Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

Was there early April to ship several packages for my business. The lady who helped me didnt seem…read moreto know what she was doing, put wrong postage on all 10 of them, causing them to be returned to me and be late to my customers. 2 of the other packages i sent never showed up or was returned. Also this place always seems substantially more expensive than the post office. What an unorganized mess of a business. Cost me in so many ways, would rather hire the pony express than to send mail from here ever again.

I stopped in here yesterday with a package I needed to send to a client in IL. When I walked in I…read morewas greeted right away. She let me know she was in the middle of tracking something for another customer who called in but she would be with me in just a moment. About 1 minute later she said it seemed like it was going to take awhile so she wanted to help me. I needed a box to ship my stuff and instead of just pointing me to the boxes she went over and helped me select the box that made sense. She also helped me tape everything up and even put something in there to insure it stayed secure. When it came time to pay she explained my options and let me know she would pick the less expensive option based on my needs which I really appreciate. Very good service and good value.

Service was fast, simple, and quick all service reps were amazing and thank you to the lady that…read morehelped me because you were a ray of sunshine with your bright smile. Thank you so much.

This is a great UPS store. The staff is super friendly and helpful. Every time I've visited it's…read morebeen a quick trip even if there is a line. Perfect for an Amazon return drop off.

Came here to complete my I9 form for new employment by presenting my passport. Schedule my visit…read moreonline and arrived early. There were others doing the same, so had a little wait. It went smoothly after that. When I was there it was a light crowd. Didn't have to pay a cent. Plenty of parking since it is in a shopping center.

I often return Amazon purchases to this location and the staff always greats me with a smile... and…read morethey never judge the wild assortment of items that I return to Amazon! So helpful and friendly!

Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF

First thing you need to know is that the previous bad reviews are for the previous owners. Yes, it…read morehas a new owner since I last had to use them for notary on a car title. The husband and wife had attitudes and I had no intention of ever using them again. It was a pleasant surprise to meet the new owner and he was easy to work with. It was actually night/day in comparison. Won't hesitate to use his Fern Creek location again in the future!

In January, I needed to mail a "one last Christmas present" to my daughter, a $4.50 deck of cards…read morewith a specific message just for her that weren't in stock in time for Christmas. Due to my work schedule, I had to mail it in the evening. I normally use the Meijer mailing station on Hurstbourne, but their postage machine was out of order that evening. An internet search on my phone gave me this Postal Annex as the only mailing station open, and it would be several days before I could get another chance to mail it. So I drove there from Meijer on Hurstbourne, waited a long time while the clerk waited on a slow customer (not the clerk's fault), and nearly swallowed my teeth when the clerk slapped a mailing label over the envelope it was in and told me it was going to cost me $9.50 to mail this $4.50 deck of cards. I objected to the price, specifically asked if there wasn't a cheaper way to mail it, and he said no, the only other way I could send it was by FedEx and that would cost me $22.00. He told me delivery was guaranteed in 2 days. I wasn't trying to mail it 2-day delivery, but he wouldn't budge on the delivery option or the price, except to go up. So I paid $9.50 to mail a $4.50 deck of cards. I walked away feeling lied to, exploited, and very abused. The small gift that I paid more than double the price of to mail took 11 days to get to my daughter on the 2-day delivery option I didn't want but was forced to pay for "or you can go somewhere else tomorrow." I couldn't go somewhere else the next day. I couldn't go somewhere else until the next week. That's why I was there. I filed a complaint with the USPS and was told that since this place is a Delivery Annex, not an actual Post Office, there are no rules that apply to them and they can do anything they want. First, the USPS shouldn't have that kind of contract with anybody. That's just stupid. Second, I will never, for any reason, in my life return to that Postal Annex. There is a saying, "Use me once, shame on you; use me twice, shame on me." This Postal Annex will never have the opportunity to exploit me again. Third, I want everybody to be aware of the fact that this place practices extreme price gouging. Fourth, I want people to be aware that I suspect I was exploited because I am female or an older adult, or both, in which case it practices gender or age profiling, or both, in setting its prices.

I have used the Village Post for several years and there service is excellent. It is very helpful…read moreto have a box there - I know my deliveries are safe.

I have been using The Village Post to receive and ship packages for 2 years. They have provided…read moreconsistently superior service with a smile. They have gone above and beyond a number of times calling to alert me of package deliveries when they knew I was waiting on something. I recommend this business.

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

Convenient very professional I was in need of boxes to move. They offer used boxes as well as new…read moreboxes. While in there I noticed people shipping packages. I highly recommend the business. The location is close to restaurants and shops. Has its own parking lot. I do not know if they have a restroom.

Handled a large shipment of bourbon and souvenirs for us. Awesome job! Everything was packaged…read morecarefully and arrived on time!