Absolutely phenomenal experience at the FedEx Office on Vista Way (at El Camino Real)!…read moreI came in to help my elderly neighbor shred a massive amount of old documents -- we're talking 159 lbs of paper! I wasn't sure how this was going to work, but the assistant manager was incredibly kind, patient, and accommodating from the moment we walked in. He let me take all the time I needed to sort and prep everything, never rushed us, and even checked in to make sure we were doing okay. His positive attitude made what could have been a stressful chore feel easy and almost fun. This guy went so far above and beyond that I honestly can't thank him enough. Everyone working there was friendly, but the assistant manager truly made the visit exceptional. If you need printing, shipping, shredding, or anything else, this is the location to go to -- great people who actually care. Highly recommend!

I came in the evening to print a flyer for Mother's Day. My printing job was an 11 x 17 and when I…read morewalked in it was empty so it seems like a good time to come in. I immediately walked up to the service printing Counter where the registers are located. I was greeted and I explained my printing job to the sales associate. She was kind and respectful and helped me print out what I needed to print in five minutes I was ready to check out and head out. Overall the print job came out great. Based my experience I would say that the confusion with prices comes with the service . FedEx office offers two different printing services... They offer self serve printing and service printing. Basically the difference is the staff can take your item and print it for you. Or you go to the machine and basically figure it out on your own. My flyer was supposed to cost me $1.52 if I did it on my own, But since it looked a little too complicated for me before closing and I asked a staff member to print it for me... they added a service charge which went up to $4.70. Any other day I would take the time and figure it out on my own. I do think it is a bit excessive for FedEx to add a service charge for them to basically provide customer service. It's kind of like you're basically paying for their time. I know there's some people that would probably come in and be confused on how to operate the machine and figure out the dimensions of how they want to print their order out. I think it's just a little bit excessive.

This place was amazing and Des in the Printing section is thee most helpful, the most kind, and the…read moremost patient person! She made this experience so amazing for me and I was in a rush!! She is a gift to that store and I hope they realize this.

I was in and it was very busy- and Janet was handling everything with such a sense of calm. She…read moretook the time needed to help everyone without making us feel rushed, I really appreciated her. Very professional!

We come to this UPS store all the time with Amazon returns and they are always super friendly and…read moreget everything taken care of. They have mailboxes in here as well. Conveniently right off the 5 at Oside Blvd.

Alan S. Is an incredible associate and always works with a smile and positive attitude. Everyone…read morethat I've interacted with at this store is wonderful and I'm so glad I live close to this location where there are such amazing associates! Highly recommend this location!

I had an envelope accidentally mis-sorted into my PO box, and when I stopped in to drop off some…read moreFedEx envelopes, I asked if I could just place it back in the mail to be re-sorted and delivered correctly. I was told that because of the carrier it originated from, it couldn't simply be dropped back in for re-delivery. That's when Sunny stepped in. Even though it wasn't something they typically handle, Sunny offered to help by creating a new label and getting it back into the system to make sure it reached the right recipient. It appeared to be something urgent for a law firm, so that extra effort really meant a lot. I truly appreciate those small acts of kindness especially when you're unfamiliar with the process. Sunny went above and beyond, and it's a great reminder of why we should continue supporting small businesses like this.

Blessings I truly…read morelove the service here. I have had nothing but the best. All employees are always on one accord with great hospitality a long with customer satisfaction. The owner Sunny Kalanke has always made sure, l left with a smile. Why? Because, he makes sure as his customer you'll feel the red carpet experience like it's been rolled out. His loyalty is too his customer. So, therefore this store deserves 5 plus stars...thank you

You can improve the customer service. I was discriminated against and left a review and emailed the…read morecompany and never received a apology or response

I hate leaving bad reviews but if you need to take a baby/kid passport photo, don't come here. The…read morelady took it and said it's fine but the postal office said it was too off centered. Also, costs $20 here. Just do it at the postal office next time!

