirt and they did a fantastic job making it!! Shirt printed perfectly and excellent…read morequality. Very fast service!!! Highly recommended.

Terrible customer service. Response time/communication from owners is terrible, missed deadlines…read morewithout so much as an email. Guess they don't need the business that badly to improve their customer service. Go,run somewhere else.

Customer service at this location has consistently been a great experience--fast, informative, and…read morefriendly every time. Daigen in particular provides exceptional service and goes above and beyond to make sure customers are taken care of.

It was a terrible experience. One person working 4 waiting at 9;00…read moreAm. Worker was gruff and abrupt . The web site said they do Passport pictures. Not so according to him. They need to change website to correct the impression they offer it!

This is an update to my initial review and to the UPS Store 4315 owner's response. The store owner…read morewrote what I can only describe as a retaliatory rant but something about his response stood out. At first I thought his use of my FULL NAME - repeatedly and in all CAPS - was a bit childish and immature but then in dawned on me that, like most other Yelp users, my public Yelp profile contains only my first name and last initial. How did he get my full name and why did he choose to use it repeatedly in the manner in which he did? Well, the how turns out to be pretty easy - he took private information intended for the sole purpose of conducting a business transaction between UPS and myself. Most likely he verified that information by comparing it to data in my account at his store. Perhaps not illegal but certainly not ethical. Now to the why... The store owner used private information to post my full name on a public website in an act designed to intimidate a customer. Again, not illegal, but certainly not ethical business behavior. In my update below, I have chosen not to reference the store owner by name - although he publicly does so himself in other responses to reviews. This response is based on my interaction with this store and mine alone. If others choose to do business there, I hope your experience is better than mine. So let's dive in... Well Mr. Store Owner - I WAS going to use your store to ship the package until you tried to charge me $25 for the box. I did not "berate" or "bully" your employee. When they told me the box alone would be $25 I questioned if they were serious. When they confirmed the price I decided that your store really didn't want my business. I found my own box, used a Stamps.com account, and saved my company a ton a money in the process. How's that for understanding Economics?! Well Mr. Store Owner, now that we've dispensed with the first couple of fallacies in your tirade, let's move on, shall we? A $10 profit on an item that cost you $15 comes to a 40% profit margin - not too shabby. That's great money if you can get it. In fact, your 40% margin is a lot higher than most in my industry, so good for you, congratulations! For the record, I don't begrudge anyone "making a profit" and I am sure any of the local restaurants would agree that I pay well for good service. Personally, I feel when good service is provided, it is worth extra. And finally Mr. Store Owner, great job with the customer service!! Way to show the local community what an upstanding, local, small business owner you are - resorting to name calling and violating Yelp's TOS when you see a review that reflects poorly on your business practices. Trying to bully and berate a customer - a bit hypocritical don't you think? So Mr. Store Owner, I'll offer a solution. Let's agree to disagree and go our separate ways. My guess is you really don't need my business and I certainly will not be doing business with anyone that insults me for telling the truth. Best of luck in the future - if my experience is an example, (and judging by the fact you have more 1 and 2 star reviews than 4's and 5's) you're going to need all the luck you can get. You have a nice day.

Had a prepaid label with box but wanted to charge $1.50 to tape. I understand it's "policy" but…read moreI'll just go up the road on Buford to the UPS store in Cumming. They have much nicer customer service.

Brandywine Printing is a great resource for businesses. They are professional and spend time with…read moreyou to know your needs and give you options. Their work is top notch. I recommend them highly.

Brandywine Printing is the best!! The best prices around and always make you feel like family. They…read morehave a very quick turnaround with exceptional quality of products. We will always use Brandywine Printing for all of our printing needs.

Wilco is an amazing family run business. They play an integral part of my business' marketing plan…read more Extremely responsive, accurate and go above and beyond.

I can't say enough good things about Wilco Printing. They are fast, helpful and the rates are the…read morebest I have found anywhere! We have used Wilco for 4 years for our full color newsletters and fliers in our neighborhood. HIGHLY recommend.

the best in the business!! I use vivid impressions for all my printing needs. Can't say enough!read more

I needed last minute flyers done within 24 hours and Heather made that happen! She cares about the…read morequality of service and paper for the event type. She will also give you her honest recommendations if you don't know too much on marketing! Highly recommend! Going back to get my business cards done.

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

I arrived there at 1:28 on Saturday, January 25th. He told me he was closing @ 1:30p. I explained…read morethat I already had an account and it shouldn't take that long. He still refused. I did call him an a****. I went to the FedEx office on Peachtree Industrial and they were great. He told me that the owner was fantastic, but he's gotten complaints from that guy at that location in the past.

Because of their team member Rashaunda, they now have a loyal customer in me! I needed to print…read moresigns on a foam board and was advised by a friend to get in touch with the local FedEx before purchasing. I called and was connected with Rashaunda who assisted me every step of the way. Literally! She called several times making sure I was satisfied with order and personally reviewed the proofs before I submitted the order. She went above and beyond. I was truly blown away by the level of customer service she provided. My order was ready for pick-up two days later. I was so glad to finally meet Rashaunda in person! She was just as pleasant in person as she was over the phone. My signs came out perfect! The store is inside Walmart. The staff all wore masks and there were social distancing markers on the floor. I will definitely use this FedEx location again!

Amazing staff! It's pretty simple to make a visit to a shipping store easy and these gentleman and…read moreladies do it well. I will drive out of my way from the two other local The UPS Stores to visit this one.

So helpful and friendly! Even though they were busy there was no long line or long wait. And my…read morepackage will get there by Christmas!