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    The UPS Store

    3.2 (41 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

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    1 year ago

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    11 months ago

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    Local

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    2 years ago

    Quick and easy. They are always courteous and considerate. Especially on returns. A thoroughly enjoyable experience.

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    Local

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    2 years ago

    This store is getting worse. I walked in at exactly at 6pm and they had already prepared the store and closed it.

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    Photo of Local

    Local

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    3 years ago

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    Local

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    5 years ago

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    Photo of Sarah U.
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    4 years ago

    The guy that works there is beyond rude. He's belittling, condescending, and frankly sad. I do not recommend going here at all.

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    3 years ago

    Marie is the BEST! Such a great employee and so helpful and cheery! She is a gem. Thank you Marie for helping me today.

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    Local

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    2 years ago

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    Local

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    6 years ago

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    4 years ago

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    Photo of Bukka L.
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    7 years ago

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    5 years ago

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    4 years ago

    Notary was speedy, efficient and made copies for me. I made an appointment to ensure the notary would be there.

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    8 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    Photo of Lisa M.
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    7 years ago

    Love this UPS store! Employees are always helpful and courteous and bonus, it's close to home!

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    Photo of Monica L.
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    7 years ago

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    11 years ago

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    4 years ago

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    5 years ago

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    Photo of Dom D.
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    7 years ago

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    5 years ago

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    7 years ago

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    Photo of Tim C.
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    12 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    19 years ago

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    11 years ago

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    9 years ago

    Helpful 4
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    12 years ago

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    8 years ago

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    10 years ago

    Helpful 2
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    8 years ago

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    13 years ago

    Helpful 1
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    11 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Greg and his team removed the painting from its frame and, with great care, packed it into a special tube for shipping.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (71 reviews)

    I paid $25 for a passport photo which is already insane, and it was so bad I ended up taking the…read morephoto myself at home and printing it. The lighting is directly overhead (it's supposed to be from the front according to the passport site, and I was practically unrecognizable. Don't waste your money here and definitely go somewhere else or look up how to do it yourself like I did. You would think for $25 they might actually let you see the photo and if it was any good, but no. It's basically the DMV with even worse lighting.

    Read all the reviews placed over the past couple years. This business needs to be turned into the…read moreBETTER BUSINESS BUREAU. Super weird encounter today at UPS on1309 N. McDowell in Petaluma. Had to return two Amazon purchases. One was in a box, the other in a paper envelope. Unbeknownst to me, the flap had come undone on the envelope. All it needed was a piece of scotch tape to reseal the envelope. However, the man waiting on me, said I would need to PURCHASE a packet of tape. Apparently, he couldn't be bothered to just pull off a piece of tape from behind the counter and slap it on the envelope. So - I refused to purchase a pack of tape and literally left with my package in hand. The obvious, most reasonable thing this guy should have done, was simply reattach the flap with a piece of tape. But like a weird drill sergeant he simply refused, and by doing so forfeited the fee they would have received by simply processing this package. I've mailed a lot of packages at that particular UPS location, but never again. If you can't be bothered to do something so simple to assist a consistent customer- I will take my business elsewhere. We all know there are endless opportunities to mail packages. It was so weird- I will encourage anyone I know to take their business elsewhere, too.

    The UPS Store - shipping_centers - Updated May 2026

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