This was my first time visiting this The UPS Store in Garden Grove. The staff were very friendly, and returning my Temu items here was quick and convenient. The employee helping me was very familiar with the process and handled everything smoothly. One small thing to note: Temu returns require a box. I didn't keep the original one, so I ended up buying a box here for $3.82. Also, there are quite a few parking spaces here, but the lot gets pretty busy with cars constantly coming in and out. Just be a bit careful when parking or pulling out. read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

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Finally a wonderful UPS location that can do their job! They're located near the same complex as Rodeo 39. I've received fast and great service every time I stop by to drop off Amazon & Happy Returns. They have two to three employees working here at all times so the wait is minimal. Highly recommend this location for your UPS needs. read more

I came in the other day to scan some documents because I needed to send them to my new job. Sofia helped me and she was very patient and fast. read more

Service was fast and easy and it's local by my house, which makes a convenience. Customer service was very nice and fast and that's valuable to me. read more

I ship a lot of boxes and I have been to all of the local UPS locations. This is by far the best !! The staff is friendly and helpful. The line is never more than 2 people and there is parking right in front of the store, so you don't have to lug packages across the parking lot. read more

This is by far the best UPS store I have ever used. Quinn and the rest of the staff are very knowledgeable and friendly. They explain to you about your shipping options and make shipping so easy and stress free. Parking is great. They are a pleasure to work with. Thank you again read more

The service was fast and efficient. I've returned Amazon items here and also print something as well and it went smoothly.

I very dissatisfied with the way my packages were handled here. I visited this store today and was extremely disappointed by the level of service and employee training. After scanning pre-paid labels, the young girl repeatedly threw my packages onto the floor in front of me and made me concerned whether they were being properly scanned into the system and about the overall care of customer shipments. In other UPS locations I've used, packages are placed into bins or bags immediately after scanning, not dropped on the floor. I respectfully asked the employee to stop throwing my packages. Poor service received, I will not be using this UPS store again. read more

Charge for PC usage AND printing because their email system is terrible. Use fedex. More secure and less steps *+ cheaper.

My favorite UPS store in the GG area. Staff is friendly and helpful. The only place that is willing to tape packages for their customers without charging. read more

Always quick, easy and friendly transaction when doing Amazon returns. Parking is easy and major bonus that it's in a convenient location.

Super friendly team, fast service, and my packages always arrive on time. This location is reliable and well-run, and the staff is always professional and helpful. read more

Located at Rodeo 39 center. Called ahead of time since another location had a homeless, little crazy guy standing in front of the door and no guy workers was currently working... spoke with a guy whom stated no crazy person around . When I got there, a lady and the young gentleman was there. I asked for help as I was returning something super heavy. He was really nice and helped me out. If I'm heading north... I'll come to this location moving forward. Thank you to the nice guy that helped me today read more

Very good experience. Always quick and attentive! I opened the mailbox here and always got promptly notified for new mails/packages. Also 24-hour access already makes it better than USPS! read more

The customer service I receive from Quinn and her team is exceptional! They are attentive and friendly. I am helped right away with all my needs and I now I never have to worry about porch pirates stealing my online orders. The parking is sometimes limited in front of the store because it's shared with other stores by Rodeo 39 but usually don't have to park too far. read more

Tried to overcharged $239 for a letter to Vietnam. Went to another location cost me $130 for the same service. Beware of the scam.

I'm very pleased with my experience here every time I go, and am so happy such a great UPS location opened up down the street from me. They have long hours and parking has always been easy for me, though I'd imagine it might be tough Fri-Sat in the evening when Rodeo 39 gets really busy. Weekend mornings are no problem, though. I've purchased stamps, made numerous Amazon returns, and have dropped off some letters to mail via USPS. The employees have always been friendly and knowledgeable, happy to give me a receipt for my returns, take my letters from my hand, and even recycled a box for me that I brought my returns in. At other locations, I've had employees fight me to give me a receipt for returns (then had my returns lost) and tell me to go put my letters in their mail slot myself. I've never had any returns lost in transit at this location, and they also make printing return labels easy. I'm definitely not going to any other UPS location but this one from now on. Shoutout to the helpful and friendly employees here who are willing to go above and beyond to make for a good customer experience. read more

One of my favorite UPS location. Great service! Rarely ever a long line and open on Sundays! read more

The UPS Store - Designated parking - Shipping Centers Near Me - Garden Grove, California

The older Asian lady needs to stop making up rules to try and sell overpriced boxes for Amazon orders. I have proof that she was supposed to accept my return in the box but wanted it in her UPS box for 10$ which wa s'more than half the price of what I was returning read more

The most helpful UPS Store ever. The manager is very knowledgeable and patient with her customers.

