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    The UPS Store

    1.0 (2 reviews)
    Open 12:00 pm - 5:00 PM
    Updated 2 weeks ago

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    3 years ago

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    Kohl's

    Kohl's

    (26 reviews)

    $$$

    Kohl's fills a niche for us when shopping for clothes, shoes, accessories and some household items…read more This location is standard Kohl's fare -- good selection, off season sales are hard to beat, well known brands, and super helpful staff. The value comes from clearance items or marked down stuff including shoes. Their everyday prices are seldom going to be the lowest but we prefer Kohl's versus other retail options (Costco, Walmart, Target, Amazon) for specific purchases.

    went to this location for a return out of convenience. Already tried to return online order in…read moreanother store and for some reason the item number would not pull up so was told to call (brier creek). No, they didn't offer to call in the store. After calling customer service, was told to go back and call in and they would walk them through the return. Told the employee at Cary what happened and to call in. Response was "I've been here for 3 years and never heard of that". Hey, first time for everything and since you were having the same problem let's just call in like I was told to. Of course customer service phone (which Cary didn't know who to call) was not someone very fluent in English. Still waiting on a refund for 3 weeks now. I'm done with Kohl's everywhere. Look at the discounts they have, after you do the sales and discount you could've got that same item elsewhere for that price without the Kohl's discount. So many limitations on the discounts, even how many times you can use the 30% off per year. Personally, I don't see them lasting. Sooner or later they will go bankrupt.

    Kohl's

    Kohl's

    (27 reviews)

    $$

    I had never been to this particular Kohl's before and have changed my shopping habits a while ago…read moreand Kohl's didn't really fit my style preferences any more. However, I was pleasantly surprised by the selections at this store and hope they have made changes to their models that include my type of style preferences again. This particular store is a double decker; kinda cool! It felts like I was in a mall almost. I didn't have time to shop for long, but I think since the "Kohl's Mom" marketing came out around the middle of last year, thinks might have changed. Great to see and this store is a pretty one!

    I've been a loyal Kohl's customer since 2011, spending thousands of dollars over the years, but…read morewhat happened at this store yesterday was shocking and completely unacceptable. I went in to purchase a few items using my Kohl's Gift Card along with a 30% off coupon that Kohl's regularly sends to its valued customers. The register accepted both without any issue. But then the sales manager stepped in and told me that if I used the 30% coupon, I was not allowed to pay with my gift card and would be forced to use a Kohl's Credit Card instead. Even when I showed that the system allowed the gift card, the manager said: "Even if the system allows it, I will not allow it." This felt extremely unprofessional and honestly scam‑like, as if they were trying to push customers into opening or using a Kohl's credit card. The incident happened in front of other customers, causing unnecessary embarrassment and wasting my time and trip. If this is how this store treats long‑time loyal customers, I strongly recommend others avoid this location until Kohl's addresses this behavior. No customer should be denied a valid payment method or pressured into using a credit card they don't want.

    The UPS Store - shipping_centers - Updated May 2026

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