The people who work inside this post office are extremely helpful and nice. Having said that, I sent a thank you note that was quite important to me several days after Christmas. Of course it did not show up and I reported it several times. Happy to report it showed up the end of April! On a good note, it did show up. I was so worried that the receiver of the letter would think I had not been truthful about sending one but lo and behold the postmark proved it! Whew, better late than never I guess. read more

This location is horrible. They do not pick up the phones at all. I have been calling for the past 3 days and no one answers. Not sure exactly why they list a phone number on their website. The person who delivers needs to be retrained. I have gotten a sorry we missed you letter placed in my mailbox 2 times. I am still trying to figure out why they haven't tried me at my home. Clearly, no one lives inside my mailbox. I will escalate this matter to cooperate. They need to crack down on this. Not even a 1 star is deserved. read more

Since the new post master the service has gone down. No one answers the phone. Had to call Port Charlotte post office ( they answer the phone ) to relay a message to the Punta post office. My box was paid for yet I was locked out and they gave my box to someone else after years of having it. I was never contacted. Something has to change Eileen should be post master. The rest forget they are Gov't employees accountable to the public. read more

This Post Office is the best! They're super knowledgeable and always friendly. Eileen is the best window clerk and will always leave you smiling. read more

US Post Office - Punta Gorda Post Office celebrates Breast Cancer Awareness Month. This office sells the most Breast Cancer stamps in ten nation! - Post Offices Near Me - Punta Gorda, Florida

I barely get my mail so many letters my sons wrote me from bootcamp were lost!!! So many important things from birth certificates to credit cards and doctors appointments and court letters alllllll never delivered sometimes even if they're sent twice!!! Not to mention it doesn't get delivered until after six pm all of a sudden. I consistently get other people's mail not even on this street in my mailbox but not my own mail!! It's very frustrating. read more

There's no way to weigh and send packages when closed or buy stamps! It's useless when closed and had long waits when open!

There was a mix up in my request to have my mail held at the post office, then resume Premium Forward while I'm out of town. Melissa went above and beyond to get this problem straightened out and get a month's worth of mail to me. She turned a very stressful situation into a outstanding resolution. Thank you Melissa!! You personify exemplary customer service! read more

We always enjoy our trips to the Punta Gorda PO! We have nice chats with the clerks who are always smiling & most of the time, funny! The place is spotless and even the customers are nicer here! read more

There's NO ONE answering the phones at this location. It's a recording that directs you to the US Postal Service main number So FREEKING aggravating. read more

I placed an order from Landsend on May 15th says it will be delivered by May 25th...all good we're not leaving town until the 31st. The Punta Gorda post office gets my package from Orlando then sends it to Tampa! Won't be delivered until June 1st. We'll be gone! Way to go post office. I guess we really don't need a US Postal service! read more

I have filed a complaint 4 separate times, and today the mail person Pulled the same stunt. She delivered to the wrong house. She can't seem to read beyond the house #4021. There are 3 4021 house numbers in our community. 4021 Big Pass Lane, 4021 King Tarpon Dr., and 4021 Cape Cole Blvd. and to top it off, no one has the same name. Punta Gorda Post Office does nothing to correct this problem. I'm told they will put it in her file. Great! My $69.50 item gets delivered to someone else, and it's no big deal. I would give them zero stars if I could. read more

Punta Gorda post office delivery is largely incompetent! I had a package that was to be delivered on February 5 and never received it. On checking the tracking number, I found it was returned to the sender! The address was exactly correct and I did NOT authorize the return, so there was no reason why the delivery was not made. read more

Punta Gorda FL post office is the worst. I have a locking mail box at my house, I find my mail in the woods no one has access to my mail other than my husband and he works 16 hour days. I have the USPS app on my phone and it shows me what mail or packages are coming or have been delivered yet every effing' day my mail box is empty. The only thing I do get, once a week is the stupid junk mail flyer/newspaper, with ads for stores I don't even shop at. Ive already been to the p.o. on 5 occasions, to rectify the situation, when you go from getting 15 pieces of mail per day to NONE, something is def up. I've missed Dr appts, lawyer information, bills because of this. They need to be held accountable. I'm sick of having to go thru the woods to find mail that should be in my LOCKED MAIL BOX. She drives a black SUV, not even a freaking marked USPS truck. I am very unsatisfied with our mail service. I'm missing packages and the pink slips, because of her negligence. I want my mail, it's federal offense to damage or screw with anyone's mail. My attorney is aware and you will be getting a call. read more

I recently used this post office on my vacation to Florida, in which I encountered the worst customer service in my life. When entering the business not only was the line out the door, but the workers were so rude!!. I was placed next in the cubicle of a worker who went by the name of Brenda. I was treated if I was a burden by asking for postcard stamps! I was so incoherently I wish they would have heard a kiosk I would of placed regular stamps on my postcards not a happy customer! read more