We received our items today and were absolutely blown away by the level of care and professionalism…read moreby your company. Everything arrived in perfect condition and in a timely manner. Thank you again for everything. Sara and Brian Planz Richmond TX

I needed an auction purchase picked up, crated and sent to me. I provided them with all the…read moreinformation for a quote and was informed by - I guess the office clerk that the appropriate department would get back to me with a quote. That was 2.5 weeks ago and never heard back. I instead went with Edgewood Pak & Ship which was far superior.

I had a great experience getting a car titled and registered. My situation was pretty complicated…read moreas it gets (out of state title, military with out of state address, power of attorney, etc) and Michelle handled it no problem. The only hiccup was on my end with my insurance policy which took a few phone calls to fix, which Michelle was very patient with. Thanks!

Super service. Parking lot was packed but inside? Smooth as butter. One line fed into 4 attendants…read more One attendant would come out into the line to see what services the next couple customers needed so they could point you to the right attendant when they were free. I had an Amazon return. All I had to do was bring my item without the shipping box, have them scan a QR code provided by Amazon, they placed my item in a clear bag, printed a label and receipt for me, and I was in and out in a matter if 5 minutes with service that was fast and courteous. Seriously, on the Saturday before Christmas. Pretty darned spectacular!

I would like to commend the manager and the one clerk working today, I watch a situation…read moreescalating with language barrier and customer was very, very upset . Onward the staff did an amazing job trying to the male to understand was beyond there capabilities but for 15 minutes or more the manager persistently remained calmed and still continued to give top notch service.

We live in the Kerber Farm plan in North Huntingdon. We have not had mail delivered for a week…read more When can we expect our mail delivered. We have been expecting documents and your delinquent services are preventing this. Please resume delivery immediately. Our neighbors are also complaining of not getting their mail. 1/30/26

I'll take accountability in saying that I visited within the last 15 minutes before closing…read more I came in with a large box that I struggled to bring in due its size and weight, waited in line for most of this time slot, got to the counter and was demeaningly advised that they couldn't accept my box because it required more tape. I asked if it was possible if I could buy a few strips of tape from them and they declined--that's fine, because perhaps they're not allowed, nor it is their job. I then asked if I could leave the box on the side of the counter or on the floor (pushed to the side) so I could run out to the car and grab my tape, they stated I am not allowed to do that because they cannot be responsible for my package. While I understood that, I asked if they could please make a one time exception being that the box was a struggle to bring in, and my car is just right outside the facility; the answer was still no. At this point, it's about 4-5 mins before closing, I brought the box out to the car, wrapped it in tape like spider-man would wrap you in webs. It wasn't necessarily the taping that took up most of the time, but rather the transportation of the box itself. Once I got back into the store, it was about one minute before close. Another person before me was finishing up as I walked back in, I got to the counter and I was told they cannot service me with shipping my box because they're now closed. I asked if they could please allow me to ship it as it was literally the last day I had available before a move out of state, and he said "No". I had visited this store in particular because of their hours and convenience..or so I thought. These guys here are just merciless in the fact that they watched me have a hard time and seemed to have never had the intentions of being of service to begin with. I understand it's a busy location, but projecting any frustrations that come with such, onto people is unacceptable. Abusing your power is inhumane, shadowed by undertones of disrespect and then passing it off as just doing your job. Please keep in mind that parking, or lack-there-of, is like playing a game of duck-duck-goose. Which was what partly left me with that 15 min time slot, as I circled around the block countless times to catch a spot close enough to make it possible for me to bring that box in. Had I not gotten that spot, there would've been no way I could carry it into the store from a longer distance. In any case, there are really fun and cool places to eat around the area; maybe explore a little if you're ever feeling adventurous.

I had to ship extremely valuable items. Lucy not only took her time, but explained the different…read moreinsurance options and gave me the most economical options. UPS is lucky to have her.

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.

Convenient and efficient help. I've used their notary services a few times and it's always so easy…read more I intend to use them the next time I have a shipping need. Soooo much better and more convenient than the PO or the UPS store. I recommend!