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    The UPS Store

    2.6 (12 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    6 months ago

    They are extremely helpful and I highly recommend them. The store is very clean and easy to use.

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    3 years ago

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    1 year ago

    Kimaya was SO rude. treated me pretty poorly when I went in to make a simple return. I won't go back to this location.

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    2 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (21 reviews)

    It seems like this location is hit or miss regarding service. I came on a "miss" day. We arrived…read morewith a package that we wanted to drop off. The gentleman at the desk said in a brusk tone, "You gotta a label?". No hello, no nothing. I replied by saying that he could be nice about it, and he just grunted (really). The Assistant Manager, Kory, came up, stared at me, and then said something to the effect that they are working on improving (paraphrasing). Kory said this with such emptiness and lack of sincerity that I responded with, "no, you won't". Kory's response was to say that "At this point I don't care what happens". It went downhill from there. I like to believe that all of the people working there today, including Kory, are better than this. It never hurts to be courteous and simply nice. Anyway, hopefully, you all will have a better experience. For what it's worth, I will not use Fedex again if at all possible.

    Ugh, I'm so mad at *myself*, because I meant to do "the survey for Fedex" in, you know, the time…read morethat you're supposed to do these things... But life gets away from you, and you don't do that... So that survey expired. I hope FedEx reads this... Bottom Line: Isis is a *great* employee!!!!! At any rate, Isis at this Fedex, was a dream. She was a perfect employee. She was absolutely hospitable, helpful, kind. I live in Connecticut, but was going to fly into Greensboro to stay with my sister for a period of time. I literally called this FedEx store ahead of time to get some thing printed before I flew into town... I called up the FedEx store, spoke to Isis, she was able to help me with everything right away. Completely knowledgeable. Completely kind, helpful. She took customer service to the next level. She was the best. When I flew into town, I called and emailed to connect about everything... They say it's all set. So then I show up at the time they say everything is ready... Everything is printed, completely beautifully!!! I had brought in a poster frame to put in the printed poster that they printed... It all fit perfectly beautifully... Everyone at this location was totally supportive, kind, professional... It was really great to work with all of them. Everything went completely smoothly from start to finish! They are a really great team. As well, while it's a bit pricey, the quality of the print--an 24 x 36 -- is SUBURB. Pricey, but, worth it. And Isis is GREAT.

    The UPS Store

    The UPS Store

    (12 reviews)

    Always a great experience…read more This location stays busy both inside and out. Parking can get a bit hairy at times but I'm normally always in and out so I can just pull in front of the store for a quick drop off. I love that their self kiosk is always working so if you're doing Amazon returns or just dropping off pre labeled packages, you can skip the line and move on with your day. I've never used it but they do have the mailboxes if you're in need.

    I had a really unpleasant and disappointing interaction today with one of the employees at this…read morelocation. In short, he was rude and unhelpful. While I was waiting in line to be helped, the person he was working with expressed that she did not expect her shipping cost to be so high and asked if there were less expensive options. His response was, "We're not the post office". She decided to go somewhere else. When it was my turn, he barely acknowledged me and only said in a harsh tone, "put it on the scale". My transaction was a simple drop-off so I just let it go and left, but I left annoyed and unsatisfied with the service I received. This is the second time I have witnessed this person act this way toward a customer, so I don't think is an isolated incident. I will no longer go to this store and I will also think twice before using UPS for my shipping needs. I'm sure there will be the standard response to this post from UPS stating that this is concerning and that they will endeavor to improve. In the end, I know that this will go nowhere with management and higher-ups who simply do not want to deal with issues like this, and really don't need to because they already have more business than they need.

    The UPS Store

    The UPS Store

    (15 reviews)

    I know there are a lot of bad reviews about the attitudes of the staff members at this location…read morehowever, I had the complete opposite experience. A sweet woman with a Monroe piercing greeted me kindly when I came in and was as friendly as can be during my visit. She was also very patient with my multitude of Amazon returns!

    This UPS store, located at Pisgah Church Rd. and Elm St. in the shopping center with the Harris…read moreTeeter grocery store, is very busy. It offers mailing, and some printing services, as well as Amazon package drop-off (which means it sees a lot of foot traffic throughout the day). Although the store is very busy, the employees keep everything running smoothly for the most part. The store is always clean and organized, and the staff is friendly. My only "gripe" is that the reception for mobile and WiFi service in the building is horrible, so when going to pull up an Amazon code for a return, it is often difficult. Although the store has guest WiFi for customers, no one seems to know how to access it. The manager has made it a habit to tell people to go to the cafe next door and purchase something to use their customer WiFi. This is instead of researching what the UPS WiFi password is. I found that inconvenience a bit off-putting, so I don't frequent this location like I used to. Thankfully, Amazon has added a new feature that allows me to add my product return labels to my Apple Wallet before going in, so I no longer need the WiFi, but still. Customers should be directed to leave your store and go to another store and spend money, just to use your services. That's weird. I appreciate the convenience and the fast, friendly service, but the value is a bit questionable at this location for me. Especially when one has to spend additional money just to return a package for free. I recommend you visit at your own risk. :)

    The UPS Store - shipping_centers - Updated September 2026

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