Needed to have an item packed and shipped. Staff was VERY helpful in getting correct size box and…read morepacking the item. Shipping was easy. Very good place to go to get items shipped (and packed for you as well).

Charges for black and white copies, $.50 per page, someone called the police, I need to report a…read morerobbery

Convenient location, helpful staff, and location stays fully stocked…read more They have a kiosk that allows you to skip waiting in line. That's a plus and it always works. Parking can be difficult at times due to how busy this location gets but it is usually convenient.

I frequent this location for shipments and returns. Today was NOT my first encounter with this…read moreemployee. There was a person in front of me who was helped and left. I was the only person in the store. She chose to label other packages in the store instead of assisting me. When questioned, she said the boxes were there first. After 10 minutes of waiting, she has me move to another register. I was trying to see her name plate and she turns it towards me and says "can you see it?!" She was rude throughout my transactions. Then she throws a UPS store card at me and says I can leave my review there. There are many struggling, capable people who would love to have the job that she apparently hates. I am very hopeful that UPS would rather have a pleasant, customer-oriented person representing their company instead of this miserable, bad-mannered, impolite individual. Common courtesy isn't hard. I will not use this location again and also will avoid UPS when possible.

I use this place for my postal, copy and notary services,…read more The owner is excellent and her helper Kayla was EXTREMELY HELPFUL!!! Can't recommend it highly enough! Old fashioned service,, the way it was meant to be!

We just moved into the area. And we started using Goin Postal. The people are all so nice and…read morefriendly. And always willing to help. I'm really glad found them.

The same day as the winter storm, I needed to make a last minute Amazon return. I have avoided this…read morestore because it sits near a busy intersection, but I was very close and decided to take a chance. The staff moved through the line quickly and with positive attitudes. The parking lot is small and in a busy location, but I navigated it ok. Just pay attention to the arrows.

This UPS Store on Battleground is on a bustling street and sees a lot of traffic. Despite that,…read morethey keep up well. I am always greeted with a smile, and they get the customers in and out fairly quickly. They also keep the store clean and organized. Today, I went to get a document notarized and was pleasantly surprised at how quick and easy that process was. I feel like it was $10 well spent.

Goin postal saved me a drive to the FedEx store. I was able to purchase my work package. It's…read morelocally owned. The owner was nice and informative. It's located downtown.

I shipped my laptop to the IT guy, from Goin' Postal. They were great to work with me to make sure…read moreI had enough insurance and it was delivered promptly by FEDEX. By mistake The IT guy shipped it back to them instead of my home address. I was frantic when it didn't show up at my door when it was expected. Once I figured out that it was delivered to them instead, I drove over to pick it up. She was very gracious and handed it right over once she knew it was mine. Thank you!

They are extremely helpful and I highly recommend them. The store is very clean and easy to use.read more

Visited the 3912 Battleground location this morning. They were slammed with only 1 employee visible…read morebut she rocked it! With all the noise and craziness of the holiday season, Cordella was polite and smiled at each customer she encountered. She was a shining example of what customer service should be. I have visited other UPS stores in the area and have been greeted by some pretty miserable humans. Not this one. Thanks Cordella for the kindness you showed today and for your hard work in getting an extremely long line served quickly. You should definitely be training other locations on excellent customer service!

I stopped by here around 1:25pm on a Saturday afternoon to drop off a package to return to Amazon…read more It wasn't busy and there was no wait. The store was clean. There were 2 staff members present. I was promptly helped by the female staff. It was quick and easy process. I was in and out in less than 2 minutes!

I needed to drop off an Amazon return on a Saturday morning about 11 am. There was no line, and it…read moretook me about 60 seconds to get in, get the code on my phone scanned, give them the item, and get out. The two ladies working there both had smiles. The odd thing is they also had masks on (?) which were down around their chins (?). But that's ok, they can do as the like. They were both polite, which is what I care about the most.

This has long been my go to spot for shipping returns back to Amazon. The location is convenient…read moreto my home, usually easy to get in and out quickly, and customer service was usually very good. Unfortunately, I had a pretty bad/questionable experience on a recent return drop off. I arrived, and there was no one behind the counter that I could see. What I did see though, was a mountain of returns behind the counter. Eventually, after a few minutes, someone came meandering out from the back. I jokinginly said to the guy "it looks like you've been busy with returns", which he aknowledged, and told me their system has been down, so the returns have been piling up until it's back online. I asked how long it had been, and he wasn't sure, could only tell me a several days....there must have been over 100 packages piled up waiting to go back to Amazon. Not really knowing what he meant by the "system is down", I asked if I should take my package elsewhere. He said, no, he could provide a receipt, and it would get there "eventually". I let him scan my package, and he provided me a receipt, a receipt, which litterally had no information on it. It litterlally listed the nubmer of packages as 0, weight N/A, no description, no information about what I was returning at all. I asked him about this, and he said that's standard, that's how the receipt always looks. I left, got out to the car and looked at the receipt a little more, and noticed, it literally says "This receipt lists each package received by the UPS Store", which it clearly did not. I went back in, and again had to wait for the guy doing god knows what in the back. It was only minutes later, and he had no idea who I was, clearly stoned out of his mind. I asked for my package back, which as on the top of the pile, yet it took me having to point and guide him with "hot/cold" to get it back. I'm not sure what's going on in this store, and their "system being down", I sure hope everyone that left their packages there got a refund, but I wasn't willing to take that gamble. Do better guys!

Do NOT ship from here unless you are prepared to read EVERY tiny detail on their point of sale …read more.. their cashiers are honestly amazing!!! BUT HUMAN! Made an error... ultimately cost me $106 in shipping and $250 in goods! I went into the store... the staff owned their mistake... management (Matt) said because I signed the little kiosk (I did... but because like all of us.. believed it said what we spoke about and what I paid for).. he said .. basically .. "sucks to be you! You shoulda read the fine print". I will NEVER step foot in this store again... EVER!