Made a mistake in sending my parcel. All the employees are very helpful. Nicole called me up and question about how many I was sending. Went back there that afternoon and fixed it. The staff are very helpful and accommodating! Very good customer service. Too bad other people are yelling at them although the customer was at fault. read more

Phenomenal service from Jen today. Old school customer service where its personable and actually feels like they're trying to solve your problems vs get to the next customer. Thanks again! I'll be back read more

I would have given this location 5 Stars BUT the fax machine charged me for a document that it did not even scan to fax. It was a pain but nevertheless it's ok. Lesson learned read more

FedEx Office Print & Ship Center - Fed Ex Print & Go - Printing Services Near Me - Henderson, Nevada

Pretty much the opposite of "people persons" working here, with disdain dripping from their replies.

I have been to this location a few times. The times I have gone in I was helped in a timely manner and everything was explained for the mail I needed sent. The value is good and service is also very good. I have had no complaints with FedEx read more

Walking into this FedEx was like walking into the Twilight Zone. First, there are two doors but the automatic sliding one didn't open for me so I go around the corner to the other one, which says use the other door. I go back to the automatic door and once I'm super close, it opens. Weird but maybe the sensitivity is down because people walk by too much? Who knows. Second, it's large in here (the way Kinko's use to be) with a lot or work space. Complete 90's feel and slightly abandoned looking. I felt like I was in the airport of The Langoliers. I just have to drop off a box that's already labelled so I go to the back counter. They tell me they can't take the box, it has to be an automated process but someone will help. Ok... weird but alright. As we are walking to the box directly in front of the door that I completely missed because there is no signage, another customer comes in, also needing to ship a box. They leave me and help her first! Want to know something even more frustrating? She thought she was at the post office, not FedEx. Slight argument ensues and that customer leaves and it's my turn. I don't need help pressing a button but I got it anyway. So I guess I can't say they weren't helpful. read more

FedEx Office Print & Ship Center - Ship and Go means drop off if you're as dense as I am - Printing Services Near Me - Henderson, Nevada

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In my opinion this FedEx is the best location for copies, binding & shipping near me. While there are other locations I always choose this one. Great customer service, friendly employees. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Henderson, Nevada

5/5/25 Today I dropped off a rug return,that was big. Wasn't sure how I was going to send it off being that I didn't have proper packaging for the carpet. James came over to assist and give a short class on labels when you walk in the door,to use first before you ship off merchandise. His customer service was outstanding,polite,and welcoming.The store was very clean as well,with a great card ,n book selection Thank you James FedEx Office in Henderson, store 671 read more

Nichole was very helpful and very attentive! She's a great asset to your team! 10/10 would recommend her!

Received such terrible service from James that it's laughable. Did not like a passport photo and it somehow triggered him. Another customer overheard the interaction and asked why would I allow someone to speak to me that way. Got up to the counter to pay and say something about it and he's still mouthing off about how it's just a passport photo to get me past customs, why should it matter. But if I'm paying for a product I should like it, right? The one star is for Chris. Thanks for retaking the photo. James you seem miserable, you should find another job instead of being disrespectful to customers in front of their child. But I realize that might be hard as I can't imagine anyone would want you working for them. Saw other reviews about him and seems interaction was racially motivated who knows read more

I'm used to going to the post office to mail a package, but this time I needed to FedEx an item. I assumed the process would be the same. It was a bit different, but fortunately for me the clerk who helped me was very helpful. She literally walked me over to the area where I needed to be and helped me complete the process. My experience was very pleasant. read more

Are you guys serious? I held on to these books for years waiting to bind them. I finally decided to bind them and you ruin them. I can't even purchase two of the three books anymore. I'm obviously coming back for a refund, but it can't replace the two books I can't get anymore. I'm so, SO frustrated. I can't believe someone so careless and thoughtless works there. Someone who doesn't care about other people just said "F it" and sloppily and lazily cut off words. I can't even use these for my clients or my staff. I'm just so baffled at why your workers would do this? Why on earth would you ruin the books? There was plenty of margin to use on the books. I should have just used the FedEx on eastern, they've perfectly bound my books every single time. I trust you guys once and you screw up so bad that my irreplaceable books are unusable. Completely unbelievable. read more

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The customer service at the FedEx it's terrible the worst ever !!!! Everyone has an attitude and rude, even the manager. I would never come here again, and I would not recommend anyone to this location!!!! I would actually give them a negative star!!! read more

Alex was outstanding. More USS Doris Miller material needed shipping and it took him all of 3 minutes to complete the transaction. No lines, no hassle, no stress. That's how it should be. Thanks Alex! read more

