I shipped out my package back home and I received it days late, opened and someone's RANDOM SANDAL (1). A used dirty sandal in my taped up package that I dropped off. read more

The UPS Store - Someone else's sandal in my package - Shipping Centers Near Me - Las Vegas, Nevada

If I could leave a zero, I would, however the lowest I could go as a one !!! Hands down the worst customer service I've ever experienced. The owner/manager, Tanner, was incredibly rude, dismissive, and completely unhelpful. My package was mistakenly dropped off here instead of USPS, and no one caught it. An Amazon QR code was scanned for the wrong package, and now my package is lost. When I asked for help fixing the mistake, I was told to "figure it out myself." Zero accountability. Zero customer service. Save yourself the headache and drive to a different UPS Store. read more

Writing this simply because I always receive 5-star customer service at this location! Everyone is consistently nice here, especially the twins who are usually working. Thanks for being so awesome!! I make it a point to come here for any returns/ shipping I need to do. read more

This is my go-to for amazon returns and they are friendly, quick, and professional. I also had a paper notarized here last week and the man was fast and friendly. I like this place, it's clean and the staff is nice. Thanks for being open and friendly during the pandemic! read more

The cashier was very helpful when I went to make copies. My printer at home couldn't take making 3 sets of 100 pages each. Appreciated the friendly atmosphere. Got busy, as I was making my copies the line never stopped but everyone being helped in a timely manner. read more

I've been here multiple times now for my amazon returns, have spoken to three different ladies and all were and helped make really quick transactions. The place was well-kept, never understaffed in my experience, the customers were able to get what they needed and were quickly in and out. read more

Great customer service took her time with me I was a mess forgot tape for my box she tape me up with no problem she even listen to my story lol. Sweet heart very kind I'm always shipping things so this may be my ups know. read more

i have to say every time I go in there. She's smiling. I had a whole tree to put back in the box. She got on the floor she put the tree in because I have back problems. She taped it up and made sure that it got to its destination. What can I say about Britney? She's quite amazing. kudos to her with always helping me. I live all the way by the. M and pass AU. P. S store. it's worth it for me to go to see britney. i know everything's going to be done right and accurate. every time I see her, i'm like it's britney bitch read more

I ship all my 3d prints from this store to friends and family. Haily is always very helpful with boxing, and pricing options for shipping when I go in. This store is clean, organized, and everyone else I've worked with there is pleasant and kind. 100% recommend! read more

The amazing twins, Britt and Haily, that is what I have come to know them as! Dana is also another example of making people's day better! These young ladies exude fantastic customer service, always consistently professional and accurate, and truly a trusted resource! read more

I had so much to print, fax and email with a full store. Dana was amazing and took care of me and half the store. This is an employee that you want working for you. Thank you Dana read more

Very friendly staff. Nice and clean. Quick to get your order done. Reasonable prices. Also does usps as well as ups. Ample parking .

Always pleasant and friendly. They helped me get my packages shipped to their varied destinations. They gave me all of the different prices by ground or air and a choice to choose from. Very helpful!! read more

Awesome Store For All Your Mailing Needs! The staff is always very professional, knows their job, explains what you need to know about sending packages, Offers the best deal for the time, faxes, computer work Etc... Very convenient and always a in and out service! Never a long waiting period! :) Prices are very reasonable! Definitely do recommend! read more

Service was super fast, workers were really nice, I had no clue how to return something and the workers helped me right away I barely took 5 minutes inside. I'll definitely come back here again if ever I need to mail something read more

We were having difficulty finding a UPS store that was open, for us to do our Amazon return. The one at Green Valley Ranch business center could not be found nor do they answer their phone. Fortunately this location not only was very helpful in making the return happen they stayed open a few minutes later for us, in order to facilitate the return. Very nice young ladies!! read more

I go to this store quite often and I must say, I drive across town specifically for THIS STORE. In fact, there are 3 or 4 stores closer, but NOT ONE other store competes. The time and attention they take to answer any and all of my questions combined with their super human efficiency is the reason I come back every time. 10 outta 10 would recommend. Lastly, the last time I was in there was yesterday and Rikki is dynamite. SHE IS THE BOMB DOT COM. She is the real deal folks. She rocks harder than Dwayne Johnson. read more

