William and his company packaged our clothes that we left in our B&B and sent them Fed ex last…read moreFriday and were delivered the following Sunday. All items enclosed and packed neatly. We really appreciate the service and the price was very far. Would highly recommend their service. Roger and Renzi

Excellent service. Kind workers. Problem solvers. Always happy to help. Been using for years. Love…read morenew owners.

I have been sending packages through this UPS store for the last 6 months - at least 3 packages…read moretwice a week. I can't recommend the service provided by this store, and specifically TJ ,enough. He goes out of his way to assist the customer, even when it is busy. He does not get frustrated but calmly acknowledges the customers as they enter and carefully prices packages for sending and guides clients with the automated scanners. I hope management recognizes what a truly valuable employee they have !! TJ is great and makes what can be a cumbersome task of mailing a package a pleasant and painless experience. Thank you UPS and TJ.

Charlie was an amazing help for me. He went above and beyond the call of service. Everyone here is…read morealways so friendly and helpful. Anytime I come in -great store!

I've used this place a few times and never had a bad experience. The staff is polite and quick.read more

A truly wonderful, professional experience with these good folks!!!…read moreI will be happy to do business with them anytime, Highly recommended!

The UPS store located on Old Trolley is staffed by a wonderful and fast group of employees, focused…read moreon the customer and their needs. Moreover, it's extremely easy to get in and out of in terms of the store and when parking with main street access. Sometimes parking can be a chore but that's an oddity during peak hours like lunch. As far as offerings, s they have a lot of products and services to fulfill your needs as well as emergency items like birthday cards or box tape. They have shipping boxes however I would suggest unless that's a one off, purchasing those types of items at other places to save in costs. Also, they cater to the online shipping community such as Amazon, Etsy or Ebay for example, giving you a separate line from others. Another fun aspect they utilize is bulk printing. An interesting note is that I have my own cookbook which is over 175 pages and I can email them the file (PDF) and they'll print (either one side or front & back) in either color or black and white along with other options like lamination and how to bind it. Forewarning though for my cookbook it averages about $40 per book which is a bit steep imo. I do utilize the UPS store over the post office as it's a huge time saver with a small but easily digestible price increase. When I lived in Texas, I did this exclusively however there's something wrong at this store which I'm going to follow up on. I had a letter sized envelope, the one with the metal tab on it, which I taped over to not be damaged in the machine. In Texas it cost roughly $5 with insurance. However, this store said it would be $42... for a legal sized paper envelope! I ended up going to the post office and it cost, with insurance $6. I'm of the belief that while I was extremely clear and what I needed was obvious the lady had no idea what she was doing. Overall, UPS is a good way to ship things quickly and without headache. However, some of their services might be a little bit of a markup and I think they made a mistake with me once as I stated. That said I've been to this store 5 times or so and had a small mix-up once which I declined to use their service. I'm confident in the future I'll have no such issues. Therefore, I highly suggest stopping by for any of your shipping needs as it's always a fast and friendly experience.

Avoid this branch at all costs. No joke. The last 3 times I have made the drive out there to return…read moresome Amazon packages their "system" has been down and could not do returns. And the staff is rude about it and shows no empathy. I don't think they are technically competent to fix it anyway. Basically each time they act like snotty teenagers. I could even hear them in the back laughing. I have given multiple chances and sorry to say this is the last chance for this UPS retailer.

Delightful and helpful staff. Very professional, accommodating, & easyto work with. Highly…read morerecommend!!

Great customer service! The employees are knowledgeable, friendly, and seek to help you in any way.read more

Needed to return an apple iPhone. All it needed was a prepaid return label.And island ship and pack…read morecouldn't find enough excuses as to why they couldn't do it. The best excuseWas it might compromise their computer. It definitely does not shed a good light on fedex.

I called up looking for some packing and shipping services, and Sheila was very helpful in getting…read moreme what I needed. Very friendly and very knowledgeable!