Hello, I am a local, loyal Customer @ this UPS Store. I must say that you have very friendly and helpfull Ladies working there now. I just came back from there and I think "Trinity " is her name, I really like her alot she is very happy and friendly. I am the Lady with the Hair Salon aross the Street @ the Vines. It surley is a Pleassure to go into your Shop now; and thank you for all the good Experience , Jutta Barnes read more

About the rudest people I've ever dealt with. While one was being rude, the other was rolling her eyes. Walked out without finishing my transaction. They were continuing to be rude while I walked out the door. read more

Stopped in 7/29/26 there were two people working, two women and I overheard her that one lady was on the phone and said everybody was out sick and I've been in here before and had great service especially from a young blonde girl, but I was in tonight with a dark girl, and then another dark girl who was nasty as I don't even wanna say it, but so freaking rude I will never step foot back in here again and then as I'm heading out the door, she gives a smart ass "have a great night". I will never step foot in here again, these two working at 5:15pm were rude and nasty and not a good look for your business. read more

The UPS Store - Awful customer service!! - Shipping Centers Near Me - Port Charlotte, Florida

**Awful rude and childish behavior from the staff at this store ** I am new to the area and I showed up at a UPS store around closing time to ship a small package and the workers locked the door even though the front sign said OPEN. I had something urgent that needed to be shipped and instead of helping or directing me to the UPS store five minutes down the road the rude middle-aged white woman who was working there said "BYE ! .... BYE !" Insinuating for me to go away, shrugging me off instead of taking 30 seconds to direct me to the next UPS store. I asked if there's any other UPS stores in the area and the Rest of the workers said NO and wouldn't even come to the door to assist a paying customer ! A quick search and I found the store open until 6:30 and shipped my package but at no help from the staff at this store ! Completely rude and unprofessional - staff should either retrained or fired ! NO place to act like a child at a business. Let corporate be aware of the unprofessional behavior and review the security footage from 6/10/26 around 6:00 pm to see how they didn't even bother to help in any way. If the store is closed - turn the OPEN sign off and learn how to act and treat customers. I will never ship from there again. I felt completely disrespected! Terrible service 0 stars. I will be sure to forward this to corporate! read more

I knew I was paying for convenience, however I had no idea I was paying $2 to send them an email when I was paying to have them print a label for me. read more

The UPS Store - $2 to send them the email to then pay them to print it...shady - Shipping Centers Near Me - Port Charlotte, Florida

worst experience ever! had an appointment for fingerprint scanning, only to be told when I got there the machine was broken. I had to give my name, phone and email when booking so they could have easily contacted me. called Monday to inquire if machine was fixed, it was and I was told it required an appointment. I booked a new appointment for 9am specifically for fingerprinting. called the morning of to ensure the machine was working only to be told it doesnt turn on until 10am and it is first come first serve!! what a waste of time!!! read more

Friendly people that tried extra to get me a great rate and a safe delivery of my package. The woman there tried her best and went way above and beyond to be helpful. read more

I ran into a situation where I forgot to bring some printed materials for an event that I was going to do. Because I could not turn back and retrieve the materials, I had to try to call anybody that did printing wells on the road. Fortunately for me, this UPS store, 45 minutes from closing, agreed to print my materials which were about 250 pages. Did I pay more, sure. But, they saved my hide and I am grateful. Five stars all the way! This is the way service should be provided read more

This is my favorite UPS Store. I've come from Lee County to use their services because they are always so pleasant! Fast service with a smile. read more

WATCH OUT!! I bought my UPS label online and then this UPS store charged me to print out the label. THEY ARE CHARGING FOR IN HOUSE LABLES TO BE PRINTED!! So no matter how much you spend to have something shipped, there is a HIDDEN FEE to print the label. How else are you going to ship the box without the label? Total rip-off!! UPS charging to print UPS lables... read more

I shipped a package from this location to Tampa, approximately 90 miles away. Took it before noon on a Saturday and paid almost 90 dollars for Monday delivery This package was going to a law office and was very important By Wednesday the package was not delivery and I found out it had been on air transport and was in 3 different states it was marked as "delivered " before it was actually delivered I went back in there yesterday and after waiting in line , I just walked out There are too many options to ship packages read more

These folks understand printing, and have excellent equipment. Yet, their pricing is rock bottom. What I like best, though, is their commitment to quality. Read on... I brought in a brochure to be color-printed. Turns out the designer used a sub-par software, making all text blurry. Yet, I needed good-quality brochures in 48 hours! The owner Bill Nieland couldn't bring himself to produce this bad copy, and unleashed his designer Jonah to fix the file. Jonah essentially recreated it into a format that looked good when printed. They hit the deadline, and we had materials for the trade show. Despite the "fire drill," we didn't get a single additional charge! I recommend this UPS location for all your printing needs, at the best price in town (seriously, I have checked). read more

They are so wonderful and helpful Today Danielle waited on me. She was excellent and so nice and beautiful also.