This UPS just opened in the rodeo39 plaza and I stopped by on a Saturday to return a bunch of stuff from Amazon. The girls working there were really friendly and patient with me as I was searching for the barcodes. They didn't even charge me for a piece of tape unlike the location on Chapman! I highly recommend this location for all your shipping needs. They even print posters and business cards! read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

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New UPS Store Hey everyone, I'm so excited there is a brand new UPS store in the In N Out / Canes shopping center at Beach and Garden Grove! Went in this morning and they have a beautiful store and excellent customer service (shout out to Sophia). No more driving 20 minutes away to do all those Amazon returns. Please check them out! Their address is 7927 Garden Grove Blvd, Garden Grove, CA 92841 read more

Really friendly staff that goes above and beyond for you! From delivery, shreding, printing, and etc. They do it all!! read more

The UPS Store - Store front - Shipping Centers Near Me - Garden Grove, California

Just open my mailbox today, people's work here is nice and friendly. Explain very details and their service is great. Store new & clean. In the plaza have chase bank, in n out burger, Panda Express, fitness center and other restaurants very convenient. read more

I always come here to laminate, return packages from Amazon, and I look forward to being a continuous customer of this UPS Store location. They have exceptional customer service and cleanliness at this store. Not to mention great prices! Shoutout to Quinn Nguyen for being very helpful and friendly. She is such a joy and makes everything smooth sailing. read more

They are located in the Rodeo 39 complex - on the side of Planet Fitness facing Garden Grove Blvd. They offer Passport Photo services. Service was fast and prompt. read more

The gals in here were so helpful. I'll be back for all my shipping needs. Thank you. UPS is my go to. read more

The UPS Store - Even has the supplies I need to stay organized. - Shipping Centers Near Me - Garden Grove, California

First time i ever had issues with an amazon return. Also pick up spot for cash labor so ashtray

A+ service one stop shop notarized and faxed our documents .reasonable pricing great service

I had a really disappointing experience here. I asked if I could have an unused box to pack an Amazon return, and they wanted to charge me **$7** for what was essentially trash--an unused, leftover box! I understand businesses need to make money, but charging for something they were going to throw away anyway seems excessive. Definitely not the kind of service or value I was expecting. What happened to customer service. read more

Employees were very friendly. I went here to get my documents notarized. Everything was quick and easy. They check your ID to make sure you're the actual person signing. read more

I visited last Friday, and the clark she was pretty kind. I highly recommand this location.

This UPS store is one of the best shipping destination that I've been to. Quinn Nguyen, the manager was so helpful, always service with a smile. I feel like family when I'm here shipping out stuffs and doing Amazon returns. Definitely recommended. read more

So glad they finally opened up! I needed a P.O. Box that was close by and was able to get one at this location. Staff is super friendly and helpful. I ship out all my packages here. Also, notary services!! read more

Quinn always provides phenomenal customer service! A++++++++++++++++++++++++++++++++++

Love this location. I use it as an access point for all my packages as well. Service is friendly and consistent. They are fast, organized and efficient. You can also rent PO Box here with access after hours. I always go offpeak hours so Rodeo 39 isn't too busy and always have parking in front of the store. They have a couple reserved parking spots so that always helps as well. read more

Rarely do I write a review, but this spot definitely deserves a 5 star. Very welcoming staff, spacious, and even opens 7 days per week. I highly recommend opening a mailbox here, especially if you buy a lot online. Easy to pick up and avoid mail theft. PO boxes at the Post Office do the same, but they don't take UPS, FedEx, or Amazon packages. Whereas, here does. read more

I like this store. They do good job. They do printing. Prices ok. Hope this store stay for long time.

By far best ups location I've ever visited. Service has been absolutely amazing and consistent. This is the only mail center I will ever go back to. This location is reliable, fast, and attentive. You cannot find service like this anywhere else. meow read more

The customer service at this location is excellent!! Since my first experience here, I've been driving out of my way to come here for my returns and shipping because they're that good. They are very patient when providing shipping costs and times and always help me decide. With returns they always provide a receipt so you can easily track your returns. Highly recommend this location! read more