I walked in on a Sunday as full-blown crazy return girl with arms full of packages (literally too many for me to carry) + some Xfinity equipment. The guy working was seriously patient and didn't make me feel rushed or annoying, even though I was definitely a lil extra. He checked my labels, made sure everything was scanned and confirmed each item was good to go. BTW: bye bye returns. I finally get half of my couch back. read more

I went to this UPS for a fingerprint appointment for my job and everything went well. The process was quick, the staff was friendly, and the place was clean. Would recommend! read more

The UPS Store - UPS - Shipping Centers Near Me - Fort Lauderdale, Florida

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The staff here is incredible. They have the best energy and work very well together. They always make sure to go above and beyond for all the customers and it does not go unnoticed. It is hard to find something like this now a days. I hope they get compensated for their diligence and hard work. read more

I went there today to do fingerprints for a new job and I had the most positive experience with Shaun, who did my fingerprinting! He was very efficient, incredibly kind and talked with me about how much he loves his job. I was so blessed to work with Shaun today at this location! Thank you Shaun! read more

This place is an absolute disaster. The store opens on 10 AM on Saturdays and the two "employees" show up at 10:25 wreaking like weed. There was a 100 foot line outside for people waiting! Extremely unprofessional for this company and horrible representation.! read more

I had a pair of cushions that I needed to return to Amazon. After I got all the details to Amazon, they sent me a QR code for the return at any UPS store. I saw the email said to pack it in a box but since the cushions came vacuum packed, the cushions would not had fit the original box, so I said, I'll chance it.... I went to the UPS store and the clerk said to me, you have to pack it before shipping it....or....we can sell you the box..... I said, OK, how much would it be? The cushions were about 20" x 20" x 6" ....the guy took measurements and told me....$17. I said What ?????!!??? $17 for a cardboard box ????? No way. I said, I will find a box and I will come back...... I continued my errands and I went to get some produce at Monterrey Farmer's market. I saw Edwin, the owner and I asked him if he had any spare empty boxes he could give me...he said sure.... He got me a nice big box that was perfect for the cushions. I went back to the UPS store and got my cushions shipped back to Amazon... Can you believe $17 for a cardboard BOX !!????????? read more

The staff here are probably the best I've ever seen at an ups store. It's a busy store but they are courteous, friendly and fast!

This is a super Convenient location. The staff is fast, friendly, and helpful. This is my go to place for shipping!

Shipped a package after several days of NOT seeing the package move ONLY a label created in the system ... The Main UPS HUB said that's not normal. Start a claim., it must be with where you shipped it in Las Olas, obviously they just created a label and never sent the package, Las Olas store was not helpful at all. They didn't even want to start a claim said it's normal to not show up in the system after a week. It's been a month I had to start a claim package never found. read more

very good service the employees show respect I came to return my 5 large items and I was in and out in no time I recommend this ups store

Location is extremely convenient. This is near where I work and given that I'm usually at the office, it has happened once in awhile that I've had to reroute a package there. That and because my job sometimes uses UPS, I've had to drop off packages there as well. Oh, and then there's the one time I went to pick up mail from a P.O. box a girlfriend of mine closed out given her moving. All these experiences have always been short and sweet. Employees genuinely are helpful and friendly. read more

I've held back on writing a negative review, but have only left this location speechless by how the employees treat customers. Multiple times now they are beyond rude, unhelpful, and condescending. I actively go out of my way to another location but when I come here for a quick stop in I really am appalled. read more

I came in here the other day to print some things for work. I was in need of color printing for presentations. I called first because the file was on email, not a thumb drive so I wanted to make sure there was a way to get it to them. The associate let me know it could be emailed to him and we could get it printed. With only one associate in the store, it became a little harrowing as people kept lining up. You could see and feel the employee's stress level rising. In a rush he ended up pulling the wrong email up and almost printed someone else's documents thinking they were mine- good thing he asked me to confirm the copies and number of pages. The printer's stapler function wasn't working so I had to manually staple them which isn't terrible other than the fact that I was in a hurry and felt like I had taken up so much of his time already that I just wanted out of there. The paper quality as well as the ink was really great. I was impressed with the output in the end. A little stressful getting there, but was really pleased overall. read more

The UPS Store - Shipping Centers Near Me - Fort Lauderdale, Florida

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UPDATE - it appears that out of three packages i recently shipped, not only did the 2 I shipped from this location take substantially longer to arrive, the contents are apparently missing. This resulted in an investigation which so far appears to indicate how this location functions: they seem to undercalibrate the scale. A package with virtually identical contents shipped here shows a weight of 0.75 lb vs 6 lb+ at the other UPS store. My mistake for not double checking at the time of shipment. It seems I can't in good faith recommend this location at this time for shipments of any return merchandise when the customer may be in a hurry and doesn't verify the weight on the shipping receipt. I will update when I find out more. Hopefully they can fix the problem. No street parking upfront. Very practical location for downtown business but what good is that in light of my recent experience? read more

They know that customers can't get a internet connection in there store in order to print shipping labels and have to walk in the middle of the street for a connection and they refuse to correct the problem. read more

What a useless place. I have no idea on the strategy that UPS has with these stores, but a very unfriendly environment, poor service and uneducated people. If your looking for bad customer service and zero commitment to customer service, this is your place. read more

I haven't been here since they switched franchisees but, while the new owners made it more drab, corporate, and sterile looking, their customer service associate, Jean, is great. Always greets you nicely, is professional, helpful, and quick! That is all I can ask for at a UPS store! Make sure you keep him! read more

Jean gave the most amazing service today. Made our complicated shipping experience so easy and flawless. Thank you so very much!

