Apparently sending the two items to the same location required a attitude and additional purchase…read moreof box and label... Dude was snobby and acted like I was a bother. He made this transaction so difficult if I could do business with ups again. I'll choose to pay more elsewhere then to deal with a I am bother attitude. And snobby comments. Good luck ups if you continue to hire people with attitudes

Your staff incorrectly labeled a package entrusted to your care, directly resulting in its loss…read more When I returned to the store to address this error, the employee I spoke with attempted to place responsibility on me, despite the mistake being entirely the result of your team's actions. This refusal to accept accountability, coupled with the dismissive and accusatory attitude I encountered, was unacceptable and compounded the original error. As a direct consequence of your staff's mistake and the improper handling of my complaint, I have suffered a financial loss of $260. I should not be expected to absorb this loss due to an internal error and a subsequent failure to address it professionally.

This is the best UPS store in a ten mile radius. It's a bit more expensive than the post office…read morebut if your package value is more than 100 the insurance isn't that much and it's super easy to get your reimbursement should your box go missing. I do a lot of shipping so for the things I really care about, I ship from here. (Disclaimer: Lost packages has happened to me at both the USPS and once here... believe me, it's not a hassle here to get the situation resolved) The staff is really nice too. The franchise owner is often on site and he hires great staff. Great place to send things from.

This UPS store runs so efficiently. They always seem happy to help you out with a smile to go with…read moreit! That is what makes this store stand out. Always a pleasure going there and the best part is Ollie, the black lab who is a complete lovable block head. He too, always has a smile on his face

Good location off Broad and near the Kroger. Parking is easy and the staff efficient when you need…read moreto drop off a pre-paid package or Amazon return. Friendly and helpful staff. Wasn't thrilled when I needed to pay $5 for 2 sheets of paper to be printed by them. My printer broke :(. Pricing is excessive, but I guess they need to make money somehow.

Went with my parents to ship a few items…read more Pros: Very nice people Cons: Didn't tell us the price of the cardboard box (almost an extra 10 dollars on top of shipping for items)

I think this store may be under new ownership. The last few times I have been in, they really have…read moretheir act together. I have never had to wait in a long line and they are very efficient. I have just used the shipping and Amazon returns services, but they also offer PO boxes, mailing supplies, and printing services.

Service friendly. Good value for service. Service is fast . ..........................read more

This is the 2nd time I've had a negative experience with this clerk at the ups store Gahanna in…read moreJohnstown Road. She is passive aggressive. I had to ask her if everything was complete before leaving instead of her saying you're all set. Leaves an ugly taste in my mouth to get such meanspirited service. I'm a bit concerned that my passport won't get to the passport processing center because I said, "Am I done? after standing there. When she said yes under her breath, I said, Thanks for telling me." I won't return.

Slow customers beware! The manager is apparently nice to people who are computer savvy. We are a…read moreslower retired couple and she had no empathy, was pushy and aggressive with us.

The manager Brooke was extremely nice and professional. She easily processed my returns. The…read moreservice was excellent. This store is also really clean. I highly recommend this store.

So nice to have a store nearby that keeps sending a package simple and fast. Good, mindful customer…read moreservice.

One star is too many...do yourself a favor and bypass this location..if you are looking for help,…read moreforget it. You could walk in with a package labeled "mail this anywhere" and they'd take your money gladly and not even bother to check if there was even a 'real' address. Worst ever and so the reader may know, I have never left a review of anything ever because it's a waste of time but this was so egregious I figured this might help save someone from a similar fate. How these folks open the front door every morning and feel good about what they are doing is unconscionable. Their website boasts that they 'treat their customers like family". That's a family I can do without.

On the whole, I would rate our Reynoldsburg PO fairly high. I sell some things on EBay and…read moresometimes have difficulty with the packaging and other details and I most times find them very helpful, patient and kind which I truly appreciate since I'm an older woman with some physical challenges. I do have to add though that there is only one woman who I consider rude and impatient at times. Otherwise I appreciate their kindness and help.

I came here to get a paper notarized, and the service was quick, affordable, and friendly. Highly…read morerecommend! I also noticed that they offer expedited passports, which is good to know for the future.

We Ship It is legit!! They double bubble wrapped every item and double boxed my Mother's antique…read moredishes and shipped across the United States. It arrived on time, nothing broken, and at a responsible price. Highly recommend.

*Read all emails sent to you very carefully for the breakdown of charges*…read more If they use any packing material, you pay for the entire item no matter how much they use. Example, tape is listed at $5 but you will pay for the entire pack of 6 for $30. Bubble wrap, $50 for the entire roll even if they only use 1/2. "Travel Time" of 1hr is charged for their time to start the job and then to drive back to the lot. That is not for driving between your load/unload locations. Ended up $165 over my estimate ($500) even tho I verbally attempted to confirm as much as I could before. Your final confirmation email will be your best source of information to get a much better estimate than what they give you over the phone. Add it up carefully.

This has been the most frustrating and unprofessional moving experience I've ever had. Our original…read moreappointment was scheduled for 8:00 AM. We waited until 10:00 AM--no movers showed up and nobody called to update us. When we called the company ourselves, we were suddenly told that our appointment had been moved to the afternoon--with no apology and no prior notice. We were told the crew would arrive around 1:30 PM. Once again, nobody showed up and no one contacted us. By 3:00 PM, we called again. The representative said they would contact the crew and that the movers would arrive within 20 minutes. Another hour passed--still nothing. We kept calling because they never called us back, and every time we called, we were told a different story. One moment the crew was "on the way," the next they "couldn't reach them," then suddenly our schedule had been changed without informing us. It was excuse after excuse. On another call, they said the driver would reach out to us directly. Another hour passed with no call. At 3:47 PM, we were told yet again that we were scheduled for the afternoon--but they never bothered to notify us at any point. We were always the ones chasing them. On our last call, we asked to speak to a manager and even confirmed if a manager was available. They said yes and attempted to transfer us, but instead they left us on hold for 30 minutes, and no one ever came on the line. They wasted our entire day and completely ruined our schedule, especially because we have major renovations starting and needed everything moved before the crew arrived tomorrow. I will never do business with this company again. They are unprofessional, unreliable, and totally disrespectful of people's time. If you come across this company, run as fast as you can.