I stopped in today to drop off packages to Amazon, I had one box untaped and the other item needed a bag, it was no problem. All they needed was my QR codes for the items. Couldn't have been simpler. Thanks so much! read more

I was able to park right outside of this place. It looks nice and light from the outside. As soon as I walked in an employee walked up to the counter and helped me. Friendly and fast service! read more

The UPS Store - Shipping Centers Near Me - Henderson, Nevada

Always excellent service and such a kind team. They are so helpful! I visit frequently and they are organized and friendly. Great service to have in our neighborhood. read more

Walked in was greeted and helped immediately. I asked for some one to notarize and the cashier pulled out a book looked at my document and ID stamped the document signed the book charged me $15 and we were done, super easy and efficient! read more

The UPS Store - Shipping Centers Near Me - Henderson, Nevada

I boxed, insured & shipped my package at the UPS Store on Valentines Day. The Clerk didnt disclose if I didnt let him package the item the insurance I paid for would be void. All he stated was the price difference. He never stated my insurance would be void if I didnt let him package my item himself. Thats shady business practices. A $500 metal exhaust arrived damaged. Someone ran it over it & crushed it and UPS will not cover it. Ive went back and forth with their Manager Jazz today and she said her cameras dont record audio. So, whoever goes to this location please beware! They will not tell you this vital piece of information, "YOUR INSURANCE, YOU PAY FOR, IS VOID IF YOU DONT LET THEM PACKAGE YOUR ITEM AT THE COUNTER EVEN IF THEY DAMAGE YOUR PACKAGE". This $500 Valentine's Present arrived crushed and they said, "Sorry, even if we damaged it theres nothing UPS will do." This is what the crushed exhaust looked like upon arrival. If I could give this UPS Store zero stars I would! I advise everyone to record your experience especially if you come into this location with a box ready to ship. Dont trust they will be 100% transparent because they will not. Take your time, record and ask, "What voids my Insurance?" read more

See all

I would give this store 0 if I could. waited at store front because door was locked. The times clearly states closing at 4pm. An old white male came from his car unlocked door, saw I was waiting and rudely locked the door behind him, with no explanation. Why is there so much HATE in this world. It would be so much easier with a little kindnes. read more

This location has great staff, always helpful. It's rare that this location is terribly busy in my experience. Getting a mailbox here was a breeze - I wish I still lived over in Henderson near this location, instead smack dab in the middle of the city on Paradise, but they are always nice enough to let me know if I have mail if I call in prior to making the ghastly drive over there. I'm sure that may be standard behavior, but it's still good customer service. read more

A giant thank you to both Kimberly and Evelyn. They didn't hesitate to jump in and help me pack up a really awkwardly oversized package that I apparently was not prepared to ship back. I brought in a box that was much too small but they made magic happen and ensured that it was packaged securely to make it to it's destination. I really appreciate the A+ customer service here. Some of the most helpful and professional staff that I've encountered at a UPS location. Will definitely be back to this location. read more

Honestly just came to the store to place a return for an Amazon package, they in fact do so the comment below is a Karen most likely the process no joke took 45 seconds to a min then again I personally came in at 8:05 am 5 mins after they open so I don't have to deal with lines or people in general but the two lovely lady's in the front were polite and professional I will be coming back for sure. Ps. They in fact do give you a receipt for the return, looks like a sticker keep it secure till your refund is process by amazon even so then I took a picture of it and have in hand , in case amazon hits me with "you never returned it or something " read more

I'm glad there here I have my mail sent to them when I'm traveling. They also send packages,faxes and anything else mail related. The staff is great and very helpful. read more

The UPS Store - Great service - Shipping Centers Near Me - Henderson, Nevada

This store is great and while we were renting a box there, they had amazing service. I would definitely recommend getting a box here! I would've kept it if I didn't have to move away. 5 Stars. read more

They really went beyond my expecations this time. I had a package to return via UPS, and had already printed out and attached my return label. All that I needed to do was to drop it off at a UPS store. I ran in to the store, thinking that I would just hand the package to the clerk and be on my way. Not at all. The clerk took the package, checked it in and then printed out a receipt with the tracking number so that I would have a record of it. This was a nice touch. I had come to this location a while back to ship an item, but did not have a box. I was able to choose a box, and they then packed and shipped my item right away. read more

The staff here are super energetic and quick at what they do!! Me and my partner came in to print some documents and didn't even know that they Notarize here too. (How awesome ! ) we got everything we needed to do done all in one place. Not to mention they made sure everyone was masked up and social distancing ! Definitely my new go-to. read more

The store has horrible customer service. I don't know if the man behind the counter was worth less. I recommend a different location. Until they learn to treat people nicer read more

Great customer service! From sending packages or letters on priority, the people here provide the utmost care and service. I highly recommend this place! read more

