I needed to print a document sended to me via email. I needed to scan and send a document via e-mail. The document was very big, send to my iPhone. Store employee was very helpful. He helped print the document. He scanned the document, sent an e-mail. He made ​​sure that everything was fine. Large document he was divided into parts, to make sure, isn't to big for email. He was very patient and helpful. Better service can not be expected. read more

Great store, staff very nice and helpful, Dropped off package and it was so simple. I will be using this store from now on. read more

The UPS Store - Shipping Centers Near Me - Seminole, Florida

Experienced the worst customer service just trying to consolidate a package to send back to a department store. When I told the young woman ( Lindsey) what I wanted to do, she looked at me and told me she only "collects" packages. I told her that I wanted to put two packages together since they were going to the same location. She then realized I wanted to get a slightly larger box and took her measurements. She came back with a box and when the items didn't fit she said she'd have to get a larger box. I realized that the box was certainly large enough she just didn't put the two items in correctly. I asked her for the box and easily placed my two items in the box so that they could be shipped together. When I gave her back the box she said "okay Karen". I told her that my name was not "Karen" and she giggled. I asked her why she called me that name and she laughed and said I looked like a Karen. At that time I asked for the manager who was not in. Karen is slang for "bitch" or "an annoying" older woman. I did not say another word and called the following business day to speak with the manager. I never received a call back until I called again today and finally spoke with Jody. Jody said that she would address the problem with the employee. She hoped that I would give her business another try in the future. I am not sure if I will go back. I have been to this store several times over the last few years. It's the first time I have had a problem. I too am a business owner. It's shocking that this employee is working in a position that requires customer service/care, it's an embarrassment to UPS. read more

I will never step foot in this store again. Customer service is not a concern of management. If you like abuse this is the store for you. I was scolded for not having a zip code by a guy who came from the back and was not interested in helping the last person in line. Told I was the one who came in unprepared. I offered to google I could have reached out on my own and gotten it. But nooooo....he said he could find it resulting with a list of codes that meant zero to either of us. When I pointed out that there was no way to tell which it was I was told "well YOU are the one who came in unprepared!" Excuse me....that is they way you speak to customers. I picked up my packages and left. But not without being further insulted by the owner. Well Madam, I took my business elsewhere and you lost a 66 dollar sale. They were more than helpful and even apologized for your store. I will be taking my future business, and happy to wait in line, to the ups store located by Seminole city center and if you are not into abuse I would suggest you do the same. read more

After reading other reviews I guess I really don't need to say how terrible the customer service is in this store. Went in to make a small purchase, was treated like I wasn't worth the time. During the transaction the only conversation was the price of the product. At the end of the transaction I said "thank you" and received no reply or acknowledgement from them. I thought they were supposed to be thanking customers for supporting their business. Like others I will not be back! read more

Great customer service. The guy that works in the afternoon always opens the door and helps me with my bags. Just wanted to brag about the service keep up the good work!!! read more

Walked in to the business wanting to ship 2 packages. 1 was a pre-paid and the other needed to be weighed and labeled. The woman working there had long black hair and long nails. She was arguing with a man that was trying to the copy machine. She would walk over to the counter to help me, yell at the man, then tell me I would have to wait and walk over and help the guy at the copier. This went on for 3 to 4 times. I said, just help him, he was here before me. Plus I was tired of her yelling right in to my face but at him. I had a bad feeling about this place. I should have just left and went to another store. Then she helps me and she has the same crappy attitude she did with the guy at the copier. I knew I should have just walked out when I had the chance. Over all, was only there for a few minutes, but they were a painfully long and weird few minutes. Next time I need packages mailed, or copies made, or anything else I would normally go to that store for, I will drive a couple more miles and take my chance at another store. It will be worth and it can't be any worse. This woman obviously didn't want to be there and had no trouble letting all in the store know. Never said "Hi", "Good morning", "thank you"... nothing. Won't go back. read more

Second time having TERRIBLE service at this location!!! Stood outside the store for 10 minutes bc the door was locked and the associate was in the back. Then was charged $2 plus tax to seal a box as if being made to wait wasn't enough. read more

Robbin was extremely rude when I went in to return my textbooks I had rented. I will not be coming back to this location as long as she works here. read more