I had to come on here to give a big shout out and thank you to Tanner. I recently came in with a coworker for an overwhelming shipping task, and Tanner went above and beyond to help us. We had incorrectly packed individual Amazon return items all together without realizing, and he helped us figure out the QR codes. He recommended options for what we could do and found the right box size for us to purchase since we needed more boxes, and then cut those boxes down to best fit our items. His expertise and professionalism showed every step of the way. I have never encountered a more helpful UPS employee. I honestly expected to be told that I had to come back since I didn't have boxes, or that I should come back with the boxes I just purchased already packed and ready to go, but Tanner showed real patience and sincere kindness because not only did let us pack our items there, he helped us pack them! The way he helped us changed our whole day, and we truly appreciate all his help. Thank you so much Tanner! You are amazing! read more

I never write reviews but I needed to take the time to show my thanks for store 4128, haylee especially I had an emergency emailig/printing/mailing Job that left me walking in with 2 minutes til closing. Hayleewas not only professional but took the time out to find me the best rate and put my mind at ease. After a long day, you'd think she would be in a rush to get the last customer out like most would understandably, but she really went above and beyond. my phone even died and she allowed me to email it to the store and she printed it for me. Just really such an angel! They are always pleasant and always super helpful, but this experience took the cake. Thanks again Haylee You really helped me out in a bind and I hope you see this post and know that it didn't go unnoticed and you are appreciated! Someone give that girl a raise!! read more

You pretty much know what to expect when you are going to a UPS Store. It's going to be expensive to ship and they never want to give you free shipping materials like FedEx and the USPS. However what I don't expect is rude employees. I know everyone has an off day, however it is not my fault that someone else made you mad or perhaps was rude to you. It's also not my fault that maybe you don't like your job or got called in on your day off. So if I am polite to you, return the favor. If things are literally that bad, go home! read more

I Come here all the time. The Staff is very helpful unlike most UPS stores. Because there are no POST OFFICES nearby, this is my go to shopping location. Thanks for putting up with all my Amazon Prepaid Shipping Label Drop Offs! read more

New owner is terrible with customer service and is so s-l-o-w! Not sure how he even came to be a business owner. Right in front of me he made several mistakes for another customer getting his documents notarized them "nickel and dimed" him. He did not know how to download a file and email it correctly, so waited and watched for 25 minutes while he struggled. I thought this guys was a trainee so I felt bad that he did not have the support he needed. Then he tells me his is the new owner. Wow! Just wow! After after 17 years, I'll be looking for a new USS store! read more

I've gone to this store multiple times and tonight will be the last! I'm so upset with them. I've been a loyal customer of theirs for about a year now. Through the ups and downs, but I've had enough. I use ups and this store more specifically to send out carepackages to my s/o on deployment. They've packaged my things correctly and nicely in the past to when the package arrives they arrive in great condition but my last 3 encounters with them have been honest to God horrible. I never thought I'd have to write a bad review for this store, but tonight just takes the cake. I've sent out a good 5 or 6 packages with these guys and they know me. They know what I usually have, they know that I use the coupon most of us are given when we make a transaction with them at the register, but this lady.. tonight she would not let me use my coupon and instead of honoring it this last time.. because EVERY TIME ive come in the staff there has told me that I could and I quote "use this coupon for APO delivers" so.. what is the problem? She looks at me and laughs and says, "It says it right here, we don't use this coupon for APOs. Whoever has been giving it to you shouldn't have been" Gee thanks, what amazing service. Not well trained team and rude, like I can't read.. I would understand if you were having a bad day but this was just straight up impolite. It was just 10% off! Not enough to be stingy over. I've also shipped with them before with another package with candles and 1 out of 3 candles didn't make it, of course, but why? I'll tell you. When I got news that they were delivered I got to see that the FRAGILE... GLASS.. candles were not wrapped (which I paid for.. will put a picture of receipt to confirm I'm not lying) I couldn't believe it, how could you just put 3. whole. glass. candles in a box going over seas!! Entirely unwrapped..? The cashier name on the receipt is "Tyler", I would recommend if you get "Tyler" when you're shipping out fragile items to SPECIFY to please wrap your fragile items.. especially if you pay for it, it's not common sense, apparently. When I told them about this incident I called them and just politely let them know and asked if there was any type of compensation? They were a gift! Come on! This lady.. of course again nothing she could do, not even 1 thing Like a coupon or a "I'm sorry" at the VERY LEAST Just a plain, "Once our international packages get shipped it is out of our hands. You're going to have to take it up with US Postal" just policy Okay.. could I get a number? Could I get a card? This just isn't fair to me.. can you direct me to someone, anything?! I will say this store (more specially that oh-so nice lady) has a lost a regular loyal customer, who has spent $40+ and up in transactions with your team for the past year.. thank you, I'll definitely be doing business else wear. With better servicE read more

The UPS Store - On the bottom you can see the cashier's name. You can Also see I paid for my box and packing. - Shipping Centers Near Me - Las Vegas, Nevada

