Called up Craters & Freighters of So. Chicago and talk to Joe Lukso. I purchased 2 Mercury bumpers and needed to have them shipped to Torrance CA. Joe was great, took care of everything and the bumpers showed up with no problems. I would use them again. read more

Craters & Freighters South Chicago - Shipping Centers Near Me - Bolingbrook, Illinois

Matt Hyde of Craters & Freighters of South Chicago gets two thumbs up for his responsiveness and attention to detail. To set the scene, I wanted to ship 40 boxes from the Hyde Park neighborhood of Chicago to Portland, OR while things were just beginning to open up from COVID AND protests were happening across the country. I knew from seeking proposals from other sites that trucking was extremely limited for these reasons. Within the window I needed, Matt was able to get those boxes picked up, delivered--after accurately quoting the cost of the shipment from the photos I sent him. I intend to use Craters & Freighters again. read more

Craters & Freighters South Chicago - 40 boxes - Shipping Centers Near Me - Bolingbrook, Illinois

I work for a medical device company and after flying a team out to Chicago to survey parts, the crater that our 3PL had arranged flaked citing a misunderstanding of the date. I had done some business with Craters & Freighters in the past and they had never let me down. I searched for their local office and got in touch with Matt Hyde who provided top notch customer service and arranged a crater for the next day! Talk about coming through in a pinch. Joe was our crater and he was very professional and good to work with. I highly recommend Craters & Freighters as they consistently outperform other crating companies. Their shipping rates are also very competitive. Thanks Matt and Joe for saving our trip! read more

Shipped a art piece to Hawaii and came thru perfect, gave me tracking info and crating was fir read more

Craters & Freighters South Chicago - Shipping Centers Near Me - Bolingbrook, Illinois

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Excellent service from this company All of my furnitures and boxes were on my unit on time Very professional Team Top Notch service Very raisonnable price Do not hesitate to call this company for your removal This one is definitely for all of you read more

Excellent customer service!! Excellent service overall, with expert crating, handling, insurance, and on-time delivery. This seems to be a new kind of shipping service for high-value items, something my business has needed, and these folks set a standard for excellence with affordability. I will be back! read more

I can't say enough about this place especially Matt. We were in the process of looking for someone to move mostly boxes from our place in Chicago to Florida and didn't know where to turn. We were recommended this place by a moving organizer and they were great! We worked with Matt who was very patient with my numerous questions and concerns. He either answered immediately or got back to me in a timely matter if I left a message. He worked hard to find a reasonably priced place in Florida to unpack our load and put it in a storage space there. The guys that came by for the pickup were great too. I would highly recommend! Very professional and nice too! read more

It gives me no pleasure to leave a bad review. I do hope, however, that some good can come out of me sharing my experience. I am currently moving across country and needed someone to pack and ship a small (studio apartment) amount of personal belongings. I contacted Ship Smart, who contracted the work out to Craters & Freighters. I was told they would arrive between 10 AM and 2 PM. Given the wide window, I had to take the entire day off of work. 11 AM rolls around and I called them to reconfirm the appointment. They said they would be here by 2:30. The day had just started and they were already running behind. I then received a call at 1:45 saying that they needed to reschedule because their last job took too long. I explained that I couldn't take another day off of work and asked if they could do the job over the weekend. I spoke with Mathew who did not accommodate my request. I had already missed one day of work waiting for them and wasn't about to waste another. Mathew blamed Ship Smart, saying it was their fault for overbooking Craters & Freighters. I asked to be compensated for the time that I wasted waiting for their movers. Mathew declined. He just blamed Ship Smart. I canceled my order and will now pack and ship my belongings by myself. If you cannot trust a business to honor their commitment to their customers then you should not trust them to handle your personal belongings. You hear horror stories about how dishonest cross country movers can be, and unfortunately, this experience confirmed my fears. Moving forward, this business should provide a smaller window for when they will arrive. Additionally, they should either hire more workers or refuse to take on more business then they can handle. They should provide advance notice when they need to cancel. Had they notified me earlier, I would have wasted less of my day waiting on them. Finally, they should strive to improve their customer service so that when they do make a mistake, they make things right for the customer. read more

WOW! What a good experience. I had to have a tower clock shipped across country. Very delicate mechanism & lots of pieces. C&F built a custom wood crate for the clock with all the necessary packing & padding. Item arrived safely with no damage. Matt Hyde was super helpful with all my questions & kept me up to date with the progress of the move. Shipping cost was very reasonable considering all the trouble they went through to build the custom crate. Very professional company. read more

Super customer service and great response time for getting quotes back for deliveries/long distance moving... Very nice to work with. I would highly recommend Craters & Freighters. read more

Wonderful customer service! Felt confident my valuables would be shipped with the utmost care. Very knowledgeable and professional staff. Competitive pricing read more