125 pounds. That could be a small adult woman, an incredibly large dog, or...the amount of PII /…read morespam mail we have received over the past year. Either way, I had many giant cloth grocery bags full of the stuff. Thankfully, this location had two relatively empty secure disposal bins. The store personnel were super friendly and helpful. One clerk even helped me load all the paper in to the narrow slots located on the bins. Within 20 minutes, we had disposed of all the random credit card offers, loan approvals, or various other spammy mailings that one dare not throw in the trash. It was over $200 to get rid of everything. I was not excited about that price but it was on my to do list and it needed to be out of my home. Secure disposal well, my friends!

This store is GREAT. The people that work there -- Cindy and Avi -- along with the owners of the…read morestore are very good at what they do and will carry out your requests exactly. I can ALWAYS get a hold of someone at the store whenever I call during normal business hours. Sure, sometimes they run busy so I will try to catch them at a different time (no big deal). Do not listen to the naysayers. I live overseas and maintain a personal mailbox at this UPS Store. They would receive not only my mail but all my online orders. When I have accumulated a good number of orders, I would ask this UPS Store to pack my items for me and get it ready for shipment to me. Granted, I use SendMyBag (via DHL) and not UPS or FedEx to send my packages but Cindy would pack all my things into a box and all I have to do is email her the shipping label/customs form. SendMyBag (DHL/FedEx) will then pick up the box from the store and get it on its way to me in Asia. No one should be complaining about the hardworking, courteous, and professional staff at this store. Highly recommend!

I like having a UPS location so close to home. This store is family-owned, I believe, and everyone…read morewho has helped me has been kind, patient, and efficient. During yesterday's visit, I was helped by Crystal. She was knowledgeable enough to refer me to a corporate UPS store about an issue I was having (I had printed a paid UPS label, but to incorrect address). Thanks for taking care of me! The store itself is pretty organized when I have stopped by, and there is free parking right outside of the store. I usually am sure to either bring my packing tape with me or have it all taped up because I believe all locations charge for tape.

Had a good experience during my recent visit. The staff helping me were nice and efficient. It took…read moreno time to urgently ship out my box and it was delivered on specific date as promised. There wasn't much of a wait to ship out my package. Parking right in front of store.

Woohoo! I am first to review!…read more I set up an account with Andrew, the store owner, as I aneed a place to ship my stuff from LA to Bethesda. I didn't want to set up a po box as the walk was too far to my apt from the post office (imagine lugging big boxes in 90 degree heat and humidity). Turns out this place is two blocks away, and I have far better communication with Andrew than dealing with the post office. Case in point-he usually calls to let me know when I have a package and is willing to stay a little after store closing to let me swing by. This place is closed on weekends, but Andrew was even willing to come by early on a Saturday morning to open up shop just so I could pick up my new macbook.. A great and secure place near the battery lane apts to ship stuff to.

The service here is decent. Employees generally seem attentive and willing to answer questions, but…read moreapparently they aren't willing to help a senior citizen who clearly couldn't carry her return in herself. I had just finished processing my return when a senior citizen customer behind me had asked for assistance in carrying in her packages, if she pulled her car up front. The customer was pleasant and had already processed her returns at the self-checkout kiosk, and just asked for a little assistance. Instead of offering to help the senior citizen carry in her packages, the cashier told her that "they had a dolly" and told her to "use that." I was honestly taken aback. The customer was very clearly a senior citizen, and though she was walking unassisted, it was very clear that she lacked the physical ability. I was in a rush to get to my next appointment, but ended up helping the customer carry in her return packages. While we were walking to her car, she informed me that she had never had this issue before at any other UPS locations (so it clearly wasn't a "company policy" issue.") If the able bodied/young cashier would've taken 2 seconds out of her time (it wasn't even busy,) she would've seen that the packages weren't unusually large nor heavy, but just an issue of mobility for the customer. I understand that we are all busy and stressed and customer facing jobs can be really stressful, but the complete lack of awareness for this senior citizen asking for assistance was really disappointing.

Arrived early but worker let me in to avoid the cold. Once computer up and running, he quickly…read moreprocessed my package and I was on my way! Third time I have used the Bel Pre store. Always excellent, friendly customer service!

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Some of the workers are fine. Some of them steal from your packages before they send them out…read more Either way, use another store, the customer service ain't worth it.

This store is a complete rip-off. The sign clearly states that prints are .25 cents per page. I…read moredecided to print on both sides to reduce the cost, but I was charged for 99 pages. When I questioned the cashier, they told me that the price is the same for both sides because I used the ink. What on earth are they doing?

One of the best UPS locations in the area, the staff are always polite, friendly and efficient. The…read moreline is often out the door depending on what day/time you are there. Late morning before lunch time I have found to be the best time to stop by since alot of workers in the area seem to swing by during their work lunch break. The staff keep the line moving quickly regardless. This UPS location is in the shopping center right beside Montgomery Mall. The parking lot is an absolute nightmare to be honest. The parking spaces are limited and as cars attempt to enter and leave it really makes for a bit of a struggle to park. Despite the not ideal parking situation I still choose to come here often because the staff really are great here and I have never had any issues when using various services from shipping my packages and dropping off Amazon returns to even getting my passport photos done... consistent quality service every time :)

The most unprofessional and unhelpful. Go anywhere else. Shouldn't have to wait 20 minutes to pick…read moreup a package when two employees are working

I wanted to take a moment to let you know that I recently visited our DC office while in town for…read moreother reasons, and was duly impressed. In particular, Dominique was bright and smiling from the moment I opened the door. She was super friendly, helpful, and offered me coffee and snacks as soon as I told her that I was just stopping by. She also gave me a brief tour of the lovely building, and introduced me to Priscilla and Nia - also very cheerful and welcoming people. I am a fan!

The team at Intelligent Office is the best! I had two days of hosting a meeting with them and…read moreeveryone was super kind with every detail thought through. I would happily have a meeting here again.