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Had to ship out a package to my buddy. Was greeted upon arrival. Lee was friendly and professional. They were busy when I came in. But they let me know they'll be right with me asap. Lee helped me out with shipping out a package to my buddy. Lee deserves a raise or promotion. I see them working hard and has such a positive attitude and friendly funny personality! Will be returning to this location for future packages. read more

The CSR named James should find something other than customer service to do for a living. I go to print Scan and Go on FedEx printer. The first page printed correctly but the next 3 had lot of distortion. He comes over and doesn't even attempt to troubleshoot. He I stand claims it's something wrong with my file (more on that later). He offers to print them for me BUT at an increased charge. Why charge me more when it's your equipment that is the issue. The manager comes over and offers to help. She prints them for me and says there is nothing wrong with your file BUT still charges me an additional surcharge when it was clearly FEDEX equipment. Crappy location and if you stop there and see a name tag with James on it he will not assist but the manager didn't either so I guess this is representative of this location leadership or should I say lack there of read more

Lee was extremely helpful & very through ! I really appreciate the time that was taken step by step to help me figure out the process for printing a few resumes ! I highly recommend if you go to this fedex location to ask for Lee because between customer service & amazing attitude I will be coming back to this location for all my printing & shipping needs ( plus always asking for Lee haha ! ) read more

Lee and Chris helped me out the other night and I couldn't not leave a review. They were so personable and lit that place up with joy. They made me wanna get a job there lol! But seriously such a great help to me when I was desperate for something I needed last second. 10/10 recommend and I hope everyone at that store knows how valuable they are read more

Today I used FedEx Printing Services with some apprehension because I received weird digital downloads from Etsy and had no idea what to do with that! I asked the printing desk for help, and not only did Lee help me figure out what to do with these, but once they were printed, they were so much better then I ever expected! And the price was beyond reasonable for the service and product I received. Thanks again, Lee you're the best! read more

I came here few months ago to print out some paperwork and fill out then needing them scanned to email to myself. I had no idea how to use those machines or what to do so i asked for help thru it all. the guy that worked there was nice enough to help me out so that it all can be done. I couldn't have done it without his help. I will come back for any future needs there. I recommend this location to anyone needing things done. read more

I don't usually write a review on this kind of business but I really wanted to point out a few things that really made me fell happy to come here: They are making sure to follow all the Covid rules and more to make sure we are safe. The store has early hours just for the seniors, which I think is a great thing. They are protecting them by making sure they can come in early and not be with all the crowds. Personally, I think they should continue this after Covid is gone, this will help our senior citizens feel better and not rushed by seeing us waiting behind. The employees at the store have the best customer service and they are fair. I didn't send my package with them at the end but they took the time to help me, explain and give me ideas. I will definitely come back here in the future. read more

Super clean, bright and open often ;) i ship often from eBay and this is one of my favorite drop off points. They are super friendly and nice and I'm always in and out. Thank you. read more

I've been to this location about 30 times, including Christmas Eve. The Branch Manager here is ALWAYS super nice and helpful. 'Most' the others employees here are also. They are prompt with your order, and usually friendly. I've never really had any altercations here, slow service, or overall horrible experiences. My only issue, is there's 1 employee here that has never smiled, greeted me warmly, or seemed to remotely like working here. If she has helped me a third of the times I've come here, then that's an overall problem. Customer Service 101: SMILE, and warmly greet the customer within "a certain time frame" of them entering your store. This person I'm referring to is always prompt and very direct, but super unfriendly/personal. Zombie-ish.. Establishments like Starbucks ask "Did this employee make an effort to get to know you personally?" on their surveys for a reason. This girl has to understand she's not the only one working..So am I.. Hence, why I'm in her store in the first place.. I'm working, yet I'm very nice and personable. I really wanna give this location a 5/5 stars, but if you read my reviews, a perfect score is only reserved for PERFECT experiences and/or the best food. This individual I'm referring to above isn't a bad employee.. She just needs a morale adjustment, and this joint is getting 5 stars! read more

FedEx Office Print & Ship Center - Printing Services Near Me - Henderson, Nevada

So I went here and got my business cards printed and a full color and lamented presentation. I was pretty upset with what I first got. The cards were not cut straight and the ink was in streaks. The laminated presentation was bubbly and had so much extra lamination. I was pretty unhappy. I came in expecting to just return the product and get my money back. BUT THEN, Shawny went above and beyond. She greeted me immediately and when she heard my problem went right into fixing it. She asked when I needed everything and boy did she deliver. I came back in 2 hours and my new presentation was incredible looking. I didn't need the business cards right away so I'll be back tomorrow to get them. I was planning on writing a 2 star review, but this employee went above and beyond for me and my problem. Will I be printing things here again, before I would've said no... but as long as Shawny is working at this location I will be a loyal customer. read more

I am not sure if I like the place. It's clean and the service is prompt. Just thought I got rob onnthe price they charge me for the mailing. I should have probably called first and ask. Will I be back? Maybe not. read more

We've had great service & our mail has always arrived to its destination the next day when sending it regular mail.

