I stopped in this location to do an Amazon return and to mail a personal package, the staff here was amazing, so friendly and attentive. Only one customer inside when I arrived and she was finishing up so, I had practically no wait. This location is pretty small and was stacked almost floor to ceiling with packages waiting to go out, there were a few UPS drivers inside moving boxes out to their trucks, no easy task with this kind of volume. After the clerk scanned the QR code for my Amazon return I received a notification stating my refund to my Amazon account was completed. I love the fact that I only needed to drop off the product I was returning without a box or label, I was also offered a physical confirmation receipt even though my app showed the confirmation. This is definitely a UPS Store I can recommend without hesitation and when I need this type of service and I'm in the area you'll find me here... read more

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Great customer service. Transaction completed quickly, efficiently and with a smile. In and out with no problems.

Was looking for a notary and they had one. I was also able to make copies & email them to myself. The gentlemen that assisted me was so helpful. Earlier that day I had went to office Depot to make copies, ect with their self help area. If I knew I could have gotten it all done here with assistance I would have came straight here. Now I know where to go in the future. They offer a lot of different services. The only downfall is the place is small but none the less I will be back! read more

Desired to send family heirloom China(80 yrs old) to daughter. The packages were received BROKEN!! Tried to get insurance claims from UPS Store & UPS itself(ie online.upscapital.com/tccp). Both corporation and mgr Saumil Nihalani VERY lacking in help in getting UPS claims thru. Received vague VM's w/ Bogus return phone numbers Website very difficcult to proceeded to file claim(s)....Upon last meeting(6/22/23), manager refused refund too!! Beware, your packages will be broken...even store associate said that UPS claims were ATLEAST 2 mos in return,if not at ALL returned at ALL!!! Good Luck! Want pictures(,rhorsley22@yahoo.com)send me a link!? Address: The UPS Store #4388;2880 David Walker Dr.;Eustis Fl 32726 Manager: Saumil Nihalani read more

I was told by the young lady that UPS is not guaranteeing any packages at this time during the Covid dilemma. So I told her I would do a three day select for a guarantee of third day delivery she told me no guarantee and still was going to charge me $37 for a 14 x 14 x 14 box. He tried to tell me nobody was shipping with a guarantee that is not true because the United States Postal Service is still guaranteeing! read more

If there was a lower rating than one star, it would still be too high for the service I received. I submitted an online order for pickup, 11x8.5 black and white on 80lb card stock, 14 copies total. I was called 2 days after placing my order and told that my image was "too large" and I needed to resize it and bring the resized copy to the store. I hadn't made it to the store yet when I was called again and told the job was done and ready for pickup. When I got there, the manager, Mr. Nimilani gave me my order. Printed on 14 pages of copier paper. "This isn't card stock." "Yes it is." "No, card stock is what business cards are printed on. This is copy paper." "No no, that is card stock, it is done. Sign here." I'm not going to waste my time arguing over a $5 print job. I try to give people the benefit of doubt, but I'm left with only two options: The manager of a "Business Solutions" store can't tell the difference between paper and card stock. Or... The man was intentionally, sincerely, screwing me. Over $5. Go read the Google reviews for this location, seems like a pattern is emerging... read more

The staff is really friendly and greet you unlike other ups stores. I was unsure of my shipping options but the lady helped me on what I needed. I will keep coming here for sure. read more

I LOVE THIS UPS STORE!!!!! I am so sick of Office Depot. I do a lot of copying and have not had good experiences at Office Depot on 441. EVERYONE that has waited on me has been wonderful. Very kind, often remembers that I've been there before and always professional and really knows their business of shipping. AND, it's not just me, I've noticed that they're treated everyone that has come in while I'm there the same. I highly recommend this place of business to everyone. read more

GO SOMEWHERE ELSE! I am disappointed that I was overcharged by UPS Store #4388. The UPS online tool, "Calculate Time and Cost," estimated $50.03 for ground shipping. I was charged $69.25. This $69 does not include $7.75 for an extra box, $5.00 for packing peanuts, and $2 "services. All said & done, I paid $85.04 to send parcel UPS Ground that I could have squeezed into one of the post office's large flat rate boxes. Shame on me for overpaying. I certainly will not do that again. read more

They charge DOUBLE the shipping costs which is outrageous and they make you think that if you don't take the shipping time frame they quote your package will not arrive in time especially when you are trying to ship for Christmas. Shame on me for not checking on line because I would have saved over $120 in shipping costs and it would have arrived 2 days earlier than what they charged me for and said it would arrive. I recommend people go directly to UPS or the post office than using UPS store were it is normal to charge you double and then some for their service. Really!!!! read more