Horrible and the worse customer service I have every experienced. Fees are extremely high and they…read moreare lazy. Do not do business with this place. I'm surprised because they have always provided exceptional customer service in the past. Please fire this staff immediately.

Always love to support local black owner businesses, but c'mon with the credit card surcharges! I…read morepaid an extra $2 just to use my card on a $30 purchase. Wow. Just lost one.

I went to the FedEx Ship Center and had a very smooth experience. The gentleman working the counter…read morewas very friendly and helpful. I really like that this spot is right next to a large FedEx facility, so you know you are right at the source. It was not very busy when I came in, which I appreciated. I was picking up a package. He took my information, went to the back, grabbed it, brought it out, and I was on my way. The place was very clean, well supplied, and organized. There was nothing I could complain about at all. Afterward, I looked at their Yelp page and saw a lot of really bad reviews for this location. I am sorry that other people had those experiences, but that has not been mine. Each time I have come in, they have been friendly and things have gone smoothly. I do not see any reason not to give this FedEx Ship Center 5 stars. Everything went very, very well.

Didn't know this place existed. It's conveniently located. Has ample parking, no lines and quick to…read morehelp customers. Appreciate the quick in and out.

Always a great experience! The people who work here are polished, smart, friendly and competent…read more What a great group! Did you guys know that you can return stuff easily nowadays? All you need is a box and a QR code! I've been in this store 4 times in the last 6 weeks and I HATE returning things!

Went above and beyond to help me ship a large 13x13 painting to Alaska! They didn't have the box I…read moreneeded so I went to U-Haul down the road and came back and they made sure the painting was safe with extra bubble wrap and taping for its long journey. A relief after USPS said they couldn't take my painting because of the size (despite saying otherwise online) shout out to Lynney for being amazing and level headed helping us with a huge line!

I've been a customer at Mail Call for 24 years, first on Sepulveda and now at their W. 87th St…read morelocation. Jonathan and Tyler are both great people and extremely helpful to their customers. In addition to their shipping services, they also notarize documents and can even take your passport photo.

Always great service! Friendly and helpful. Love that they are part of my community. Now if they…read moretook Amazon returns that would be the cherry on top

The owner was kind and the process of renting a mailbox was fast and efficient. Highly recommended.read more

I needed something shipped ASAP to NY. I had no supplies and didn't know the process. Luckily,…read morethis place was local and open pretty late. The guy working here understood my needs and helped me carefully wrap the package, and ensured that it would be delivered on time. Super nice staff with friendly and knowledgeable service. Since I was there, I also decided to open a mailbox since it's not a "PO box." I explained to the staff that I have tons of packages delivered to my home and I'm always afraid someone might steal them. Definitely a one-stop shop!

Was in and out less than 5 minutes thanks to CSA Robert-pictured. His service was top tier, and…read morewhat was admittedly a short line could have taken forever but he did it with a smile. What's more, he easily could have passed us off to the next associate, but he had a pleasant demeanor and we were willing to wait. I just came briefly to mail off my Easter card to a family member. In and out in no time! And while under construction, the staff here has always been pretty solid. Thanks Robert, your a credit to the Fed Ex brand!

The printing services department here was disappointing. I had honestly forgotten how unpleasant…read morethe experience can be, and now I remember why I usually drive to the one in El Segundo. The manager--or at least the person identifying himself as the manager--was rude, and leadership sets the tone. When that tone is off, it shows. I wrote this review before I even left the parking lot, and that alone should tell you something.

Hercules was such a rude prick for absolutely no reason. We came in to mail a package, didn't even…read moreask anyone for help, and this a*hole was rushing to get us out of here like we were inconveniencing him. Sir, if you hate your job, just quit! You don't have to treat us like we're not worth your time.

Worst shipping center in CA. Empty counter all staff is…read morechatting inside when there is a long line with customers outside no one wants to come out and help. When we try to get the dropped off scans approval, the lady was looking at me like I am from another planet.... It's the madness place and please don't come if you don't have to

This location is CLOSED since 2020, time to update in Yelp. Look for another close location if you…read moreneed services.

What a failed set up, doesn't have anything but regular paper I wouldn't waste your time. When I…read morewent in there they told me "I need to go to a real FedEx" As if it wasn't bad enough to get hotel parking all for that.

If you're anything like me, you'll love that this place is open late. I needed to get some things…read moretaken care of before a work trip, and they immediately took care of me! Even as a walk-in! I'll be back for sure!

They really helped me out of a jam when a national vendor utterly failed on a printing job. I think…read moreI called at 3pm and B Printing were able to deliver by 8pm, on a job requiring multiple double-sided pages and stapling. Bonus: super nice, conscientious, and flexible, and not grumpy about my multiple neurotic emails. 2nd Bonus: great communication with even nicer delivery people -- with photos!

Paid for an overnight package delivery and 4 days later still hasn't arrived. Called and was told I…read morecould get it for pickup. Show up to this location and was getting the worst customer service. She just stood there blinking at me and refused to attempt to pick up package. Stated it's too much work. Asked for her name so I could report her and she refused to give me employee number and legal name. Will post her here instead hoping the manager realizes that some people should get trained before hiring.

If I could give it a negative star I would, sometimes people don't appreciate the job they have the…read moreway they treat the customer can cause negative impact to not want to go back. Madison was very rude. I helped her put my own package on top of the roller and while I was giving her the QR code for a prepaid label I noticed that the tape was peeling from from the box and I let her know if she could help me tape it back down and she said if I wanted the package back and I told her well you don't wanna help me just put the tape back to the box she said that we sell tape do you want to buy and I am telling her that they should be able to help the customer even if the tape is not sticking, but she looked at her coworker laughing like if it was a joke they don't take their job seriously.