This store is located in the Smiths grocery store area on the southeast corner of Silverado Ranch Road and Maryland Parkway. It is actually located just south of Smiths itsself. Came in here today to use the notary service. Since its kind of tucked away there, it wasn't busy at all and we were able to get assistance immediately. The guy who helped us today was friendly and helpful and guided us through the whole process of getting some important documents notarized. Not sure about their shipping rates, but I was certainly pleased with my experience there today and will keep them in mind for the future. 4 stars. read more

Efficient quick competent employees thank you lucky it's close and no lines usually :)

Max and James here at UPS store on South Maryland Parkway have been in abundance of how a gentleman who are willing to go above and beyond the call to assure that every customer is completely satisfied they help me with my computer needs my printing needs just a solid environment I will be back read more

The UPS Store - Look mom no hands - Shipping Centers Near Me - Las Vegas, Nevada

For me their really isn't a worse way to shill something then to have to use UPS. If you have a business account they offer great service, but for the everyday Joe they are a total rip. Every shippment through them is twice as expensive and gets to the location in double the time. WTF.... The only benefit of he UPS store is not having to wait in the ridiculous USPS line and deal with some over worked, over paid Postal worker. read more

The UPS Store - Shipping Centers Near Me - Las Vegas, Nevada

Brittney at this location is a doll!!! I'm telling ya, you can't miss at this location! Thank you for your help!

I honestly would not give ANY stars to this place. I came in and was trying to send very important documentation. I asked a couple of questions and got answered in the most rude way by Britney. I never used a bad tone I simply was asking some questions. The only thing I can say, obviously after not recommending this place is.. Britney girl, if you don't like treating with customers then find yourself another job :) read more

I have been depending on this location for a number of years. It is close and always always helpful, James the manager is professional, courteous and extremely knowledgeable. An absolute asset to this company Thank you James for all you do read more

Dont waste your time coming into this mismanaged horse shit operation. EVERY friggin time I come in here for something the line is 5 deep and the service I need is unavail. There is NEVER a notary here. read more

Went in to get something Notarized at 3:15 and there was nobody to do it. They had left already. They shouldn't advertise Notary Public if they can't provide the service. Very disappointed. I will have to find another UPS to use. read more

The lady working was not very helpful with a paper I needed notarized. It was my fault that I had signed it in advance (I didn't realize it needed to be notarized), so I thought I could utilize their computer for $2 for 5 min to reprint the form. There was no option to print the form on the screen and she couldn't be bothered to help. When I tried Control + P it printed only 1/2 of the page and suddenly I had less than 1 minute left. So, not only did I not get my form notarized, but I ended up paying for the 5 minutes AND the half printed paper. All the lady did was huff and puff, such a bother to help me reprint one form. Don't waste your time here when there's another UPS store in the 10000 block of Eastern. ****I'm coming back to add that once I went home, printed another form and went elsewhere for notary services- I was told that the original form with my signature would've been OK- he would've just asked me to sign again next to the first signature. Wow, "Rikki", that would've been too much to offer, huh? read more

I came in the store to get something printed at 12:30pm and for ONE paper to print it took him till 1:15 pm to do it!!!!!!!! And the store wasn't busy. He was just clueless and not know what the f he's doing. read more

First rudest service I've ever experienced here. The staff never smiled once for all of 20 mins I was at the store, from in to out. If I had left the store without checking all information thoroughly, I would not have detected all his errors - He misspelled my recipient's name 3 times & had the wrong zip code & insisted that I was the one who gave him those information. The destination is China & I reminded him of the need to be precise. I mentioned the zipcode as 6 digits -100025, & he typed it as 10025. I showed him the contact address in writing three times. He had to reprint the labels 5X due to his errors but made me feel like he hated me for all those errors. Terrible young man who hates his job. read more

Great service here. Cool staff. Need not say anymore than that....

great service, i came here to ship something ,it too me less than 5 mins. the guy who helped me was fast and taped my box up for me and all! super helpful and i will be coming here more often to ship! read more

If you want to treated rudely then come here! The individuals that work there are rude, and honestly could careless about your packages. I attempted to call the manager but when she "supposedly " the owner got on the line, she acted just like her staff. RUDE!! read more

They are useless, all staff should be fired and hire new courteous ones.... All I ask is to check if they have my package and it only takes a couple minutes to look but they were too occupied to do it. read more

Quick and easy service at the perfect location, since I live just down the street ;) But if you want to buy a book of stamps, you're better off buying them at Smith's next door or directly at the post office for $8.00 less. $18.99 for a book of stamps is ridiculous! read more