Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

Ship it! This…read moreconveniently located UPS Store is my regular. There are typically UPS Store locations nearby. I can think of at least 3 that are less than 15 minutes from me, with this location being the closest. The staff at this location is always friendly and they move quick. The only time you might get hung up is by an unprepared customer. I've seen the staff always stay very patient and courteous with these more challenging customers. A bonus at this facility is that they have a self shipping kiosk for Amazon returns. I would say that 99% of my visits are for this very reason. Amazon returns are almost always free from a UPS Store. Just make sure you click the other options tab when submitting a return. In many cases, a Kohl's location will be at the top of the list. Additionally, in many cases, you'll have to pay to have it picked up from home. The self check out kiosks have made this even easier. Scan your barcode, put your item(s) in the bag provided, affix your label and drop in the box. From that point you can opt to have a receipt printed or emailed to you. Easy as that. Would I go back? Definitely. This is my go-to Amazon returns location. As long as Amazon is in business, returns will be a part of all of our daily lives.

She is racist and rude I know there's signs that's they charge for label and tape I can read yet…read morethis Mataji is here yelling for me to pay even before I sent the email like I'm broke I wasn't gonna pay for it like I'm stealing meanwhile I have business account with ups and i spend a lot of money with them. I will never come here again

super friendly staff! the girls in there are super efficient and helpful with anything you ask them…read moreto do for you!

I find myself going to the UPS people a lot. I went to this location because it's Saturday and my…read morelocal location is closed. I was glad to see these folks were open. I had a simple drop-off situation but the people ahead of me had some complex returning situation and the people working there were way more patient about it than I probably would have been. This location also has lots of packing stuff, some office supplies and printer type stuff. It's also conveniently located near a Half Price books and other shopping destinations, so it's not out of the way if you have things to do. AND they're open every day of the week! I love that.

Your delivery drivers always impress me with fast deliveries. Sometimes, the delivery drivers don't…read moretake the time to walk up 3 steps and leave packages on my porch. Today, my package was left by the fence. Do you hire disabled people? Maybe UPS could hire two people to make deliveries. Hire one person to drive and one person to leave the packages. Then split shifts and switch positions.

I was here on 12/3/2024 and I cannot believe that I forgot to write a review about how superb…read moreSpencer's service is! Spencer was so kind to my friend and I who were traveling from Atlanta and needed to ship a lot of things back. Spencer ensured that everything would be wrapped to absolute perfection as we had a lot of glass that we were shipping. Initially, I was nervous about this location due to the other reviews however, Spencer cured any anxiety that I had. He was very friendly, knowledgeable and helpful upon arrival and Main maintained that way throughout the entire experience. I had a lot of questions and concerns which he addressed and then went on to prove that he's of his word. He was patient as he addressed all of my concerns. Stellar customer service can be like hunting for a unicorn these days so I'm very appreciative. Fast forward to the arrival of my packages. Everything was so perfectly wrapped and packaged immaculately! No room for shaking up the contents. Absolutely nothing was damaged. Thanks sooo much Spencer! You are a gem

My go to spot for Amazon returns. The customer service is a bit hit or miss in terms of…read morefriendliness, but the staff are knowledgeable and quick. I recently tried to mail a package and was quoted $30 vs. $11 at USPS, so I opted for USPS. Parking is easy since it's in a plaza.

The Staff at this location needs training in being polite and business-like. Not a good idea to…read moremake disparaging remarks about Customers who have been there before, and laugh about it. It's very awkward and extremely unprofessional. I will not be using this location in the future.

I had a return to Lands End & took in the store. I had trouble getting on the website & was…read moreoffered no help. after about 8 minutes -where 3 people were helped before me, a female employee offered me the WIFI card. I thanked her & tried to gather information on the return & still had trouble but was offered no assistance. The male employee never said a word but he did chat with the female employee. I was so frustrated and put my head down on my hands on the front counter. I then asked for a chair as my back has fusions & standing is painf. The female employee gave me one but the male had no reaction. I realized that my return had to go to post office & left after 20 minutes. It was an awful experience & I will NEVER use this site again. The male employee only helped males in the line behind me . I felt ignored & have used this location for years but NEVER again!!! Ellen 513-257-9091

I had been avoiding this UPS store from past experiences (as you can see from other reviewers). But…read moreI needed to drop off a package that I thought I could leave at the post office which is nearby. I noticed from a banner out front that they have a new owner. When I went in I was pleasantly surprised! There was a cheery greeting, and as I approached the counter there were three workers ready to help! Nesa helped me and she was great. She was personable and efficient. She did everything with a smile and was so upbeat and nice! I will definitely be bringing my packages here from now on!

Quick service with friendly staff. Clean store. Tucked in a corner, past the water fountain. I…read morewill return when needed.

True name of business is BLACKJACK 1696, LLC. ... (513) 825-0400…read more 1/1/1990. Type of Entity:Limited Liability Company (LLC) ... Daniel Willbrand is also identified in BBB files as the Owner of BLACKJACK 1696, LLC. ... (513) 825-0400. Public Record. This store tired to over charge me for a Ups shipping label by 3 times the amount it should cost $800. I purchased my own label on line and printed at the store to put on the box. They accepted the box for shipping and never shipped the overnight package. I dont know where my package is. Paid $232 plus the perishable contents of my package for over night shipping. That was 3 days ago and never received my package after they took it.

a girl at this store was VERY mean to my mom, my mom asked her a question and she would not help…read moreher at all and she was very rude about it. the Girl told my mom that everytime my mom has been in the store she has been rude to her. My mom said she was in this store only one other time 3 years ago. when my mom left the employee asked for her name and told her to never come into this store again. this is locally owned and I will be sure to NEVER EVER use this store services. I would give this store negative fifty bagillion if I could but I can't so I gave it 1.

Shelby I think that's what her name was is so rude and passive aggressive. She makes the atmosphere…read more so unwelcoming and unfriendly

Very new and modern state of the art facility! Can get you…read morein and out very fast. I arrived 45 minutes early, they put me in an unloading dock. 45 minutes later done. Reloaded my trailer, my trailer 5 hours early. Didn't even have a chance to use the driver's lounge. They have a large help wanted sign on a trailer sitting in the front lawn. Can you guess why?

9 hours early refused to check me in claiming I was late. Extremely rude people working the guard…read moreshack. Every time I come here it is nothing but a hassle. Last they said they didn't have the paperwork for my pickup set 6 hours ended up leaving because they finally said that the order wouldn't be ready that day. Again the guards were extremely rude.