I needed several fragile items shipped across the country, including framed artwork and glassware,…read moreand the staff at this shipping center handled everything perfectly. They carefully wrapped each piece, reinforced the boxes, and explained the shipping options clearly without trying to upsell me. I also appreciated how patient they were while helping me compare delivery times and costs. Everything arrived safely and on schedule, which honestly relieved a lot of stress. The store was clean, organized, and surprisingly efficient even during a busy afternoon. I'll definitely be returning here for future shipments because the customer service and attention to detail were outstanding.

Once again, I realize why I drive all the way across from Cardiff to Carlsbad and it's because Jeff…read moreand his team make it simple. Today I was mailing a really cool ball cap signed by a bunch of great women soccer players, does Jeff say oh we're gonna need to buy a box we're gonna need to ship it this way? No, he just puts my number in says how quick do you want to get it there this is the price... Done Every other UPS store should come in and watch what these people do and learn. Thank you again.

Joey is the town staple, knows the business in and out, great guy, we all know him. He once helped…read moreme mail a huge metal statue to a museum in Texas and they were precise with the directions, he's awesome, we love you Joey

Outstanding service. I setup a mailbox in less than 10 minutes. Love that I have access 24/7. Good…read morelocation. I love a place where they know you by name. Nice touch! Friendly.

I had to mail off a time-sensitive letter during my lunch. I was relieved to find a post office in…read morethe area that's open. Not only was this post office easy to find, there was plenty of parking and the service was top-notch. Super friendly and helpful in my urgency to send off a certified letter. I definitely will return for future assistance.

I've never had any trouble with this method post office. You're in and out super fast with pre-paid…read morereturns. Everything else I've needed has been hassle-free Their line is usually a little longer than the one on Seagaze Dr, but I expect that for a larger location. Seagaze Dr is closer to me, but this location is open longer so I usually pop in and out on my way home from work. I have walked here, the walk along Mission is rather unpleasant due to noise and lack of shade, but it doesn't stop me. The location itself has a very stroller friendly lay out. The door closest to the parking lot actually puts you at the front of the line and right next to the prepaid package drop off. Walk in through the P.O. Box entrance if you don't want to feel like you're swimming upstream.

Love this UPS location! I'm used to rude, unfriendly employees every time I walk into a UPS but…read morehere everyone is so friendly and helpful where I actually want to tip them. Thank you all for the hard work because I know those Amazon packages are not fun!

I went in at a busy 330 pm afternoon in Carlsbad to the UPS store. I waited about eight minutes…read more There were a lot of people and usually it smells like sewer and they blame the restaurant above for the smell, but it didn't stink today but something else did. It was my turn, and I was sending a package and she was putting the address in. I leaned over to look at the screen and my left forearm rested on the scale. I wasn't leaning on it and this man came up and said get off the scale you're going to break it. That's a $2000 scale and I said I'm sure it's not a $2000 scale and he says it is I bought it I own this store and I felt really taken it back because he was so very rude. I had no way harmed that scale. It's such a terrible experience when you're patronizing a business and you get screamed at.

This BS POS place think they're cute and funny! Not only are they working with Uhual too scam…read morecustomers, they can't even get their charges right! WARNING DO NOT GIVE THEM YOUR CREDIT CARD INFO! Pay in cash! I used the Uhual less than 12hrs, was told to drop off at Postal Annex! This broke establishment proceeds to call me and ask where the truck is, you guys must do this often! I moved one damn couch and had no reason to keep it for days. They're claiming I had it for days bc their flawed system. After payment with my Apple Card! I cancelled that card with the quicks bc I could just tell something was weird. They changed my drop off for the truck at the last minute and told me to drop it off at Postal Annex. It was 10, are they open! So, I left it there with the keys with the other trucks that were their. If you go at night you will see many trucks and most probably have the keys inside. It's been over a month and they're still charging and it's all random amounts too

Lady at the counter was extremely friendly…read more Rubber stamps are customizable, and I believe they cost around the upwards of $20+. I think I might do my passport application here, if not at AAA/USPS.