I use FedEx Regularly. I've never once before been treated so badly and racially profiled by a FedEx store. I walked into the store and approached the counter as no one was being helped at it and was directed to get into the shipping line because I jumped the line, I stated I wasn't aware there was only one line for two different services counters, I asked when did they change that rule, while one of the employees was answering my question completely calm & fine, while another employee comes up to me and starts yelling at me stating I jumped the line and to get back in line for no reason, I stated I was just asking a question on when they changed the policy and don't yell at me, I said it's very unnecessary and unprofessional and I want to speak to a manager. He stated he was sorry and I told him I don't need your apology because the way you just yelled at me for no reason was unnecessary and targeted when a different employee was already answering my question. I'm the only one in the store being yelled at for no reason while being an African American person. Chris is very hostile, rude and will yell at you for absolutely no reason. James will help every Caucasian but will tell an African American person he doesn't want to help you because you asked about the stores policy. read more

Lee was beyond rude and could not answer a simple question about portrait or landscape on the copier. She told me I was nasty, when I said I was not, she repeated that I was. Not sure who can get away with that at their job, but she should be fired. Two people nearby both were shocked she would speak to anyone that way. She is too stupid to be a manager of anything. read more

Always the friendliest workers and are there to help you in every way. I go there 3-5 times a week. Miles ahead of other locations in terms of how people work etc. great place in the galleria mall area ! read more

Very friendly and helped find a box size to fit my litter robot. I couldn't find a box anywhere else, I appreciate the representative going the extra mile read more

The workers at this location specifically ask what people are shipping rather than if we are shipping whatever products they forbid. What if im shipping something valuable and dont want you to know? Makes me uncomfortable dropping packages here. feels like they are searching for packages worth stealing. Luckily i don't normally use this location. Never have issue with the 2 other locations I use. read more

I came here recently because I needed help mailing some important documents. I'm not very smart and I always need a lot of help. The workers here were very friendly. An older woman helped me mail everything. Sent out on Thursday afternoon, the documents arrived to Northern California on Saturday. Thank you FedEx. read more

It was late, I was tired. Had 4 hours notice to get something notarized and shipped cross country FedEx. This was my last stop - and they were so friendly and competent and fun I feel way better than when I went in! Funny how much random kindness matters! Thanks. I'll be back. read more

FedEx you have a problem! Sharper Image had a package shipped by you, to be delivered to my mailing address which happens to be a UPS store in Las Vegas, NV and it never arrived there! It 's hard to just loose a 20 lbs package. It even showed that the driver delivered it but there is no signature provided as to who received it and UPS has no verification that it was dropped at the location. So where did the driver leave my package or did they steal it? read more

I will never use this location again! The worst ever...I ship about a dozen packages a month and every time I stop by the Fedex on Mall Ring Road in Henderson I always regret it. Apparentely they don't make any money on simply accepting a pre-labeled package - they go out of their way to say your package doesn't meet Fedex standards. Of course they would be "Happy" to repackage it for you. Of course they will! $15.00 or more. Usually more. This has happened the last three times I've try to drop off a package at that location. My packages ALWAYS meet Fedex standards (been shipping successfully for 20 years), and every other Fedex location is happy to accept my prelabled packages. Office Max as well. They are all super courteous and professional, EXCEPT for the Fedex on Mall Ring Road in Henderson. Take your business elsewhere! Even though they are the most convenient location for me, I will drive the extra distance to the Fedex on Eastern or the Office Max on Stephanie. read more

Quality place , great staff , went there to print pdf file 162 pages and was wounding how much that would be , NACHELLE and SCOTT helped me and showed me how to print it in a way they saved me literally $100 Thank you guys you're the best read more

I ordered a picture print online and it was ready within 30 mins. Extremely easy to do and pick up for a quick framed gift. The individual who worked there was super nice, wore a mask, and was very helpful. Other customers in the shop however did not wear their masks and mask wearing did not seem to be enforced by the staff. read more

I always receive excellent servís here! The team is always attentive and friendly. I would definitely recommend getting prepped for work here. They have a customer for a long time. read more

No issues with this location. Been there several times and never a wait. Today on a Saturday at 11:30am there were zero customers inside. I always have a pre-paid label so they scan me and print me a receipt. Nothing else to say but my fav location is still the Downtown one ;) but they are not open on Saturdays :( read more

Malik was friendly and helped us when another employee failed . Thanks Malik for being a great employee and printing our documents without an attitude. read more