This is the worst ups store. The lady that usually works there is so mean to everyone and the line is always about 30-1 hour long bc they only have one person working there it's pretty crazy! read more

I go here from time to time to avoid the long lines from the post office, sometimes this location has a very very long wait time. I am not sure if I like the young adults that do work here, they still have the high school mentality, judging by their social skills I very well can tell this is their very first job they have had. I recently was made aware that ALL UPS stores are not actually UPS affiliated and anyone who works at a UPS store is not affiliated with UPS, they simply just work in a tiny brick and mortar store. Which means they cannot get away with the bad attitudes and poor customer service like the Post Office because believe me I have no problem going up the ranks to get what I want. I do believe everyone who works at this location is related in some way so that's where the attitude comes from. "I cant be fired because mama is the manager" Make it easy on yourselves and just go online and pay the postage and put on the shipping label, it saves a lot of time from standing in line. I just go in there and set my pre paid items on the counter. read more

I started going to this location only because it was closest to my house. However, time after time I continue to have the best customer service ever! Most recently, I needed to fax my son's immunization records to his school. They copied the records for me and tried to fax them. The line was busy and so was I. They knew I needed to leave. They offered to keep trying to send it and call me when it went through. I thanked them. 20 minutes later, as I was grocery shopping, I got the call that my fax had gone through. I asked for a confirmation number and they offered to send it to me via email. They did immediately. Besides the willingness to go above and beyond by the employees at this location, the store is always clean, well maintained and fully stocked. I no longer live near this location but I still make sure to do all my business there. Thank you! read more

I've used this place for my shipping needs multiple times, and I love going there since the workers are always friendly and helpful. There is never any package to challenging for them to pack and ship (of reasonable size of course). The owner and staff are more than helpful with explaining any questions or concerns i may have, they make shipping as easy as it gets. read more

I've used this place for my shipping needs multiple times, and I love going there since the workers are always friendly and helpful. This location is usually not packed with customers, and they are very fast and efficient with handling your shipping needs. The prices are reasonable whether you're shipping packages or just sending larger envelopes. read more

Im here daily. The staff here are so helpful and super friendly. Great place to have a box and location is so convienent. Very reliable!

I shipped two boxes to two different different addresses, one of which was time sensitive. They are careless about their work as I discovered later, both boxes had been shipped to the same address, even though my address labels were boldly printed and quite clear. The individual handling my order was too busy talking to other people in the store and obviously not paying attention to what she was doing. UPS was also unhelpful in correcting the problem and would do nothing for me. That was after almost a one hour wait for their customer service. I will never ever use UPS again and suggest you avoid this store and ship with another carrier. read more

These guys are very helpful.. We love them, and have used them for years. We ship nationally and internationally. The staff at this location are well trained. read more

so i had a fairly foul experience here. i'm trying to get my TV professionally packed and shipped out to boston. i go to another place to get the box, and go to UPS to ask them how much it would be to pack the tv properly if i already have the box, the young black (sorry for the somewhat stereotypical and borderline racist description but i didn't catch his name) employee working behind the desk proceeded to quote me 8-16 dollars to pack it. I was pretty ecstatic, being that the place where i bought the box quoted me at like 60 dollars starting to pack it. so i ask him, definitely 16 dollars at most? great, i'll go get the TV, can you guys do it today? "sounds like a plan" he responds, and all the way back home i go to get my TV. Get the TV, lug it back to UPS, i see the same guy again and he cheerfully welcomes me and invites me to set the TV down on the counter. he runs into the back, and i hear him say to a colleague, "hey can you come out and help me pack this?" then out from the back comes this dinosaur of an old man who probably packed noah's ark back in the day (why in the world UPS employees people who are over 2000 years old who can barely life a sheet of paper is beyond me) walks up to me and says, "60 dollars JUST for packing." and i say, excuse me? 60, as in six zero? your employee here just told me it would at most be 16 dollars? The young dude I had been dealing with then proceeds to say, that's not what the chart says over there? i went off of that...the dinosaur responds, "no there's a SPECIAL one for TVs, this will be $60." young black dude, if you by chance come across this, you did no wrong. i was happy with your service albeit being inconvenienced and misinformed. but tell your fossil of a boss to learn some fucking customer service. if one thing is promised, it better pull thru. you guys need to eat the cost if that's the case. lugging around a TV all over town with a set expectation, and then not following thru is not my idea of a good use of time. all in all, don't go here. the old ass people working here are rude as shit, and don't back their other employees. to be quite honest, i've had only mediocre experiences with UPS as a whole to date, i think my money will be going to fedex and box bros from here on out. read more

The Staff is first class, have owned a box there for 12 years! Looking at the past reviews...Tiffany the picture you have attached is of the Post Office in he same complex not The UPS Store and I know the lady your talking about at that Post Office! You might want to correct that review. read more