Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

Ship it! This…read moreconveniently located UPS Store is my regular. There are typically UPS Store locations nearby. I can think of at least 3 that are less than 15 minutes from me, with this location being the closest. The staff at this location is always friendly and they move quick. The only time you might get hung up is by an unprepared customer. I've seen the staff always stay very patient and courteous with these more challenging customers. A bonus at this facility is that they have a self shipping kiosk for Amazon returns. I would say that 99% of my visits are for this very reason. Amazon returns are almost always free from a UPS Store. Just make sure you click the other options tab when submitting a return. In many cases, a Kohl's location will be at the top of the list. Additionally, in many cases, you'll have to pay to have it picked up from home. The self check out kiosks have made this even easier. Scan your barcode, put your item(s) in the bag provided, affix your label and drop in the box. From that point you can opt to have a receipt printed or emailed to you. Easy as that. Would I go back? Definitely. This is my go-to Amazon returns location. As long as Amazon is in business, returns will be a part of all of our daily lives.

She is racist and rude I know there's signs that's they charge for label and tape I can read yet…read morethis Mataji is here yelling for me to pay even before I sent the email like I'm broke I wasn't gonna pay for it like I'm stealing meanwhile I have business account with ups and i spend a lot of money with them. I will never come here again

super friendly staff! the girls in there are super efficient and helpful with anything you ask them…read moreto do for you!

I find myself going to the UPS people a lot. I went to this location because it's Saturday and my…read morelocal location is closed. I was glad to see these folks were open. I had a simple drop-off situation but the people ahead of me had some complex returning situation and the people working there were way more patient about it than I probably would have been. This location also has lots of packing stuff, some office supplies and printer type stuff. It's also conveniently located near a Half Price books and other shopping destinations, so it's not out of the way if you have things to do. AND they're open every day of the week! I love that.

I was here on 12/3/2024 and I cannot believe that I forgot to write a review about how superb…read moreSpencer's service is! Spencer was so kind to my friend and I who were traveling from Atlanta and needed to ship a lot of things back. Spencer ensured that everything would be wrapped to absolute perfection as we had a lot of glass that we were shipping. Initially, I was nervous about this location due to the other reviews however, Spencer cured any anxiety that I had. He was very friendly, knowledgeable and helpful upon arrival and Main maintained that way throughout the entire experience. I had a lot of questions and concerns which he addressed and then went on to prove that he's of his word. He was patient as he addressed all of my concerns. Stellar customer service can be like hunting for a unicorn these days so I'm very appreciative. Fast forward to the arrival of my packages. Everything was so perfectly wrapped and packaged immaculately! No room for shaking up the contents. Absolutely nothing was damaged. Thanks sooo much Spencer! You are a gem

Took in a shipment of 6 boxes with a few oversized. Two people working behind the counter were very…read moreslow with the people they were helping. When it was my turn, I was told to take them to the self-scan. I specifically did not go there because of the number of boxes and their size. I had all the boxes arranged on my cart so the employee could scan them easily with their wand. I go to UPS Stores all over Cincinnati and Dayton, and this was about the worst experience.

I had some items I needed packed and shipped. The young man who waited on me was quick, friendly,…read morehelpful and funny. I witnessed the other staff also being professional and friendly with customers. 10 out of 10 for these employees!!

The older black lady walked up to me without knowing what I had needed. Stating you need to print…read morethe label we can't take this without printing a label. She repeated this several times again not a hello how can I help you nothing. It was very off putting. Her conduct was offensive

I mistakenly went to USPS to send an overnight letter. I had a…read more postage stamp received from the Company which allowed the free delivery. The lady at USPS noticed the free postage only applied to UPS, so she sent me on my way mentioning USPS would have charged about $23. Arriving at UPS I found friendly service from the manager. He moved quickly to grab a special envelope and he packaged my letter. I thought I would have to pay for the envelope, but it too was free. What a treat to be accepted by such a friendly fellow. I was in hurry and he moved quickly. Wish I had more reason to use his service. Bob F

I had a return to Lands End & took in the store. I had trouble getting on the website & was…read moreoffered no help. after about 8 minutes -where 3 people were helped before me, a female employee offered me the WIFI card. I thanked her & tried to gather information on the return & still had trouble but was offered no assistance. The male employee never said a word but he did chat with the female employee. I was so frustrated and put my head down on my hands on the front counter. I then asked for a chair as my back has fusions & standing is painf. The female employee gave me one but the male had no reaction. I realized that my return had to go to post office & left after 20 minutes. It was an awful experience & I will NEVER use this site again. The male employee only helped males in the line behind me . I felt ignored & have used this location for years but NEVER again!!! Ellen 513-257-9091

I didn't have to wait long long at all. Bob helped me out with the right envelope and the customer…read moreservice was great!

Quick service with friendly staff. Clean store. Tucked in a corner, past the water fountain. I…read morewill return when needed.

Shelby I think that's what her name was is so rude and passive aggressive. She makes the atmosphere…read more so unwelcoming and unfriendly

The employees here are actually so mean and passive aggressive for no reason it's crazy.read more

9 hours early refused to check me in claiming I was late. Extremely rude people working the guard…read moreshack. Every time I come here it is nothing but a hassle. Last they said they didn't have the paperwork for my pickup set 6 hours ended up leaving because they finally said that the order wouldn't be ready that day. Again the guards were extremely rude.

Very new and modern state of the art facility! Can get you…read morein and out very fast. I arrived 45 minutes early, they put me in an unloading dock. 45 minutes later done. Reloaded my trailer, my trailer 5 hours early. Didn't even have a chance to use the driver's lounge. They have a large help wanted sign on a trailer sitting in the front lawn. Can you guess why?