Efficient, friendly and smart. Rose and her staff have always gone the extra mile for us, and it…read moremakes a huge difference. Also open on Saturdays, so you never wait till Monday for your mail. All-around great service.

I had the worst experience at this location and I will never return…read more I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

I'm very happy that I found this place. We went to notarize some documents and Karen delivered…read moreamazing service. Not only was he helpful, but he also acted like a truly beautiful human being, which I consider it to be an essential value that many businesses lack. Thank you so much! :D

Mr Karen Sahakyan went out of his way to ensure stellar customer service. His shipping and notary…read moreservice is second to none when it comes to service, precision, customer service, professionalism, quality and the lowest prices anywhere near here. Couldn't be happier with his service. Thank you!

Formerly a UPS store. They will accept packages with a prepaid label, but not with a QR code.read more

They don't ship certain things like returns which is odd because I wanted to ship phones back l to…read moregoogle had prepaid ups labels he said no go to a ups store.

First UPS store that actually put a "close for 30 min lunch break" on their door instead of…read morestaggering their employee's time so there isn't a disruption of business.

Alll ups are horrible and they lose ur packages a lot and it happens very frequently I had a…read morepackage order 3 times and literally why they keep updating to another address and I know everything is correct they just keep doing that.

Called today and Yee answered the phone about a poster tube…read more Yee was very professional and polite. She said she had one and if i lived close by I can take a look. 10 mins later she showed me the triangular flat poster tube, it was initially bigger than we expected but we also didn't know our dimensions. Yee gave us a great idea about cutting the cardboard. Yee was courteous and friendly. Thank you so much, Yee!

Conveniently located with super quick and always friendly service. My go-to for simple package drop…read moreoffs and have never had to wait too long or even at all. The shared plaza parking seems to get crowded so I just park off the street and walk up.

Are you tired of the wait to drop off your package, return something like an Amazon package, or…read moreeven ship something to your loved ones while dealing with bad vibes, slow service, cold shoulders, or being skipped in line feeling left unseen and unheard? Well, I've been to several ups stores and before I found this little giant gem right next to East Los Angeles community college, dropping off packages just didn't feel the same anymore in the best way possible! But better yet I will simply say, what use to feel like an errand turned into a friendly business visit or should I say turned back on how it was suppose to be. And I'm talking about great customer service cause that will be the first thing you will notice right as you enter. Don't believe me? Go see for yourself! customer service is still alive! Even though my home is 3 ups stores away it's worth the trip and for such a small location they still manage they have 3 registers/computers/scanners with staffs ready to get you in and out without the rush like your personal time matters! They keep it very professional and most of all very helpful wether it's helping you unload or answering questions the staffs never seem to be bothered and that's a plus for me. Well, anyways that's my experience so I thank you management and staff! Keep up the great work!

Just started coming here for my shipping. The store and…read morePhong are amazing. Great customer service. There are other UPS Stores that are closer to me, but this one has won my business. A pleasure to go to and the easiest parking.

Quick and Easy Notary Services on demand! Made a same day appointment and we were in and out in the…read moreblink of an eye. Owner is personable, professional and friendly. What a convenient business right in the middle of the neighborhood! Easy to access, parking in the rear and they rent mailboxes and offer a plethora of services. Glad we discovered this hidden gem of a service. Say hi to Alan, he's a friendly guy!

This place is the best! I've had a Mailbox here since 2020 and the owners, Allen and Armand, are…read moreso nice and welcoming. They genuinely care about their customers and are always there to help. If you get a package, they text you immediately. Any questions, they got you covered. Also, you can drop off packages for FedEx, UPS, USPS and DHL there. They also offer notary services. Access to the mailboxes are 24/7. There's some parking in the back, but it's also pretty easy to park on that section of Lake, so jumping out quickly to grab your mail is never a problem. Their yearly rates are also very reasonable. It's a great business, owned by great people.

One of the few UPS stores that is open on Sunday!…read more My experience here was excellent. I had to drop off a package that already had a pre-paid UPS label. My transaction was fairly easy but I did notice that this location also has a self-checkout Amazon drop off. The staff is very attentive and patient! I noticed how they assisted customers with different type of drop offs that were time consuming. Save yourself time by making sure you have everything properly wrapped and labeled correctly. If you have an email with shipment instructions, make sure you have it handy. Don't be afraid to ask for help. And of course, ask for a receipt to show proof of shipment. Plenty of parking in this shopping center. Enjoy your visit!

Since the Amazon Go shop closed its doors in Whittier, we needed to start coming here to do our…read morereturns. Not only is this location about 4 miles closer , but it's so convenient! We didn't have an opportunity to interact with any of the associates but there was a do it yourself Kiosk for quick abs painless returns. I'm so happy to have found this place.