The worst company ever The worst company ever. Packages come opened or destroyed. Their driver today just decided to literally throw a package and it almost hit me on my head. Further more he kept screaming and swearing about people wanting packages delivered. Called customer service and nothing was resolved. They just hang up the phone. read more

I'm very disappointed in this location. Up until recently, I considered this store a business partner. Since the change in ownership, everything that could go wrong has. They have sent my packages to the wrong address, typed addresses in wrong constantly, have personnel that are discourteous and very slow. They do not keep accurate records and have changed my agreement to exclude discounts I've had in the past. They are also very defensive and take no responsibility. It's always someone else's fault. I have never written a bad review about any company in the past but feel that this is my only recourse at this time. Believe me, I'm not the only one. I stand in line with other customers rolling their eyes. read more

Fast and friendly. I had a few things to ship and had no idea how to. The staff was very knowledgeable and Courteous. I was in and out very quickly. read more

Jean is AMAZING! Goes above and beyond to provide excellent customer service! Called yesterday to inform them the person who found my passport had shipped it with the wrong name. He said he'd make a notation of it but you know how that goes. Well, I called today and not only did he remember our mailbox number but I forgot to leave my number so he went thru all the numbers on caller i.d. to inform me it had arrived. Don't see that kind of customer service here in Florida. Jean is a great asset to this place. read more

They charge a fee of $2 packing materials per envelope even though you bring your own UPS envelope. Make no sense. I called UPS 1800 and they told me to confront the store. Really?? This store is ripping people off read more

These guys are great, best decision was to choose this company/address for my business. Professional...always there for anything I need. Have recommended to many people, everyone very happy to work with this location. read more

Used them a few times; no complaints. Friendly and quick staff. Free 5min parking (only 1 spot) directly in front of the store (east side of 4th Ave between Las Olas and 2nd St) or free 20mins parking across from the store in the Las Olas Place parking garage. Also a few metered spots and areas for (illegal) parking along 4th Ave. read more

So incredibly helpful. I came in with a 40 page document that had formatting I couldn't figure out on our work printers for a big event that week. The owner, James, spent a ton of time working with me to make sure the printing looked like I wanted it to. In the end the project looked great and it was the staff here that made sure it all worked out perfectly. Usually, I dread coming to printing stores, yet this owner let me sit and work on his wifi while he got the job done to the caliber I needed. I would not hesitate to have you go see the staff here if you are in need of quick, friendly, and extremely helpful service. read more

Excellent, Excellent, Excellent and very professional. I dealt with Jim (Owner) he was very helpful. These guys know what they are doing and did a great packing job on an expensive item that I was sending to China Even though this is not the closest UPS Store to my house and the parking could be better I will go out of my way to use this UPS Store they are that good. read more

I required notary services for multiple signers and documents. The service was efficient and accommodating of my needs. It was a pleasure using the business services at this location. read more

Omar was very friendly and helpful! I was in a rush and appreciate the quick efficient service. Thanks!!

BEWARE! Had 4'x4' painting to ship from Ft Lauderdale to Atlanta I weighed at home very nearby 27lbs Gave credit card # and ask UPS to ship and email me invoice (I live across the street) Got call must go by freight so be it. Charge was $649 So when received in Atlanta 8 days later cardbrd box damaged and felt "light" with invoice that stated 123lbs so I weighed it Total 51lbs. Did on line UPS quote with exact dimensions via frieght $350. RIPPED OFF Manager refuses any adjustment BEWARE And I live in building next to store RIPPED OFF read more

UPS/FedEx/the post office are usually such a hassle. This is by far the most efficiently run shipping/printing center I've ever used. I'm always in and out within 5 minutes - they've taken the pain out of the experience. read more

Hands down The Best Mailbox Service around. I have had a box with Jim and his team for over 4 years. I can't tell you how much I appreciate the services they provide for me and my business. I have a never ending flow of packages being sent to my UPS box, 3-5 heavy packages a day, and I love that I get emailed the second one arrives as I'm always in a rush to pickup stuff. We even have had super heavy and giant items delivered and never have a problem. I'm always having car bumpers, hoods, fenders, even 500lbs of wheels and tires delivered and I've even had a king size bed mailed to their store once (sorry about that one guys). They always have a smile on their faces and take care of business. I love this store and it's staff and know they treat every single one of their customers just like me. As for parking I always just pull right up and I'm in and out in a minute or less most of the time as the guys see me pull up half the time and start grabbing my packages and mail. Just the best period. Plus it looks cool to have a Las Olas address on my cards haha. Thanks Guys! - Mike - 308 read more

While at The UPS Store I learned of their mailbox services. They actually have a legal Las Olas Blvd street address with email notification. My business is now located at 401 E las Olas Blvd, Suite 130 Fort Lauderdale, FL 33301. How professional and cool is that?? :) Also, when I opened my mailbox they gave me a "Key Saving Card." It saves me 15% on most items/service and 5% on UPS shipping. A good deal! :) read more

When my mother passed and I was the executor of her will, I wasn't sure how I was going to distribute her belonging. I did a Google search of Estate Shipping and found this location. After reading the reviews, I contacted them, and they came out to my mothers condo in Fort Lauderdale. They helped separate the items by the person to whom they were being shipped. They stabilized the items for transport back to the store for packing that would meet UPS standards and then shipped all of the various items (fragile collectibles, paintings, clothing, furniture, etc.) to the appropriate family members. During this time of loss, I am so thankful for the excellent job by this group of professionals. Thanks you guys! read more

i recieved the most amazing shipment today from the ups store in downtown flort lauderdale on las olas blvd. the way they packed my piece was one the best packed jons i ever seen. i was overwhelmed. they should be highly commented. what a great experience. thank you frank fasullo 617 atlantic ave. new orleans,la 70114 read more