Horrible customer service. Employees act like they are doing you a favor and don't respond to…read morehello, how are you or have a nice day. The poor attitude and "snatching" of packages and paperwork is consistent regardless of how busy or how slow they are. Go to a different UPS store!

Honestly, the service I receive from this store has ALWAYS been exceptional whether under the old…read moremanagement or this new management. I highly recommend going to this store and see for yourself!

I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

Called up Craters & Freighters of So. Chicago and talk to Joe Lukso…read more I purchased 2 Mercury bumpers and needed to have them shipped to Torrance CA. Joe was great, took care of everything and the bumpers showed up with no problems. I would use them again.

Matt Hyde of Craters & Freighters of South Chicago gets two thumbs up for his responsiveness and…read moreattention to detail. To set the scene, I wanted to ship 40 boxes from the Hyde Park neighborhood of Chicago to Portland, OR while things were just beginning to open up from COVID AND protests were happening across the country. I knew from seeking proposals from other sites that trucking was extremely limited for these reasons. Within the window I needed, Matt was able to get those boxes picked up, delivered--after accurately quoting the cost of the shipment from the photos I sent him. I intend to use Craters & Freighters again.

I was out of town and needed help with sending a ceiling light, they were so helpful in getting it…read morepacked up!

So, I get a message from the "owner" ordering me to remove the picture of this lady. "His wife"…read more Well, I'll edit the rude lady because I don't want to infringe on anyones liberty. However, my freedom of speech will not impeded. Since, the "owner" has messaged me several times not to apologize for the crappy service and own up to it but demand removal of the picture. Does anyone see how wrong this is? No apology, no acknowledgment, no "we'll try to do better" and definitely no a thanks for coming back after your first bout of crappy service. Well, here you go Mr Owner and thanks for being a crappy reminder of how everyone takes things for granted and feel entitled these days!!

Fed Ex is the worst. You sign up for notification of when you will get your package, and yes, you…read morewill get a computerized notification, but it comes AFTER the driver and package has been at your house. So you have to wait another day for delivery or you have to pick it up yourself. I have also noted that if no signature is required, the packages are literally just thrown on your porch to be rained upon. Best to go with Prime, USPS, UPS, or anyone but FedEx.

FedEx isn't a good delivery service for large items to get delivered. I have a health challenge…read moreand expressed this to fedex after they delivered a 58 pound package to my entry way of my apartment building that wasn't secured. They lied and said they would come back to bring package to my apartment. If you have disabilities, and expecting a large package delivery by fedex, think again and be ready to be inconvenienced by them not delivering your package where it supposed to be delivered.

I called and ask specifically how much a notary was for a specific paper. she said $5 or $10. went…read morethere 5 min later. again i told her I called and asked if still $5 or $10. she said yes. notary signed a 1 page document. then said $15. I asked again why she told me $5 or $10. she lied and said no all real estate notaries are $15. too late now as paper is signed. VERY SHADY business !!!! will NEVER go again!!! notary by 7/11 at Caton Farm n Essington said $5. will go there in Future!!!!!

Best place to go for your needs . Am new company owner and I am pleased with the results and…read morefriendly staff. Definitely coming back.

This company is a business to business "graphic communication" company. If you are looking for any…read morekind of print, promotional items or even web or graphic design work these guys really have it all. The HUGE variety of promotional items is amazing! I am sure that anything that you can think of that you want your company name and logo on they can do for you. They can also take care of your business card, letterhead, envelope, etc... needs too. Their pricing is competitive and they have very high quality standards. Definitely check these guys out! I am not easily impressed but the wide range of services they offer along with the service I recieved really wowed me!

GREAT EXPERIENCE! I stopped by Unlimited Graphix after i saw one of their banners and I'm glad I…read moredid. Their pricing was great, service was exceptional and the quality exceeded my expectations! Not to mention, you can order on-line through their website & save even more money. I will be back!!!!

This was my first experience using Navis Pack and Ship of Joliet and I was completely impressed…read morewith their services. George, the owner, was very easy to work with and was very efficient at scheduling his team to come to my location at a time that was convenient for me. His packers and movers contacted me about one hour before they were to arrive to confirm our appointment. When they arrived, Guy and Blake were the most professional people I could ask for. They very very friendly, courteous and professional. They went out of their way to carefully pack and box all of the delicate items that were being shipped. They accomplished the task quickly, carefully and efficiently. The items being shipped were of great sentimental value due a recent death of a loved one and I could not have asked for better or more caring service. Thanks Navis of Joliet. I look forward to doing business again.

Navis completed my move from Milwaukee to Indianapolis on schedule and under what I was quoted…read more George (the owner) followed up during the entire process and made this teh best moving experience I have ever had!