Staff is usually rude and unpleasant. It feels like they are doing the customer a favour by mailing our packages. They get the job done but it's really not an experience I remotely enjoy. I put up with it because this is the most convenient location unfortunately. read more

This store is very convenient and the owner, Ivan, is always helpful. My printer didn't print my return shipping labels correctly and they worked with me to get them reprinted. read more

Absolutely as good as it gets when it comes to UPS stores. This is UPS store 2026 in Princeton, NJ. I acquired a ceramic piece at a Rago Auction, nearby, and store 2026 is a recommended shipping agent. I had the good fortune to talk with Sweta at store 2026 and she explained to me how the Rago payment and pickup process worked. Valuable information. Sweta picked up the piece at Rago where she is well known. Gave me an estimate to approve. It was expertly wrapped and boxed, then and shipped it to me...all faster than anyone could expect. By all means, use this UPS store especially if you need a piece picked up from Rago Auction. read more

Everytime I go to this store, I have problems. Sometimes they tell me I cannot ship certain items, when UPS guidelines say I can. The female counter worker is more interested in playing with her cell phone than helping customers.On more than one occasion, she made me wait more than a minute while she played with her cell phone. She even stops midway during a transaction to play with her phone. The prices at the store are much higher than those quoted on the UPS website. Today, I was quoted $36 on the website and the store told me it would be $46. So the Postal system got my money instead. read more

It is not easy when multiple customers are shipping, dropping off package, picking up mail all the the same time. Ms. Sweta Patel was attentive to task on hand and friendly to all. She patiently helped me select the mailbox service most appropriate and gave me useful tips. I would say Ms. Patel makes this UPS store a jewel in the neighborhood. :-) read more

Great service, knowledgeable staff (no really, Sweta and Ivan have worked in the business for over 20 years), short lines and free parking in the back. CVS is conveniently located next door so you can get lots of errands done in a quick trip to downtown! read more

Absolutely fantastic service! Swehta and Ivan are the best! Hardworking and efficient. They are going above and beyond taking measures to work with everyone during this pandemic. Satisfied customer. read more

THE UPS STORE IN PRINCETON, NJ IS THE BEST!!! I have been in various business in my 30 year career and all of them have high volume shipping needs. Most recently, I ventured into another business of heavy weight, long distance shipping of my products and didn't know where to go. So on a whim I called the Princeton, NJ UPS store and spoke With Sweta Patel, and she insured me that they can handle anything I need and will be competitively priced. So, I started off slow with them, but very quickly, I transferred all of my businesses shipping needs over to Mrs Patel and the UPS store. To make a long story short, the volume of business I've given to them has been ridiculous and they have handled it to perfection and in a professional and timely matter. Our company loves the UPS Store on Nassau Drive in Princeton, NJ and would recommend them for ALL of your shipping needs when you are looking for the best price and zero mistakes. I wish I could give 6 stars........CHRIS read more

I am appalled by the negative reviews of the staff at this UPS store. In my experience, Ivan and Sweta are so very pleasant, personable and gracious! They have always been accommodating around my service needs, and on a personal always remember me and always ask about my family members - by name! Considering the global pandemic we are in - I would think my fellow Princetonians would be grateful for people like Sweta and Ivan who go out of their way to make our lives more "normal". THANK YOU SWETA & IVAN!! read more

This was the only place that was able to print multiple large banners in under 24 hours, as well as other various printing asks (complicated double sided printing, color, cardstock, etc.). We had a lot of things to print in less than 12 hours but Sweta was great and knew exactly how to get it done! read more

I needed a color booklet of ~30 pages and thought I wanted to have them stapled. I was given a choice of staples or binding and the binding looked so much better. The booklet looks great. Service also was very good. I am happy with my purchase. read more

All of the employees are very courteous, and helpful. I needed to fax a 105 page document which wouldn't go through, and they were extremely resourceful and found a different way of getting the document where it needed to go, even though it took some time. Also, the employees are very friendly, and talked to me while I waited for the job to process. I highly recommend going here. read more

just returned home from dropping a package with Sweta and thought I would update my review from several years ago...Ivan & Sweta are the best! they are doing an amazing job with all that goes into keeping customers safe during these stressful times...I have been in line (at 6 feet distance) and the line always moves quickly...I've watched Ivan and Sweta deal very professionally with those not complying with the UPS store covid protocols...politely insisting on limiting number of customers in store at one time...this makes us all feel SAFE and that is so important right now...through it all they have maintained their positive manner and helpful attitude and I am so grateful...we are very fortunate to have them in this community... read more

Awesome staff! So friendly and helpful. I had to return something and didn't realize the shipping label was FedEx, and I was going to have to trek all the way there with this huge box. The staff offered to just have the FedEx guy pick it up the next time he was there at UPS! SO incredibly nice! I appreciated it so much - huge help!!! read more

super super pleased w the service here!! they lost power so i came in a bit of a tricky situation but the staff prioritized my package and were extremely helpful :) read more

We showed up to UPS to just drop off a package at 1.50 pm. The closing was at 2 pm. The lady was still there and she clearly saw us, just chose to ignore us. This in unacceptable! read more

I had the most incredible experience with this store!! I was traveling alone across the country and Sweta was so extremely kind and accommodating. She so kindly offered to help me ship a bag at a reasonable price home so that I wouldn't have to carry it. She truly made my day. 1000000% recommend their services!!!!!!! Thank you again!!! read more

Unfortunately, I did not have a good experience with this UPS Store location. I took a package that was specifically designated to be a Next Day delivery (used a prepaid label that was clearly marked with Next Day delivery label), and kindly asked the person helping me at the counter to ensure the package would be processed accordingly. I checked the tracking status & delivery confirmation. The package was processed on Wednesday, the day I took the package to the store. But actual delivery was not made until the very end of the day on a Friday, 2 days later, not Next Day. The package contained documents which were time sensitive that were not delivered on time. I don't know why the package was not delivered on time. But feel that UPS dropped the ball on handling this delivery. read more

Great store - people have been always helpful with questions, jobs and in general. This store is truly a neighborhood kind of place where they get to know the clients. read more

Horrible place !! Came here over 3 times to pick up a simple package, employees were not helpful in the slightest. We didn't even get our package in the end! Also they closed early and didn't properly inform on the website. So thanks for that. read more

Rude and unhelpful. Wanted to charge for 6" of packing tape since I was using a pre-paid shipping label. If this is UPS policy, then I am going Fedex now on. Shipped a similar item from them yesterday, and their service for efficient, courteous. And yes, they were happy to put a small length of tape on the package for me. read more