My sisters and I went to FL to move my dad from his house to an assisted living facility. It was an awful job- mentally and physically difficult. The very bright spot of our week was The UPS Store. Dad had crystal glassware and sterling silver tea sets from his mother and grandmother. We wanted to keep it all in the family so we shipped it to our homes. Bill, the owner/manager said that he'd insure our cartons but only if he packed the items to ensure it would be delivered without damage. I thought it was a scam but then realized that our own packing job was completely inadequate. Bill carefully packed each item into a carton, then placed that carton inside a second carton that was lined with bubble wrap. We had a total of 7 cartons and Bill spent more than an hour on us. Apparently he had each of his employees professionally trained to properly pack fragile items. If items are delivered damaged, his store pays the insured value. UPS shipping isn't cheap, then adding the cost of their packing it for you adds up in a big hurry. But these are heirlooms. Insurance or not, they needed to be delivered without damage. We received our cartons of crystal, glass, silver, ceramics in perfect condition so far. Florida to NC and CT. The cartons to NM are expected to be delivered tomorrow. It wasn't cheap but Bill delivered as promised and we felt it was worth the cost. We learned that they do shredding too. So we went back with a pile of Dad's old files that needed to be destroyed. We highly recommend Bill and this UPS Store! read more

They charged me $25 to ship me a ring. The ring weighs 1.5 oz and was uninsured. $25!!!!!! A complete rip off, I was unaware that the charges would be that much and I was forced into paying for it because of an estate sale. read more

I have used the other UPS stores and I have to say that this Peachland Blvd location is the best! Every single time I have gone in (and it has been quite a few times this year), I am greeted by employees that are always friendly and helpful. I don't even dread going in to ship things anymore because it is always a great experience. I have to wonder about the bad reviews if they are even talking about this Peachland location or just any UPS store in general because this one is great. Also, I'm just going to say that I honestly can't see giving a place a bad review just because the software on a computer is not user friendly. Really. Brings down the whole store and the employees due to something that is completely beyond their control. Anyway, I will continue to drive a little further out of my way to use this location over the other one in Port Charlotte. Keep up the great work guys/gals, there are people who appreciate you! read more

Amanda and Bill are amazing!! I love to give my business to people like them and I'm so happy to see new owners here, The previous owners of this place were not very customer service oriented. These two helped me pack and ship some bulky and inconvenient items all with a smile on their face, super friendly environment and my go to for all of my shipping needs. Thanks Amanda and Bill. :-) read more

Best store of it's kind I've ever been in!! I was in town to take care of some family business. It was like having a UPS store owned by a family member, although I am not sure that my brother would treat me as well as They did! I could go on and on, but this place is the best! read more

Love Love Love this UPS Store ! The employees are friendly, professional and very helpful. I go in with a SMILE and leave with a SMILE. This UPS Store has a lot of new printers, copiers and I don't what that BIG Monster one is suppose to do! But, I know if I need any help, my friends working will get right on it! Now that's Service ! The new guy, Eddie needs to learn how to SMILE life is to short to not too ! I only go to smiling people ! FYI !! read more

I went in for a simple transaction to send something. Not only were the prices ridiculous, the girl helping me was not very nice to me either. Avoid this store and just go elsewhere. read more

My boyfriend and I were visiting from out-of-town. We had to complete an urgent document. UPS saved our lives! We were able to print, sign, and scan our documents before our very urgent deadline. It was an absolute lifesaver! The staff were very helpful and even gave us white out when we made a mistake. Highly recommend! read more

Do not ship from this UPS location!! As the owner is quick to point out, each franchise is run differently; my experience here felt more like doing business with an extortion center than a shipment center.. I'm sure UPS would not consider these business practices synonymous with their brand. The "labor" price is exorbitantly high and additional packing materials might be added without your expressed wishes or consent. Should you point out that these costs are higher than customary, your concerns will go ignored and they will continue as if you aren't speaking at all. This was my experience. Never in my life have I had the police called over a retail transaction after informing the retailer that I was not interested in their service.. While all of our communication was calm and civil it seemed this pleasant young lady standing before him, declining to complete this transaction, was interpreted as threatening because the profiteer felt it necessary to hit the panic button to alert the police of our discrepancy. Patiently we waited for the Port Charlotte Sheriff to sort out this ridiculous issue. I guess Samuel (though his name tag states "Scott") provided an interesting anecdote for future laughs but as a service to future patrons I post this caution.. Go anywhere but this UPS store! read more

I went in to try to "easily" and "quickly" print out some documents. What a nightmare. The software program is difficult to negotiate and not user friendly. What was supposed to take about 5 minutes, took 45! Please find a way to remedy that. The employee was trying hard to expedite the process but was not able to due to the poor printing software. read more