I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

I work in Henrietta so this location is super close making things super easy and convenient to get…read moreprojects created, printed and shipped. They have produced tr fold brochures for me in a time crunch they turned out fantastic. Also I've had signs and banners made, large sized ones for trade shows and workshops they came out looking amazing. Sometimes I use their shipping serves because it's easier then packing up the items and taking them back t the office to ship. Employees are very helpful and willing to work with you on your specific needs. Prices are very compatible to other places and they always seem to have some kind of special going on. I have also used a lot of their self serve machines, very easy to use and fast. Great tip... they also sell some very funny greeting cards here too.

My recent visit was a waste of time and energy. I wanted to…read moredo a call tag pickup and everyone just wanted me to call customer service, I was at a FedEx shipping store. They couldn't help me. You need to take a look at customer service, it doesn't exist. No FedEx boxes has shipping envelopes for ground service, Really! What a terrible experience. USPS here I come.

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!

Staples does amazon returns?!?! Wow maybe I'm the last to know this, super convenient and easy to…read moredo. You start the process online take in your item and email return code... they do the rest. You don't even need a envelope or box

Waited in line to just do a simple return via UPS happy returns. People were involved in large…read morecopy projects and other various things. Couldn't stop for 30 seconds to just do a scan. I will not be doing any more"happy returns" via UPS at their store. Terrible, completely low priority.

My package was less than 7lbs and going to Georgia. The woman behind the desk told me it would be…read more$600 to arrive within the week and $200 to arrive in 20 working days. What??? Clearly I went elsewhere and it cost $60 to send.

This is a nice, quiet location and the staff is pleasant and helpful. I was in the area and have…read morebeen here a few times. What's nice is it's around 12 Corners. They do the usual things and you can have your items shredded for .99 a pound I believe. You. An make copies, get things printed out and etc. Yes it costs money but whatever. The share a parking lot

I came here to print out a few things. The employee was super pleasant and helpful. This isn't…read morethe largest FedEx place I've been to, but it did seem to have all the services you may need there. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

I think in one way or another you need to use FedEx for either business or personal reasons. They…read morepretty much get the job done.. But...sometimes this is the place where some retailers want you to use as your spot to return merchandise. Like UPS Store for Amazon and the like. Now I had to come here to do a return as the company uses "Happy Returns" This is a long and narrow store, they have a few self serve kiosks for printing/copying and the like. A few people were in here to ship things and ask questions. So since I really was not sure where to stand, I stood behind a customer and someone asked "can I help you?" I told her I needed to do a return and I showed her the QR Code and it did not work, tried it again no go, even typed it in and she even logged out of the system. Finally she asks someone is there an issue with Happy Returns and they said yes. So guess what I have to come back, with the package and my QRcode from my email on my phone. My only other option for a return was Staples and dear reader I live in the city. If I'm going out that way I had best have other things to do in Henrietta. I'll have to come back to do the return and it's in a convenient spot in the strip mall of 12 Corners and if I want a piece of pizza at Joe Brooklyn or Starbucks or a Bagelland bagel Staff is helpful enough but they just seem kind of annoyed it is what it is. I'll be back but I'm gonna call first to make sure the system works for the return. They have a shared parking lot

Very friendly gentleman at the counter. I was in and out in just a few minutes. Prices comparable…read moreto other shipping services so I'll probably use them again since they're in the neighborhood.

I was sending a piece of audio equipment back to the manufacturer for service. I got a box and…read morewrapped it up in bubble wrap. All that was needed was to fill up the box with Styrofoam peanuts. I asked the guy at the counter if that could be done and he just shook his head up and down and muttered something like, yes it will be fine. This is the second time in the last five years where a package containing valuable audio equipment has been damaged by FedEx. The manufacturer emailed me, listing the damage and sent pictures. The damage was unbelievable. I don't think the guy working there did anything and the package was then used to train gorillas. He just taped up the box and put it among the other boxes on the floor. Being lazy with my shipping and not doing what he told me he would do, would be a good description. Anyway, I put a claim in and of course it was denied. I will now try recouping some of my lost money through small claims court. That probably wont work either but it might be fun to try. Do yourself a favor, never deal with this FedEx store EVER! Go even further, start using UPS. You have seen the videos on YouTube and I believe that is par for the course.

The owner, Jeff, made me wait till he unloaded a bunch of boxes. Then, because the store I was…read morereturning items from didn't send the right link he said I would have to email it to him and it would cost $4.00. To print a label?? I was not happy. He's not a nice guy. I wouldn't have been so mad if he didn't make me wait. But, seriously $4.00 to print a label. BS

needed business cards and banners designed and printed. made an appt 4 days in advance. I drove…read moreabout 30 min, my business partner drove an hour the day of the appt. Only to find out that they booked us for a time when the graphic designer was off work. The staff wanted us to come back another day and couldnt understand why we were upset. Waste of time and gas for us. never again.

The Post Office is not the problem. It is the mail carrier who likes to pick and choose when she…read morewants to exercise the USPS rules and regulations on her customers. One year I attached a notice to the outside of my neighbor's mailbox about an upcoming garage sale on our street, and she torn them all off the mailboxes while she was delivering the mail and told me that that was illegal. I asked her where my flyers are now, and she said " I let them blow in the wind" WOW!

For the first time ever I took a package were an item which was delivered damaged to file a claim…read moreat the Pittsford Palmyra Rd post office. That was my first mistake. I should've known that they don't want to handle such things in person. After a manager was called to come out and "speak with me" ( felt more like to talk at me), he immediately started spinning the box around and said the box wasn't marked fragile and the item could've been packed broken and then sent to me and that neither of us would have any idea whether that was the case or not. I remained calm and told him you realize I'm the receiver, not the sender (it felt like he was blaming me). It was not an expensive item, but it was a hard to replace item that was sent priority so it was insured up to $50. I told him that was all I was looking for and that was when he told me I would have to do it online.it was clear that he was not interested in doing anything to help with the situation. It wasn't so much What he said, but in the manner that he said it and how I felt treated as the customer.

I had a rush job with unusually sized watercolor paintings that I needed multiple copies of. Katie…read morespent quite a bit of time with me, making sure she understood what I was looking for, printed out quick copies so I could check them and make any color changes, and had the job done earlier than expected. Some of the copies looked better than the originals!! I will happily be back to do business with Pittsford Printing, and would definitely recommend them to my friends.