I dropped off a package to return. Very nice guy took care of me and was very professional.read more

I'm in here at least once, sometimes twice a day due to being a vintage reseller. There is very…read morefew "offical" Fed Ex locations and this location is convenient to both work and home which is a blessing. The staff is always courteous. Despite being in there every day they still always ask me if I want a receipt, which of course I always do. Even after over a year of seeing these people daily I still don't know any of them. The parking is tight due to being wedged between a Starbucks with a drive thru and a Five Guys in an already undersized lot. Pulling out going left is problematic too. I do wish the parking was better or that Starbucks would move since they are the source of the problem. There should not be a drive thru in such a small configuration. I do wish that Fed Ex staff were more helpful when I've had problems or lost packages, especially since this is an official Fed Ex store, but they refer you to the toll free number which leads you to an operator in India and alot of frustration. In terms of who damages/loses my packages less often of the two evils being UPS and Fed Ex, Fed Ex does do a better job at actually getting it there unscaved, but they're not perfect and when there is a problem it's impossible to resolve.

overcharged, when asked why they returned back to auction house with no reason…read more beware

I have been buying and selling Stereo equipment for years. I…read morewon 3 stereos yesterday on an Auction. Cassette Player, Sony Amp, and an Oscilloscope. I would say in total they may weigh 65 Lbs They are putting all 3 Items in one box. They sent me an Invoice for $234.00 to ship these. This is without a doubt the worst shipping price I have ever seen before. I have shipped Stereos weighing 60+ pounds. Not one of them was even close to what they have charged me. Needless to say, I will NEVER use this company again.

I am writing about the Ephrata Post Office in Ephrata, PA. This past Saturday the 18th of November…read moreit was raining hard all day. The post office delivered a package in a cardboard envelope and just left it lie on the porch, (the porch is not covered) in the pouring rain. Never rang the doorbell (I was home all day) so that tells me the carrier just came part way up the steps to the porch and just threw the package which landed in front of the door. I never knew it was there till I went out to check on the mail. In speaking with the postmaster at Ephrata Post Office he seemed to want to blame the company I ordered my package from questioning why they did not ship it in a plastic envelope bag. I agree with him on that matter however that does not excuse the carrier for just letting a package sit in the open in pouring rain. What kind of a person would do that and think that it is OK. The package was dripping wet when I picked it up and the paper back book inside was ruined.

We had an issue (which turned out to be a non issue) with the delivery and the gentleman named…read moreHarry at the post office was incredibly helpful and friendly. He helped resolved the issue immediately and provided us all the necessary info. Another great post office with awesome service.

I really like this post office, it's small but mighty and the closest to my house. The staff are…read morealways pleasant and regardless of how long the line is they give you their undivided attention. They offer all the services the larger post office does and also sell cards, boxes, mailers, etc. On the negative....street parking is limited and usually full. The lobby is small and cluttered, and there's always a line. This location is hoppin' but the staff are always upbeat, even under pressure.

Best post office I have ever been too. First there was Paul and Carmen that gave great service. Now…read moreit's Janine, Jackie, and Chas.

I am a creature of habit and this place has my heart. My dad has also been going here for years to…read moreget his business clothes dry-cleaned and pressed. They have wonderful customer service (truly, everyone here is very kind) and very fair prices. I won't risk trying a different place for alterations because because every time I've gone here, the work was wonderful, exactly what I asked for, and done in a timely manner. I've had linen pants, work pants, jeans, etc. all altered here and they've all been perfect. I wouldn't recommend going during the holiday season as they are typically swamped with alternations.

I have gone to Kim's for over 20 years and had a good relationship with them. They recently…read morealtered my daughter's party dress. It just needed to be shortened in the hem and straps. Somehow their tailor had a mixed message and completely deconstructed then reconstructed the dress in an odd way. The tag is now under the arm instead of the back and there is a seam running up the front. The dress no longer fits and is now worthless. It was brand new and still had the price tag. I took it back to show them and Mrs. Kim became combative insisting that the dress was like that when I brought it to them. I have photos before of the dress and it clearly was different. There is no question that it was mistakenly altered at their shop. She refused to listen and accused me of upsetting them. After 20 plus years of frequenting their shop, I'm shocked at her reaction. I've now also seen similar negative reviews. Extremely disappointing. I am now out $250 for the ruined dress and alterations which they refused to reimburse. I will never go there again.

Always pleasant and always friendly. Helpful and quick! Convenient location!…read more Note: staff has horse allergies; please be courteous and do not enter if you work, live or play around our equine friends.

Great place to get your fingerprints done, handle mailing something, or to open a PO Box. Lady…read morebehind the counter was very nice and helpful. Would recommend and will return. Located in the corner of the Plaza by the Armed forces career center.

I've only had positive experiences at this post office! The staff is friendly and efficient.read more

Once again package shoved into the box - so full I could barely get it out. Such a shame- I think…read morethey are doing it to be spiteful. I asked them to please not shove things in to the point of damaging them. They got snippy with me so I said thank you and good by. In my opinion they are adult bullies. They don't care about other people's property and purchases if they aren't going to take care in delivering. No wonder the postal service is going bankrupt. I wouldn't use them at all if I had the choice. Also, they deliver on Sundays and holidays - how much sense does that make financially. I give up! Pathetic!

Let me say this without going into a long drawn out story....if you expect to have professional,…read more experienced employee's at this location on Main St in Ephrata PA, don't bother! I'd suggest going somewhere else! They made a nice size mistake & we paid the price for it! Brimmers will be our go to from now on!

I will recommend this place and the staff anytime!!! Jenny and Anthony were soooo knowledgeable and…read moreextremely helpful. They answered all of my questions, conveyed patience, and were just overall friendly. Very customer oriented!!!