Great service, but they really spam your inbox trying to get feedback. I'm about to drop their rating if they don't let me.post this review and be done with it. read more

My first visit to this store was superlative. I was shipping a used laptop, as well as another item, in two separate shipments. I had prepaid shipping labels, and all I needed was packaging. The clerk was friendly and helpful, and the charges were reasonable. In all, both boxes cost me $6.50 to pack. Today, however, I went to ship yet another used laptop. Somehow the charges for this one box alone were now $16.30. When I complained that the service had suddenly become four times more expensive, I was told, "The managers set the prices," and also, "Our regulars know to pack their fragile items themselves." I was not a happy camper. I paid the fee begrudgingly, asking if I was at least getting additional insurance for the high "fragile" fees I was being charged. I was not. As I left, the clerk called me a bitch under her breath. Makes the decision to never return that much easier. read more

The store was very busy and the staff stayed positive and worked quickly to met everyone's needs. They even saved me a trip by reminding me I would need more stamps! Thanks!! read more

Great prompt service packing and delivery

Always exceptional service with a friendly staff! Best place I have used over the years. Highly recommend this location.

Everytime I have to send something out the UPS people are THE BEST, most efficient in the WORLD! Almost always happy and crazy efficient!

This location is close to my office so I use them often. They are usually really good but a few times it has been a bit understaffed. They have some cute cards & office supplies along with boxes to buy. Just beware the prices are a bit on the high side. If you can, pack your stuff before you go. Just a hint to help you save your hard earned cash. My favorite thing is that is easy to get to from my office. The parking is horrid but I walk there so it is not an issue for me personally. read more

Great cust8service, Jarren remembers your name and they always try to get you on your way as fast as they can

The staff are always professional and courteous. I have been in many times and I can honestly say that I enjoy every visit.

Ashley is amazing here! Going to the UPS, or any shipping needs, are always such a hassle; but Ashley took the stress and hassle away with her great customer service! read more

Perfect in every way - look no further for all of your packaging and shipping needs - and much more ! Top dogs !

Staff is friendly and very helpful. Love getting the package notices by email. Like having my mail delivered to this store.

This location is fantastic. Elizabeth and Rami were so helpful after a frustrating golf club shipping debacle with FedEx. I think our blood pressure actually went down because of their help. Efficient and knowledgeable and much better pricing. Very happy. read more

Had issues with UPS delivery. Store staff was generally helpful, but dealing with UPS was problematic, to say the least. They are two separate companies, which you wouldn't know from the name of the store, but I still can't separate them in my head. read more

I was a customer at this store for the last six years when I lived in the area. The manager Ashley is THE BEST. They are very friendly and efficient and go the extra mile. Highly recommend. read more

I have made this UPS store my office address for over a decade. I've been very happy with the service, and the people at the front desk of always been great. They go over and above the call of duty . read more

I've used this UPS store a few times, now. Once for shipping a package, and once for notary services. Both times, the employees were efficient and friendly. The fee for notary services was also reasonable. There is a huge parking lot available, which, as Houstonians know, is priceless. read more

A wonderful, warm, well trained staff at one of my favorite family owned businesses locally

Best experience. Stopped by after work, and before they closed, and the gentleman that handled my shipments was on his game! He was friendly, answered a TON of my questions, and explained the process. I was there to return two faulty receivers to AT&T, in which they gave me NO UPS label, and a too small box to return it. I just knew it was going to be a headache. It was the easiest process ever. He explained they have a contract with AT&T, so there was no cost to me. He took care of everything start to finish. Without a doubt would go back! read more

Ashley behind the counter was hustling big time. When I first walked in there was a line to the door. She knocked it out in no time. Thanks Ashley!! read more

Best service EVER. They were very helpful and went out of their way to help me print my wedding invitations. I will never go anywhere else to print my items! I pass by a ton of printing places on my way to this UPS, but I come here anyway cause they ROCK! :) read more

The service is prompt and fast. I have no reservations when I need to drop off a package on my way to work

