I went inside this store with my daughter. She had to send back a pair of shoes. She didn't have a box to return them in so she had to purchase one. Everything went smoothly and the entire process was flawless! read more

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Excellent service, extremely kind and accommodating. Bill Henry is your guy! They were kind enough to open up, even in a storm.

Out of town and needed some color brochures printed last minute for a meeting the next day. Called in and spoke with Joan. Emailed the info over and she had them ready in fast order! Very friendly as a bonus. Will definitely use this store exclusively from here on for my printing and shipping needs! read more

We do a lot of returns in my family and the whole crew at this location are amazing to work with

Great service, very accommodating. I was there in the earlier part of the morning. All my needs were met. By the way the US Postal Service also picks up here. I was glad not to make an additional stop. read more

The UPS Store - Shipping Centers Near Me - Greenville, South Carolina

Black Patrons not welcomed here - Joan the manager was very condescending- when I brought my concern about hidden charges not being explained to her. I shipped over 30 orders and I was shocked to see fees that were not explained - which added up. I believe the reason the customer service here at this store is poor is because the manager set the tone. Along with that don't make fun of your disabled person in front of customers like me - I leave reviews and post videos. I will not be back ! read more

The Staff refused to honor the UPS Store partnership with Amazon which allows for 'package-less return' and instead forced me to purchase packaging AFTER accepting/ processing the return. While I certainly understand the angst they would have towards Amazon due to the additional workload and potential loss of income incurred by processing Amazon returns that is an issue that should be addressed on their end.... penalizing / punishing the customer who is simply following the Amazon return procedure is awfully unprofessional and impolite. read more

Nice location. Good Service. Parking is an issue during rush hours. read more

Love the convenient 10 minute parking right out front! I came in to buy some shipping supplies and there were 2 employees working. Very friendly, the man who helped me even offered to bring the large boxes I bought out to my car for me. I came in a few days later for a return and it was processed without hassle. read more

I agree with the other review that indicated parking is an issue, however I will drive out of my way to go to this location. I have been in this store 100 plus times. I always have found the staff friendly, courteous, professional and helpful. I was there last week when the clerk at the counter was not somebody that I recognized, there was a line, and a person that was having a difficult time communicating the address that they needed on their package. (I also struggled to understand this person). The clerk was professional, and poised under fire. I have worked in customer service for 35 years and would hire any one of the employees at the store in a heartbeat. read more

The service here is good. Everytime I have been to this store I see one employee but that person is usually quick with helping customers and taking charge of packages. The parking is a bit tight if you want to park right in front of the store but there is ample of parking space near whole foods. read more

I dropped off a Christmas return to amazon at this UPS store. I received a tracking number and thought all was good. 10 days later amazon does not have it, the tracking number does not help me and the store manager says they are not responsible. How are they not responsible when i dropped it off at a UPS store to send back to amazon UPS? I would never set foot back in this store again and never trust them with my packages. I usually go to Pak Mail which is not just UPS, but my instructions were an UPS store so I went to this one. Let me just say in going to Pak Mail on Woodruff Rd never once have I had an issue and I have mailed close to 100 items there easily. I would have given them zero stars if posssible. read more

The people who work at this UPS store are great. I go all the time to drop stuff off for work and they are always quick to get to me and make sure my packages get sent out. 10/10 would recommend this UPS store read more

I happen to be traveling for work the week of Valentines day, and made a stop at this UPS store to send my wife's present. As luck would have it, I missed the last pickup of the day and my gift would be a day late getting to my wife. I decided my best option was to ship the package and accept the package a day late... About 20 minutes after the store closed and I had left, the man working the store called me and said he was taking the package directly to UPS to try and catch the outgoing truck. This is exceptional service whether the package arrives on Thursday or Friday. I highly recommend this store because of this employee's willingness to go above and beyond for me. read more

Came into this location over a month ago to mail a package. The girl at the register typed in the wrong address, and I didn't realize it was incorrect until my customer told me she never received it. Looked at the tracking, and it wasn't even in the same town. I have tried to call and get an update and every time I call they have an excuse. So, there goes over $200 worth of products that I will never get back due to their lack of customer service. I will never use this UPS location ever again. read more

Came in last week to mail a gift. Had the address written down. The kid at the register typed it into the system incorrectly. The address was missing a number and the zip code was entered with the wrong last 2 digits. Didn't realize it was incorrect until I went to go track the package since it never arrived. read more

Tyler is wonderful! Parking can be an issue, but that is mostly on the crazy drivers part.