One of my favorite locally-owned and operated businesses to support in Fleming Island!…read more The service at this location is phenomenal! The staff is on their A-Game here and I always have a great experience. I've been coming to this location for quite some time now and here recently, they have remodeled the store in order for their staff to work more efficiently and effectively. After visiting a few times since the remodel, I noticed the vibe and it's definitely a good change. Things seem to flow better. From printing labels to doing Amazon returns and having eviction papers notarized to scanning and faxing important documents like contracts, trusts, wills and lease agreements - the employees have handled my issues properly and with professionalism and discretion. It's so appreciated! I really depend on this UPS location to get it right for me. And they do a fantastic job at a reasonable price! Thank you, Lori, for taking care of me this last visit and the whole team who all works together to make the customer experience consistently positive and pleasant. Kudos!

Olivia was one of the worst front facing customer service employees I have ever encountered. I…read moreexplained I wanted bundles of papers separated by mini cover sheets or separate faxes. She said "don't tell me how to do my job, you don't know how faxes work. I explained that Ive been a computer scientist for over 25 yrs and yes I know how they work. This young lady actually looked at me and said " I can't deal with you, I'm not doing this" and walked away to get someone else to help me. The young man that helped me understood what I was asking for I gladly paid for the extra pages I was adding so that wasn't an issue. The young lady needs to find another profession that doesn't deal with customers. I won't be back to UPS. She made my whole experience there very uncomfortable.

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!

This was the most amazing customer service Ive ever experienced. Made everything such a breeze and…read moreI definitely will be returning in the future. 10/10 experience!

I've had pleasant and helpful experiences at this location before, but man, this last one was…read morebeyond disappointing. I understand not enjoying your job, but at least try to be helpful and proactive with a customer (especially when they go out of their way to be to polite to you). This four eyed, goofy ahh employee (atrocious kicks too) couldn't even take 2-5 minutes out of his 8+ hour shift to help me print some copies out. Not to mention that the store was completely empty and more than 2 hours away from closing. I just left out of frustration. Maybe UPS is the move?

The only place in Jacksonville I will use to ship my packages. Best customer service and convenient…read morelocation!

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

I went to mail packages today and the was so slow and was more interested in watching the sports…read moregame on TV and I already spent 10 minutes just to mail two packages. I tried to support business, but I am not using them in the future.

Service was great and super easy to get in and out. I had to return some equipment back and they…read moretook good care of it.

This is my second time using PacknShip and Andrew was both very professional, helpful and funny. He…read morewent above and beyond to help me with shipping my items. So much easier and faster than using the postal service. Prices are also very good.

Excellent service, pricing, and attitude. I went in for notary services, and plan a return for the…read moreshipping of a firearm.

Wow, what a lack of service in the San Jose store. I'm on vacation here from west coast and stopped…read moreto get a document printed off my thumb drive. Gladys, the print rep said it would take about 1 hr for the print. Therefore I said can you print out a color copy, so I can see print before placing the order & waiting for an hour. Gladys told me it would take a half hour, She said you can get it faster in the copy area. I asked can you show me how to do that, I'm a veteran from out of town & not familiar with your system here. Gladys said just follow the prompts & it will walk you thru it. There was no other customers there when I came in print area. Another employee came over when one other customer walked up. Gladys or no one else was willing to help me. Who is the strore manager for this store?? I'd like to file this complaint!

I have a printer that I can print from my phone until I really need to print something and then it…read more...bla, bla, bla! So I go to Staples and the "printer angel"Gail helps me (a lot) to save to cloud, find and print on one of their machines! Wonderful but the question remains why would my printer not print ...welllll... yes the three colors are out but I have black ink still so what's the problem? Cameron (printer angel) explains (nicely) even printing black little bits of color are still used so need color cartridges in there too. So I bought 3 colors. The team here were great- they accepted my problem, solved it and didn't make me feel like a computer idiot! Thank you!