I believe I have been a customer at this location for almost a decade. During that time, I thinkI have been victim to 2 maybe 3 ownership changes. During every change, there has been rocky times - so bad I had considered moving my business to a different location. Perhaps this is just the nature of ownership transition - but it is what it is. With that said, I'm happy to say that the current owners and the current staff are pretty exceptional. They appear to be trying hard to get it all right and take care of customers... since I visit this place daily I have witnessed many awkward customer interactions... many end up working out fine, others not so much. I suspect this is just part of the retail customer service scene - you can't make everyone happy, but you just do your best. Overall, things have smoothed out pretty well at this location and I've ended up pleased with how things have been... hopefully there won't be (yet another) ownership change anytime in the near future. Shoutout to Ashley and Piaget who continue to work hard and "forget" to each lunch until 3p to instead hustle and take care of customers. Bravo! read more

Pretty good service, outside parking is not optimal but it's not ups' fault.

Great service! The package sent last weekend was delivered even before the expected date.

I always dread going to carrier locations, but not here. Always super nice and professional! Thanks, girls! I know that when I have to return something to your store, I am going to receive good customer service and see smiling faces! read more

I have been a customer of this UPS Store for many years. Wonderful environment! Excellent services.

Excellent service - very friendly and reliable people - provide notary public services - couldn't be happier. I've been a happy customer since 2010 (over 6 years)! read more

I had a really wonderful experience the past two times I've had to ship packages at this location. The store manager, Russell made sure to pack my special deliveries himself and took care of me and the other customers as quickly and nicely as possible. Anytime I need to send freight, I will be hitting up this location. read more

This store needs a serious managerial adjustment! Every single time that I have gone to take care of business whether it's shipping or receiving packages, the store is not open on time and is closed early. Once I went 15 minutes before closing time and the employee inside just stared at me. Wow. read more

Wow - not only is this in the most bizarre location possible, there is no signage--ok, there's a teensy, tiny sign--and the UPS employees working there aren't terribly friendly. Not to mention that a package of mine fell victim to UPS' holiday shipments gone awry. Don't ever select "hold at UPS facility" - you'll regret it! read more

Super helpful, friendly and efficient team! Thank you.

Very friendly and efficient staff. I have never had a bad experience here. Good location and the employees do everything for you.

Amazing store with amazing people, the owner is very helpful with any shipping or logistics issue. There business centers around the model. Whenever the line gets bigger, employees working in the back go to the front so that customers have a fast checkout. I have never spent more than five minutes at this store. read more

Was here to notarize a few important documents. The staff promptly attended to my request and I was in-and-out in a snap. Very friendly and courteous too. read more

The service at this location is the best! They are always friendly and helpful! I'm a pretty regular customer and the staff is the reason I keep coming back!! read more

Helpful and friendly employees. They keep the line moving when it's busy. Easy in and out--would recommend this UPS store!

I had a mailbox here for years until we recently moved away to another state. I lived in a townhome not far from this location and after some of my neighbors had a few packages stolen I decided it was worth it to have a UPS mailbox. It was so convenient! They signed for all packages - UPS, USPS and FedEx - and I got an email when they arrived. We went through two big life events (getting married and having out first child) and we received many packages and the people at this store were always very nice but most importantly I never EVER lost a package. Not once. Incredible. They quickly learned my name and always recognized me when I walked in and started to go look for my packages. The owners are very sweet and the gals that work the front are always nice. I felt good knowing my packages were safe until I arrived to get them. If you order a lot online or live in the neighborhood where package theft is a problem I would recommend getting a UPS box at this location. read more

I've had a mailbox at this store for nearly a year while I traveled, lived out of state and moved a couple of times. Without fail, Ashley has bundled up and forwarded my mail to my location-du-jour as needed. Sometimes it was weekly, bi-weekly or monthly. The customer service and personal attention has been exemplary. I signed up for an additional year recently to ensure I always have a permanent address for mail and packages that don't go missing and are forwarded timely. read more

This store is excellent. Very attentive, very competent, very speedy. Ask for Ashley; she never disappoints.