Convenient Clean Kind and Knowledgeable Mailbox and Shipping Services ..The team is fast and…read morefriendly.

Outstanding service! They printed 300 obituaries for me. They came out clear and beautiful. Their…read morecommunication is top notch and most definitely exceeded my expectations. Thank you again for your services. I look forward to working with you all again.

Been using the Chicago Lockbox mail receiving company for about little over four years the service…read moreis great the people are friendly and helpful. The price of the mailboxes are reasonable. I love this place.

They couldn't be nicer or more accommodating. They go above and beyond to help you get your…read morepackages off. Much appreciated!

I've continued having issues with this location. I placed a mail hold with a particular start…read moredate. Up to 3 days after the mail hold start date, mail was still being delivered to my home's mailbox. I called 8+ times to this post office and have sent I don't know how many emails at this point. I talked to one person out of all the calls made who said she'd handle this. No one picked up the phone during the other calls. Upon reaching someone also via email, I was informed no mail hold was in place. That a mail hold would start for me any way and at the end of it I'd have to come and get my mail after showing an ID. I went online to the USPS website, made a copy of the mail hold I'd placed, which clearly had the start and stop dates I'd requested, and emailed the information to this post office. I also pointed out in my email that the mail hold indicated I wanted all mail brought to my home by a carrier once the mail hold end date was reached. This was a very easy request, made online, that turned into a complete mess. It's hard to deal with a post office when this type of request is messed over... and this is the second time this has happened from this same location. I'm awaiting an explanation on the cause and an apology for this madness.

Thank you so much Natalie for helping me get my package out and confirming for me it was going out…read moretoday! You are awesome, seriously, thank you!!!!

I'm writing this review on behalf of a close friend who had a very serious and stressful experience…read morewith this location. He shipped personal items (used clothes and personal belongings only), but the agent incorrectly declared the contents with completely false information and inflated values that did not belong to him (hundreds of clothing items and even unrelated goods). Because of this negligence, the shipment was: Misrouted internationally Delayed for over 2 months Subjected to excessive customs duties and investigations My friend had to visit this location over 50 times trying to fix the issue. Despite this, the staff initially refused to correct their mistakes and showed unprofessional and disrespectful behavior. The situation caused significant financial loss and extreme stress, affecting not only him but also his family overseas. Only after major escalation and confirmation from DHL abroad was the issue partially corrected -- clearly proving the error originated from this agent. The case has been formally escalated to multiple parties, including the Illinois Attorney General's Office, DHL offices in Florida, and DHL offices in Germany. All supporting documents and evidence have been submitted for official review. Additionally, there were serious concerns about inappropriate and potentially discriminatory remarks related to religious identity, which raises further questions about the professionalism and conduct of this location. This is not a small mistake. This is serious negligence that caused real damage. I strongly advise anyone to be extremely careful when dealing with this location.

These people stole over $300 from me and are refusing to engage with U-Haul over getting it…read moreretuned. I returned me rental and the person working said I was all checked in and good to go. They then charge me saying I drove hundreds of miles and had the truck for multiple more hours. This did not happen and I provided pictures to proof of the day, time, location and mileage of when I returned the truck. The managers here have refused to look at those pictures so I'm taking it here. Give me my money back and I'll take down my reviews.

I just wanted to let LeVelle and Linda know how much we truly appreciate your prompt and…read moreprofessional service. We came in with a pretty big order needing this print job done by the end of day for my aunts 80th birthday . Not only were they so helpful and knowledgeable can I tell you they got the job done in 2 1/2 hours . Please know that we can not express how greatly appreciative we are for the great customer service you provided us on today! Thank you Thank you Thank you!

I'm not familiar with how to operate the equipment.. usually I have my own equipment. Customer…read moreservice do not explain various things to a customer as if I use their service all the time( which I don't).. I wasn't told that a hold would be charged on my credit card for a couple of days . I tried calling on the phone to ask about the overcharge and all I could talk to was A I which seemed to not have a prompt for my question.. so I had to go back to the store to get my answer! I was then told by a clerk that wasn't there the previous day all the info I should have been told the day before by the other clerks.... I hope I never have to use them again!! J.w.

Heavy set lady at counter is extremely rude when I dropped of several packages. She needs to learn…read moresome customer service and communication skills

Best location!!!! The most helpful staff, I will always choose to go here over USPS and FedEx if…read morepossible.